Customer Service Data Entry

INTISAR S HEMPFIELD

***** **** ******

WAYNESVILLE, MO 65583

Cell: 813-***-****

Home: 417-***-****

*********@****.***

Work Experience

**/**** - */**** *** TAMP, FL

TOOK INCOMING CALLS FOR AOL CUSTOMERS TO HELP WITH ONLINE

ACCOUNTS,DATA ENTRY,PROCESS FILES,MANAGED A TEAM OF

8..MONITORED THIER END OF DAY

REPORTS,SCHEDULES,LUNCHES,BREAKS,AND CLAIMS...

CSR

4/2003 - 6/2005 POE FINANCIAL TAMPA, FL

HELP INS ADGENTS WITH CLAIMS....DATA ENTRY,SPREAD

SHEETS,LOGGED PAYMENT INFO...PRINTED

CSR

4/2003 - 4/2004 TAMPA TRIBUNE TAMPA, FL

SOLD SUBSCRIPTIONS FOR TAMPA TRIBUNE NEWSPAPER.

TELEM

10/2001 - 1/2003 INDIAN HOTELS TAMPA, FL

HOUSEKEEPING, CLEANED ROOMS LOBBY.. PART TIME FRONT DESK

WHEN NEEDED..CSR

HOUSEKEEPING/TEMP FRONT DESK

6/1999 - 9/2001 GREATSTONE MORTGAGE COMPANY TAMPA, FL

CUSTOMER SERVICE REP,FHA REFI,PROCESSED AND WORK MY OWN

FILES CLOSED LOANS USING KALEX,WORD,EXEL,CREDIT REPORT

SYSTEM...PERSONAL CONTACT WITH ALL CUSTOMERS LOCAL AND

LONG DISTANCE..CLOSED 10 LOANS PER MONTH W/BONUS...

CSR/LOAN OFFICER/PROCESSOR

Education

KING HIGH SCHOOL TAMPA, FL

GED:

Graduated: 8/2004

Skills / Equipment

Calculator Fax Multi-line Phone

Collections General Office PowerPoint

Copy Machine Home Health Care Attending Reception Work

Customer Service Insurance Ten Key

EXCEL Microsoft Word

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