Experienced Professional Looking for Home Opportunities
Resume:
Lisa Hoffman
Estates of Dove Run
Middletown, DE 19709
Summary: Excellent experience in office management/administrative support roles for all levels of management. Excellent experience in recruiting candidates for non-exempt/exempt roles.
Technical Skills Summary:
Microsoft Office Suite:
Proficient in Word, Excel, Outlook and PowerPoint
Working knowledge of Access
Navigation through the internet
Livelink HR Interview Center
Working knowledge of Visio
SAP General Ledger
People Soft HR Applications
Resume Tracking Systems: Skillset and Resumix
AS400
VoltTrack
Prism
Randstad Jobs
Soft Skills Summary: Organization, Multi-tasking, Follow-up, Detail-Oriented, Oral and Written Communication, Fast Learner, Independent Worker
Experience:
Citigroup, Treasury File Manager, New Castle, DE October 2006 – Present
Act as the primary focal point for talent issues and concerns; Coordinate administrative matters with client and contract staff; Coordinate testing of candidates; Prepare reports including total TW, daily reporting of talent, termination tracking, and weekly reporting to ensure compliance waiver guidelines are being met. Processing invoices; Processing weekly payroll; Assisting client with any issues and participating in strategy sessions; Administering all new hire paperwork with contract staff. Act as the primary focal point for Public Sector with regards to administering TF paperwork as well the collection and tracking of TF documents; Responsible for screening, interviewing and placing qualified candidates in various positions with client. Responsible for handling employee issues, which have been escalated by client. Counseling employees with issues pertaining to attendance, productivity and performance.
Recruiter, Volt Services Group, Newark, DE April 2005 – October 2006
Responsible for screening, interviewing and placing qualified candidates in temporary, temp to hire, and direct hire positions with various clients. Also responsible for administering pre-employment testing based on the skills requirements for open positions. Completing new hire paperwork, processing payroll, counseling employees, and addressing employee issues.
Branch Administrator Hertz Equipment Rental New Castle, DE Mar 2004 – April 2005
Responsible for all aspects of AR/AP. Payroll processing. Handling of all New Hire paperwork, worker's compensation claims, employee relation issues. Responsible for creating and maintaining various monthly spreadsheets and databases. Manage Random Drug program for DOT and Non-DOT employees at each location.
Human Resource Specialist UPS Logistics Group, Newark, DE May 2001-Mar 2003
Recruit for all levels of UPS LG organization. This includes screening resumes, conducting phone and face-to-face interviews, collecting and evaluating management feedback, and extending offers. (Successful recruitment of 40 open positions). Solely responsible for conducting New Hire Orientation which includes the signing of all new hire paperwork, communicating company policies and procedures through formal presentation, and ensuring that new employees begin their careers with all necessary information for success. Manage the process for revising job descriptions for Delaware office. Responsible for creating and maintaining interview questions for each Delaware position. Conduct Business Code of Conduct training for all new employees. Manage Short-Term Disability and Family Medical Leave process for Delaware office. Manage Staffing Requisition process. Responsible for creating and maintaining various monthly recruiting spreadsheets and databases. Manage Random Drug program for DOT and Non-DOT employees at each location.
Admin/Assoc. Recruiter First USA Bank, Wilmington, DE February 1998-May 2001
Associate Recruiter/Admin Assistant for HR IT Recruiting (May 1998-May 2001)
Recruit for administrative positions and Help Desk Analysts for System organization. This includes working at job fairs, screening resumes, conducting phone and face-to-face interviews, collecting and evaluating candidate feedback from managers, and extending offers. Interviews are completed using behavioral interviewing techniques. Create and maintain a variety of spreadsheets to track candidate and recruiting activity for all local IT lines of business including Credit Card Services, Consumer Lending, and Winspan. These reports are completed using Excel, Skillset and formerly Resumix. Provide ongoing administrative support for manager (VP of Systems Recruiting). Conduct searches on the Internet for potential candidates. Process offers for IT candidates at all levels, which requires understanding benefits, (i.e., bonuses, stock options, and vacation time) associated with Pay Band, writing offer letters, sending offer packets and updating database to reflect hires.
Administrative Assistant for IT Department Managers (February 1998-May 1998)
Performed research using the Internet. Processed travel expense reports using Excel. Assisted in space planning using Visio. Maintained managers’ calendars using Outlook. Coordinated travel arrangements through Travel One corporate representatives
Accounting/HR Assistant Zeneca Pharm., Wilmington, DE May 1996-Feb 1998
HR Assistant (August 1997-February 1998)
Scheduled internal and external interviews. Updated People Soft with applicant information. Reviewed resumes and distributed them for review. Coordinated interview schedules for applicant and manager. Coordinated travel arrangements for candidates
Accounting Assistant (May 1996-August 1997)
Coordinated intra-company billing between UK and US. Conducted extensive written and oral communication with internal and external customers. Reconciled monthly accounts. Tracked vacation time for entire Finance Department. Performed additional miscellaneous administrative tasks
Accounting/Office Mgr. Carmen Ford, Inc., Wilmington, DE July 1995-May 1996
Managed six clerical employees. Was responsible for hiring staff, performing reviews, assigning tasks, monitoring work, etc. Prepared daily deposit of cash, checks, and credit card receipts. Audited and reconciled monthly general ledger accounts and monthly bank statements. Prepared month-end financial statements.
Cust. Service/Credit Analyst DuPont Merck, Wilmington, DE May 1989-July 1995
Researched and resolved deductions/disputes for external customers. Conducted extensive written and oral communications with external customers. Processed chargebacks for hospital and wholesale customers. Developed implemented performance metrics
Education:
Accounting/Business Administration Goldey Beacom College, Wilm., DE 1989-1991
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