customer service

Jessica M.

La Puente, CA *****

E-mail: *******@*****.***

Job Objective: PHARMACY TECHNICIAN, 3 months experience

CASHIER, 5 months experience

CUSTOMER SERVICE, 5 months experience

MARKETING, 1 year experience

Experience:

Job Title: Pharmacy Technician

Employer: Prescription Solutions,

Dates: 11/09 to 02/10

Duties: While working at prescription solutions I answered incoming calls, processed prior authorization for patients medications, checked status of prior authorization, and processed any faxes that came in.

Job Title: Pharmacy Technician

Employer: CVS Pharmacy, La Puente, Ca

Dates: 3/09 to 3/09

Duties: In this job I was filling prescriptions, entering new prescriptions into computer, answering phones, calling and faxing in refill requests, checking status of pending refills returning medications to shelf and stocking shelves.

Job Title: Customer Service/Cashier/Stock

Employer: Target, City of Industry

Length: 5 months

Duties: I was crossed trained to work both on the floor directly with customers and also trained to be a cashier, accepting all payments, closing out and balancing during rush hours I would also stock and pull items from the stock room. In this position I did learn to work very close w/customers and to also Up-sell items.

Job Title: Sales/Marketing/Filing

Employer: Parties by Aimee, La Puente

Length: 1 year

Duties: I would handle appointment making, also phone answering for a self employed business. While working in this position I was trained to approach random women and introduce the business opportunity, I was also trained to move and up-sell products that were questioned. I assisted in packaging and shipping products that were ordered online.

Skills: TYPE 40 WPM, WORK WELL WITH TELEPHONES, WORK WELL WITH OTHERS, QUICK LEARNER, STOCKING EXP, STOCKING EXPAND TEAM PLAY

Education: Pharmacy Technician program, High School/GED

License: Ca Pharmacy Technician License

Additional Comments: I do have Experiences in Customer Service, Computer Literate, I also have knowledge with filling, faxing, But also an extremely quick to learn new programs and duties. Eager to learn new things, I am a quick learner, dependable, and very reliable.

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