Project Manager Management

Offer nine years of business consulting experience and a unique skill set of project management, solutions architecture, German language fluency and exemplary people skills along with strategic knowledge gathered from MBA to ensure effective coordination among various projects in a program while managing multiple stakeholder expectations in SaaS settings.

EDUCATION AND TRAINING

• Master of Business Administration, University at Buffalo, State University of New York, 2011, Concentration – Finance, GPA: 3.78/4.0

• Bachelor of Engineering, Electronics, M.S. University, Vadodara, India, 2001, GPA: 3.84/4.0

SUMMARY

• Nine years of extensive experience working in five unique, long term projects in a global setting.

• MBA from a high-caliber university following nine years of work experience.

• Effectively managed multiple stakeholder expectations and concerns in outsourced projects.

• Designed baseline version of 280 documents for the knowledge sharing system (KSS)

• Created models to understand financial impact of a “go-no go” decision for post-merger activities.

• Conducted function point analysis for 300 newly added functionalities in CONAS projects.

• Managed highly critical projects at AXA and Morganstanley from both application and infrastructure perspectives.

• Highly involved in creating standardized processes for SDLC and preparedness for CMMI.

• Experienced in smoothly driving processes in a dynamic setting of Matrix projects.

AREAS OF EXPERTISE

• Portfolio Management

o Project scoping

o Project planning and control

o Stage-Gate process deployment • Feasibility studies and Gap identification

• Presentations

• Cost/Benefit (Make vs. Build) analysis

• Distributed enterprise architecture

• Project management tools

o GANTT charts

o Work Breakdown Structure (WBS)

• AGILE / SCRUM techniques • Advanced Excel and Access with VBA

• Data modeling

• Use Case, class and sequence diagrams

• Project Budgeting

• Software Development Life Cycle (SDLC)

• Risk analysis

• Metric Analysis • Coaching/mentoring

• Strategic analysis

• KPI definition and management

COMPUTER SKILLS

• Project management: MS Project, Planview, UML Visio 2.0, Sharepoint, Advanced Excel and Access

• Technology Expertise: C, C++, Java, CSS, XML/DHTML, Oracle, SQL, Unix scripting, Python, VB, Cryptography PKI, Webservices and SOAP (Simple Object Access Protocol), TCP/IP

FINANCE SKILLS

• Financial Software: Microsoft Dynamics Great Plains, ATLYS, EViews modeling

• PCI, Reconciliation, Payment systems, Prepaid cards

PROFESSIONAL EXPERIENCE

Product Manager, Citigroup (http://www.citigroup.com), 05/2011 – present

• Communicate with stakeholders to identify, analyze and document business requirements

• Manage the sign-off process for new projects

• End-to-end project management

• Define project scope, plan major project phases, and establish project success factors.

• Supervise the development of project work plans constructed from input provided by team leads and senior team members.

• Involve in strategic product planning and financial system architecture for emerging EMEA and APAC markets for prepaid cards

• Communicate issues and status to client, other impacted project managers, and team members.

Projects

• Google Wallet – Launch prepaid card in mobile wallet on Android NFC phones. Gather requirements for FDR and STAR financial reconciliation, review compliance and risk issues from financial perspective.

• Chargeback automation – Automate chargeback process at prepaid. Review Mastercard and Visa chargeback rules and define customized rules for prepaid. Gather stakeholder requirements for automated submission to FDR and receipt/review/action of responses from FDR.

• Sweep and Return – Define rules to sweep funds from inactive accounts. Gather stakeholder requirements for financial reconciliation rules for swept funds.

Associate, University at Buffalo, School of Management, 08/2010 – 01/2011

• Managed teaching of Corporate Finance and Managerial Economics Class for Executive MBA

• Developed study guide power point slides for Prof. Kenneth Kim’s new Corporate Finance book

Business Analyst/Project Manager, Hexaware Technologies, Cologne, Germany, 03/2006 – 05/2009

Project – CONAS for client AXA Insurance (www.axa.com )

• Managed client engagement services and solution implementations for offshore Indian team

• Gathered functional requirements from product and sales teams and translate them into technical requirements

• Managed creation of project knowledge base at client side of approx. 280 documents for CONAS

• Define project scope, plan major project phases, and establish KPIs for project and members.

• Monitor project plans and recommend adjustments.

• Provide consultation for CONAS and Winterthur products’ architecture post merger

• Created offshore metric analysis documents for reference in steering committee meeting

• Forecasted budget and schedule for work orders

• Conducted causal analysis and function point analysis after each release

• Managed release activities for each work order from end-to-end project management perspective

• Created unified model for KPI management for both offshore and onsite resources

Business Analyst/Project Manager, T-Systems International, Munich, Germany, 03/2005 – 02/2006

Project – Test environment for Toll Collect GmbH (www.toll-collect.de)

• Conducted feasibility study for migrating test bench functionalities from COBOL to C platform

• Gathered stakeholder requirements for creation of test automation tools

• Conducted end-to-end project management from resource planning/scheduling to implementation

• Calculated function points and executed resource planning in Microsoft project

• Forecasted budget and schedule for migration/automation projects in conjunction with testing teams

• Provided expert insight into performance improvement of testing queries on python and C languages

Project Lead, Cognizant Technologies, Pune, India, 08/2001 – 02/2005

Projects - AT&T Billing, METLIFE (www.metlife.com ), Morgan Stanley

• Gathered and documented requirements for AT&T’s phone number porting logic

• Programmed solutions using C/C++ and Oracle on Unix platform

• Conducted Risk and causal analysis

• Conducted end-to-end project management from resource planning/scheduling to implementation

• Involved in Cognizant’s CMMI audit process and defining KPI standards thereafter

PROFESSIONAL AFFILIATIONS

• Member, Project Management Institute, since May 2010

• Member, TMA (Turnaround Management Association) since October 2010

• President, Institute of Electronics and Telecom Engineers, Students Chapter, M.S University (2000)

CERTIFICATIONS

• Sun Certified Java Programmer – 2005

• Project Management Professional, PMP – anticipated November 2011

ACHIEVEMENTS

• Turnaround Management Association (www.tma.org) Scholarship (Oct 2010)

• Winner in IBM Career Advantage Competition, University at Buffalo (Jan 2010)

• Best Contributor of the year award: Hexaware Technologies (Mar 2007)

• National Meeting, I.E.T.E (Institute of Electronics and Telecom Engineers) “Cryptography – A New Dimension in Computer Data Security” (1999)

LANGUAGES

• English, German, Hindi

WORK AUTHORIZATION

Green Card holder. Can work for any employer in the United States and will not require visa sponsorship in the future.

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