Human Resources Manager

DAVID GUZMAN

***-*** ****** *****

Bronx, NY ****5

718-***-**** (Home)

OBJECTIVE: TO OBTAIN A POSITION WITH OPPORTUNITIES FOR ADVANCEMENT AND GROWTH.

EMPLOYMENT

CASE MANAGER/P.C. SUPPORT 9/00 – 10/16/09

HRA/ HASA (Human Resources Administration) New York, NY

Responsibilities: Provide social services to clients in need of financial, medical and housing assistance. Assist and coordinate home visits for homebound clients, provide emergency funding for clients who are homeless and provide temporary housing. Create and maintain new client records, word processing , filing etc. Assist management with computer related issues such as training and providing user support on several software packages (excel, word, etc.). Create spreadsheets and special projects for t he director of center.

COMPUTER OPERATOR 8/98 - 7/00

Trafalgar Tours USA New York, NY

Responsibilities: Run daily system Backups in Vax/Vms clustered environment. Keep track of backup logs and troubleshoot when problems occur, place service calls for hardware/software system problems. Set new user accounts on system. Monitor queues, maintain printers, transer credit information to bank via modem and close credit batches at end of day Installed windowsNT and assist remote users and perform other administrator duties.

COMPUTER OPERATOR

Fordham University 2/89-8/98 New York, NY

Responsibilities: Supervised and trained staff of three as well as monitor all members on the VMS cluster. Distribute new e-mail accounts to both Faculty and Students. Check status on e-mal availability and update user passwords. Perform weekly and monthly NT backups on server, also created numbering system and tape library for backups. Assist and interact with users on a continuous basis. Manage data tape restorations for University Systems. Also performed several clerical duties such as handling of Dept. mail, word processing, filing, keeping track of incoming inventory as well as other administrative tasks.

EDUCATION

COUNSELING/EDUCATION

Fordham University 9/96 –4/97

Graduate School of Education New York, NY

Bachelor of Science Degree

Information Systems 5/96

Fordham University Bronx, NY

AOS COMPUTER SCIENCE 4/89 MONROE COLLEGE BRONX,NY

SKILLS

Microsoft Windows NT backups, Microsoft office 98/00, Dbase IV, Lotus 1-2-3.

Photo Shop, Netscape Navigator, Microsoft Internet.

Typing 60 WPM

Filing

Telephone Reception

letter creating (memos, presentations etc)

Supervise

Computers (software, hardware)

Completion of two week Care Coordinator/Patient Navigator training (certificate obtained) at NDRI.

References: Furnished upon Request

Contact this candidate