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Customer Service Supply Chain

Location:
New Orleans, LA
Posted:
September 17, 2012

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Resume:

Michael R. Yerkes

*** ******* ****, **********, ** 19046

Phone: 215-***-**** yxg6bl@r.postjobfree.com

SUMMARY

Operations and Supply Chain Executive with over 16 years of progressive management experience in Wholesale, Retail and Third Party Logistics supply chain arenas. MBA and Industrial Engineering background holding positions of SVP/VP of Operations, VP Customer Service, VP Business Solutions, Director of Engineering and Corporate Engineer. Dedicated to driving a high level of performance at all levels of an organization while building and executing on long term strategic plans.

PROFESSIONAL EXPERIENCE

PERFORMANCE TEAM, INC.

Edison, NJ

Leading national third party logistics provider based in Sante Fe Springs, CA offering a wide range of services including warehousing & distribution, drayage, transload, consolidation and store delivery.

Vice President of Operations 8/10 – Present

• Oversee the daily operations of our East Coast distribution and transportation facilities as well as national accounts

• Budgetary responsibility for $30mm in annual sales revenue including over 90 full time Performance Team associates

and up to 300 daily temporary employees.

• Consult with existing customers on supply chain opportunities maximizing both wholesale and retail supply chains from

port to store shelf

• Participate in new business modeling and onboarding to ensure smooth start up and sustained performance

• Oversee all Continuous Improvement programs and material handling installations including WMS, TMS and YMS

upgrades and improvements

THE MORET GROUP, INC.

New York, NY

Leader in the design and manufacturing of women’s and kid’s active wear/sportswear, women’s intimates and sleepwear, men’s underwear and hosiery including some of the following labels: Jockey, Danskin, Jacque Moret, 2Xist, Levis, Regent/Sutton, CB Design, Pink Cookie, Hello Kitty, Mudd and Scanty.

Senior Vice President of Operations 11/08 – 8/10

• Oversee Operations Staff of 50+ with 5 direct reports leading Corporate Logistics, Distribution, Customer Service and

Information Technology departments.

• Manage the process, staffing and budgets of each department to achieve quality output, excellent service and meet goals.

• Negotiate all contracts including ocean freight, domestic freight, customer terms, communication, systems and 3PL

warehouse contracts in both the US and Canada.

• Partner with ownership group on strategic projects including the selection, development and implementation of a corporate

wide new ERP system.

• Integrate new business acquisitions into The Moret corporate structure including the selection and implementation of our

new B2B and B2C site and e-commerce order fulfillment center located in Dayton, NJ servicing our Danskin brand.

JONES APPAREL GROUP, INC.

Bristol, Pennsylvania

Leader in the design and manufacturing of women’s apparel, footwear, and accessories including such labels as Jones New York, Gloria Vanderbilt, Lei, Evan Picone, Nine West, Anne Klein, Kasper, Erika and Bandolino.

Vice President - Operations Support and Analysis 5/07 – 11/08

• Work closely with our Chief Operating Officer on Supply Chain strategy initiatives from both an analytical and execution

standpoint.

• Analyzed and lead the consolidation effort to combine our apparel and footwear order management support teams. Yearly

savings of $1.5mm annually.

Michael R. Yerkes Page 2

• Completed Supply Chain analysis of our footwear complex that includes the outsourcing and relocation of our domestic

distribution model as well as changes within our international transportation model. Yearly savings projected to be

$7.4mm annually with an initial capital outlay of $2.1mm.

• Lead an RFID technology pilot program within our company owned retail locations

Vice President - Customer Service 10/05 – 5/07

• Oversee the Order Management process from order creation through order fulfillment for approximately $2.3 billion in

annual sales volume to both our retail partners and owned retail stores.

• Work directly with our Sales, Design and Production teams to accurately plan and execute each delivery season.

• P&L responsibility for 54 direct exempt and non-exempt employees in the Customer Service, Customer Relations,

Vendor Agreement and Business Solutions Groups.

Vice President - Corporate Business Solutions Group 5/04 – 10/05

• Operate as an internal business strategy consultant working with Divisions Presidents on Supply and Demand initiatives

designed to generate growth, meet corporate strategic objectives, increase inventory turns and exceed financial goals.

• Worked closely with our l.e.i. jeans division to increase inventory turns from 4.2 annually to 6.4 annually over a one year

timeframe. This resulted in a shorter speed to market timeframe and decreased carrying costs.

• Oversee our Customer Relations department designed to act as a single point of contact for key Jones Apparel Group retail

customers and ultimately avoid shipping related chargebacks.

Director – Corporate Business Solutions Group 10/02 –5/04

• Drive strategic corporate projects as they relate to acquisition integration, systems design, systems integration,

internal/external logistics, and customer satisfaction.

• Determine the needs of our customers and leverage best practice techniques throughout the organization

Director of Engineering 6/01 – 10/02

• Manage engineering department including engineering managers, corporate engineers, and facility engineers located

throughout the United States at 17 distribution centers

• Work closely with heads of the Development, Production, Distribution, and Sales departments to streamline their business

practices in order to decrease their concept to market timeframe.

• Lead the analysis and start up of a cross-belt unit sorter within our El Paso, TX facility resulting in reduced labor and

increase order fulfillment. Total project cost of $9mm with a 2.1 year ROI.

• Budgetary responsibilities for both the engineering department and distribution facilities

Engineering Manager 6/99 – 6/01

• Managed six industrial engineers ranging from corporate engineers to facility engineers. These engineers manage projects

throughout all distribution and production centers including Pennsylvania, Virginia, North Carolina, South Carolina,

New Jersey, Tennessee, Texas, and Canada.

Corporate Engineer 4/97 - 6/99

• Corporate engineer overseeing the installation of an RF based Warehouse Management System (PkMS). Facilities affected

include distribution centers located in Pennsylvania, Virginia, North Carolina, Tennessee, Texas, and Canada.

• Duties included the re-engineering of all processes and procedures throughout the Jones distribution network.

FMC - UNITED DEFENSE

Minneapolis, Minnesota

Major producer of Naval gun and launching systems for both domestic and foreign governments.

Industrial Engineer 1/96 - 4/97

EDUCATION & TRAINING

EDUCATION: The Pennsylvania State University

Bachelor of Science - Industrial Engineering

Graduated: December 1995

Masters of Business Administration – Management

Graduated: May 2002

COMPUTER SKILLS: Microsoft Excel, Word, Access, Outlook, Visio, Project, Publisher

AutoCAD R13, AS 400 - ACS, PkMS & ILS(WMS), SAP R3, SAP BW



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