Insurance High School

Jaime Herrera

**** ******** ****** **

Albuquerque, New Mexico 87111

Cell Phone: 505-***-****

Career Profile

Highly motivated, bilingual, energetic, and resourceful claims specialist with an excellent record of success in the settlement of claims at acceptable and fair amounts. Solid background in the total investigation, evaluation and the settlement of complex claims.

Areas of Expertise

Administration

1. Highly organized and effective, even in high-pressure environments

2. Proficient with Windows, Outlook, Microsoft Suite, etc.

3. Handle claims investigation with attention to detail and thorough documentation

Insurance Claims

1. Experienced in Commercial and Personal Liability

2. Bodily Injury claims assessment

3. Medical Liability and settlement

4. Injury Exposure Values

5. Ability to handle settlement and negotiate acceptable target value

range objectives

6. Skilled in complex arbitration and mediation negotiation

7. Well versed in claimant, lawyer, and litigation representation

Career Highlights

1. Commended for maintaining contact within 2 hours of reported claim and 24 hour face to face contact

2. Keeps systematic and detailed documentation of liability and injury

claims

3. Authorized to negotiate and decide on all claims. Highly experienced

in negotiation and settlement of claims in mediation, arbitration, or

litigation

4. Continuously promoted to areas requiring greater expertise, authority and responsibility, becoming a Special Claims Representative with both Farmers Insurance and Nationwide Insurance

5. Solely managed a very large territory in West Texas: El Paso to San Antonio.

6. Duties included assigning all APD adjusters, handling all aspects of claims investigation and evaluation, from report through resolution.

7. Possess outstanding administrative and organizational skills,

excellent negotiation skills, a driving passion for excellence and high

quality of work

8. Has natural ability to work and function effectively either independently or in a team environment

9. Determined and motivated to function even in high-pressured situations

Employment

Farmers Insurance Company 1991-1995, Special Claims Representative

Nationwide Insurance 1995-2001, Special Claims Representative

Farmers Insurance 2001-2004, Special Claims Representative

Crownpoint High School 2004-2010, Teacher and Varsity Basketball Coach, Assistant Varsity Football Coach

Jemez Mountain Schools 2010-2011, Teacher and Varsity Basketball Coach (District Champions, District Tournament Champions and Coach of the Year)

Education and Professional Development

Bachelor of Arts in Political Science, 1990, University of Texas of El Paso

Many Industry Seminars and industry focused education

INS 21 and 22

CPCU 1

COLLASSUS

ICE

Special Claims Investigation, SIU

Teaching Certificate in Modern Languages and History

NM Coaching Certificate

Bilingual in Spanish and English, able to speak and write fluently

Contact this candidate