Administrative Assistant Office

Deborah Flook

Work Experience

Office Team Employment Agency

Trane Administrative Assistant/Receptionist 4/2008 to 3/2010

East Syracuse, NY

• Answer phones, greet visitors, mail (in and out), kitchen duty.

• Tracked and ordered all supplies as needed for copiers, cleared jams and coordinated outside service when needed.

• Postage machine – put postage on all outbound mail and return mail ordered supplies for the office.

• Shipping and receiving for “office” side of building.

• Prepared and typed documents as needed for various office personnel.

• Prepared, coordinated and tracked all information for the Engineers Newsletter Broadcasts, both live and recorded with Excel spreadsheets.

• Chose and ordered all food items and paper products needed for the broadcasts and well as all other office meetings.

• Was POC for all phones, computers and copier repairs in the office as well as implementing some of the repairs required.

• Helped where needed in the different departments. Was mostly needed in the Contracting department.

• Maintained and scheduled most of the meetings and appointments in the Outlook calendars, not just locally, but globally as well.

• Coordinated for the Holiday parties and luncheons as well as ordering the food items.

Office Team Employment Agency

ARISE, Inc Receptionist 2008

Syracuse, NY

• Filled in as the receptionist to the patient check-in desk. Greeted all patients and visitors. Answered all incoming calls and transferred to correct personnel, checked patients in, cancelled appointments, notified counselors or doctors their patients were there or had cancelled, sorted and filed information in the patient charts, prepared new patient charts.

Office Team Employment Agency

American Red Cross Receptionist 2007

East Syracuse, NY

• Filled in as the receptionist to the front desk. Greeted all visitors and customers. Answered all incoming calls and gave information as needed, transferred calls to appropriate personnel, and sorted mail.

Adecco Employment Agency

Contiguglia Law Offices Administrative Assistant/Receptionist 2007

Auburn, NY

• As the Administrative Assistant/Receptionist to the Contiguglia Law office, performed the daily office duties of answering phones, received and distributed mail, prepared mail, typed legal documents for the Attorney’s from tape. Greeted clients.

• Used various office equipment including computer, printers, copiers, mail postage meter, telephone, filing and Dictaphone machine. This was an office of two attorneys.

• Recommended improvements for filing/office maintenance.

• Called back several times.

Westminster Presbyterian Church Administrative Assistant 05/04 to 07/06

Syracuse, NY

• As the Administrative Assistant to the Pastor, performed the daily duties of the office, maintained the Church records, created a calendar of marriages, baptisms, funerals, and weddings.

• Saved $2,000 by volunteering my services as a cook for the start-up of the Son-Shine Camp.

• Prepared and distributed the Annual Report to all members of the church for Session and Presbytery office.

• Produced, printed, and distributed the weekly bulletins for the Sunday services.

• Gathered content, created, published, and mailed monthly Clarion newsletter using Microsoft Publisher.

• Maintained the church records for individuals in the Membership Plus database.

• After the Pastor’s departure, assumed responsibility for the daily operation of the church.

• Coordinated all substitute pastors and lay-people for all services performed by the clergy.

• Created, prepared, and printed the programs, invitations, and all media correspondence for the 150th Anniversary of the Church building.

• Prepared all contracts with outside organizations such as Alzheimer’s Association and the Catholic Charities Summer programs, InterReligious Council for the Somali/Bantu Women’s English as a Second Language program.

C.R. Fletcher & Associates Administrative Assistant/Legal Secretary 08/03 to 04/04

Syracuse, NY Downtown Law Firm/SCHC Health Center/Time Warner

• Transcribed tapes, took minutes at meetings, greeted Board of Directors, and maintained schedule for President at the Syracuse Community Health Center.

• Performed legal secretarial duties for six attorneys at a downtown law firm.

• As Administrative Assistant to the HR Director at SCHC, processed new hire paperwork, scheduled orientations, coordinated pre-employment physicals and drug testing, and coordinated continuing certification training for providers and support personnel.

• Created orientation calendars, prepared orientation packets, and met daily with the Director and his team to prepare for the day.

• Organized two-year backlog of files to prepare for the NYSDOH audit and compliance with HIPPA.

• Performed general HR duties for Time Warner Cable.

Mark A. Banac, PC Legal Secretary 03/02 to 10/02

Syracuse, NY/Manlius, NY

• Implemented TimeSlips billing software, input clients and entered one year of backlogged billing.

• Ordered, prepared, and submitted all documents necessary for real estate closings and closed transactions.

• Notarized all necessary documents for real estate transactions and other legal documents.

• Organized entire office and maintained office operations while packing and moving the office.

• Performed office duties including answered phones, processed mail, transcribed tapes, typed letters, and scheduled appointments with clients and court officials.

• Negotiated all minor traffic infractions with DAs office, judges, DMV, and clients.

Fred G. Palmer III, Esq. Secretary/Legal Secretary 09/00 to 03/02

Cazenovia, NY

• Prepared all real estate documents and required forms, typed property descriptions.

• Entered all billing in TimeSlips software, printed, and mailed monthly billings.

• Performed office duties including answered phones, processed mail, transcribed tapes, typed letters, and scheduled appointments with clients, DAs, ADAs, judges, and the different courts.

Education

Mesa College Escrow 1 Coursework 1998 to 1999

San Diego, CA

San Jacinto College General Education Studies 1978 to 1979

San Jacinto, CA

• Coursework in communication and foreign language (Spanish).

Cypress College General Studies 1972 to 1973

Cypress, CA

Other Professional Development Classes and Training

• Various different classes relating to paralegal training and seminars.

• Various different classes relating to real estate escrow work.

• Various trade courses in various IBM and Mac software applications.

Software Experience

• Proficient in Windows XP, Microsoft Office 2003 including Word, Outlook, Publisher, and Excel.

• Other computer skills including TimeSlips, Access, Photoshop, Internet searches, and troubleshooting.

Credentials

State of New York Notary Public - Registered in Madison County.

Community Service

Westminster Presbyterian Church - Coordinated and prepared all dinners for the Westminster Presbyterian Church Son-Shine Camp for up to 125 community members, which included purchasing of the food, preparation, serving, and clean up.

The American Center for Cultural Exchange - West Coast Regional Representative as well as hosted and coordinated foreign exchange students from many countries. Obtained homes and coordinated education, teachers, field trips, etc.

Friends of The Carlsbad Library – Treasurer, Secretary, President, and Mistress of Ceremonies at annual book fairs.

Contact this candidate