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Customer Service Training

Location:
Athens, NY, 12015
Salary:
20 hr
Posted:
July 26, 2012

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Resume:

Kenneth A. Tokle *nd

** ******* ****** # ****

Athens, NY 12015

518-***-**** (h) 845-***-**** (c)

*******@***.***

Objective

I am looking to move on in my career with only 4 jobs in my 23 Years as a Professional Driver and using my experience and knowledge to be a valuable asset to your company when hired. I am a self motivated individual whom needs little supervision and whatever task designated, I complete in a timely manner.

Professional Summary

Class A driver Full Time, Hazmat & Tank, Doubles, Metal Coil, Tow Truck endorsements.

From 10/1989 to 01/2009 40 to 60 hours a week Full time, DHL Express

19 years Experience as a Professional driver in the Over night delivery service. Hazmat & Tank endorsements. Forklift Operators Permit, Airport ramp training w/escort privilege.

May 2009- 160 hour class A Career Course at Commercial Driver Training Inc, Kingston NY.

- Assistant Supervisor in a 5000 sq.ft. Furniture Factory

- 4 plus years in the Marine Corps & National Guard

- Excellent reputation with customers as a competent, knowledgeable and helpful professional.

- Enjoyed my work and consistently greeted customers with a smile. Honest, Reliable and Productive.

Experience Highlights

Garelick Farms, 518-***-**** – Ext 255, Professional Driver Class A

Delivering Dairy products- Unload Dairy trailer by hand and power jacks.

United Road Car Hauler, 518-***-**** Professional Driver Class A

Deliver Cars & trucks Load and unload

Con-Way Freight LTL Albany, NY 518-***-**** Professional Driver Class A

LTL driver Responsible for making deliveries and pickups of freight in a safe and timely manner, Have done Line haul runs. Daily tasks are unloading and loading trailers, inspecting tractors & trailers before going on the road. Know DOT rules and regs. Have done Yard Jockey/Material Handler.

DHL/Airborne Express- Newburgh, NY, 800-***-**** Professional Driver Class B

Responsible for making deliveries and pickups of all packages in a safe and timely manner, within specific time frames. Daily tasks included guiding DC 9 planes into position at Stewart International Airport to unload all cargo. Once the cargo was unloaded it was trucked back to the DHL station. On the road, delivered all packages within a timed schedule, also was responsible for pickups, again within a timed window. Operated in a professional and safe manner all handheld scanners, forklifts, vans, trucks, aircraft tugs and loaders. When overtime was offered, would work evenings and full days on Saturday. Carried a Class B New York License with Hazmat & Tank Endorsements. Airport ramp training, w/escort privilege. Forklift Operators Permit (updated yearly). Hazmat training (updated yearly and on going)

Peppertree Furniture Corporation-Kerhonkson, NY, Assistant Supervisor

In this 5,000 sq. ft furniture factory I was responsible for coordinating all aspects of operations. Including the setup and the breakdown of machinery, the shipping of furniture

And receiving of ash and oak wood used to make the furniture. I was also responsible for delegating all work assignments.

National Guard, Rank E4, Forward Observer – Honorable Discharge

I oversaw other National Guard members in duties as well as filling my own training and duties for the guard.

Marine Corps Aircraft Structural Mechanic, Rank E4 - Honorable Discharge

Daily duties included overseeing other Marines and delegating work. Performing my own expert skills and knowledge received from training to repair CH53 & CH56 Helicopters. My training included fiberglass repair, riveting, frame manufacturing, installing, and painting helicopter rotor blades repair as well as corrosion control on all areas of aircrafts.

Skills & Training

Delegating work assignments, Shipping & Receiving, Setup & Breakdown of machinery. Class A New York License with Hazmat & Tank Endorsements.

Airport ramp training w/escort privilege.

Forklift Operators Permit (updated yearly).

Hazmat training (updated yearly and on going),

Ford Van, Dodge Sprinter, Ford Utilimaster / Breadtruck, Aircraft tugs and loaders,

International Truck & Sterling Acterra [2 Axles, Diesel, Gross Weight 30,000 lbs],Sterling tractor – 53 ft van & doubles pups, Nissan & Hyster Forklifts [Propane, 3,500 lbs], between 1989 to present. Well over a million miles.

Motorola Hands free Imager & Motorola Scanner/Handheld Computer [Models- F3133A & F3131A]

Personal & Professional References

Chelsea Communications, Inc-Andy Klein-845-***-****

**********@***.***

Margo Bloise-845-***-****

********@***.***

Keith Ferrara

C & S 845-***-****

AllState- Barbara Traina, Customer Service Representative-845-***-****

*******@********.***, ********@********.***

Stony Point Dental Assoc, LLP- Steven Chichetti – 845-***-****

***************@***.***

Shell Ann Printing- Phil Laquidara-845-***-****

****************@*******.***

Anco Trophies & Screen Printing- Kevin Galligan-845-***-****

*******@************.***

Anna Fabiano-845-***-****

9 Archery Rd, Newburgh, NY, 12550

Roger & Janice Masse -518-***-****

20 N. Greenwood unit 2165, Athens, NY, 12015

Michael Siciliano-518-***-****

28 Hope Plaza, Route 9W, West Coxsackie, NY 12192

Pat Mason-518-***-**** cell, 518-***-**** home



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