Resume

(If I may be slightly informal and speak upon the short lived employment endeavors in recent years. I been less fortunate after leaving that of Las Vegas, Nevada (Wells Fargo Bank). Coming back to the Columbus, Ohio market has not been the most enjoyable ride. I have utilized the assistance of temporary employment agencies as well as accepting employment under temporary terms. Yet, my greatest fear is that this may offset or hinder any potential oppertunities.)

Alexander D. Dabney

5586 Cold Stream Dr./ Dalzell, SC.

614-***-**** Cellular/ 803-***-**** Alternate

****.******@*****.***

Objective To obtain in full dexterity, through hands-on experience, the knowledge and skills necessary to move forward in the world of business.

Profile

 Nearly three years and nine months of experience as professional manager.

 Ability to direct complex projects from concept to fully operational status.

 Goal-oriented individual with strong leadership capabilities.

 Organized, highly motivated, and detail-directed problem solver.

 Proven ability to work in unison with staff, volunteers, and board executive members.

Education

General Education Diploma 2002/ North Education Center / Columbus , Ohio

Relevant Experience & Accomplishments

Management/Supervision

 Directed recruitment and retention of supervisors and staff of 17 employees./ JP Morgan Chase

 Trained, supervised and evaluated staff, coached improvement management skills./ JP Morgan Chase and Wells Fargo Bank

 Resulted in multilateral staff achievement of work objectives./ JP Morgan Chase and Wells Fargo Bank

 Managed and developed over 35 volunteers into goal-oriented, cohesive group./ AIDS Alliance for Children, Youth, and Families 2005

 Successfully refined and implemented new projects./ JP Morgan Chase, Wells Fargo Bank, and Higher Educational Sectors

Employment

Customer Service Rep., Insight Communications, Ohio (Contract/ Temporary) 09/2008 - 01/2009

Provide excellent customer service while building rapport in hopes of securing the sale through script transition.

Maintain time management in accordance with compliance principles.

Effectively execute and resolve customer issues.

Risk Claims Analyst, Chase Bank, Ohio (Contract/ Temporary) 05/2008 - 07/2008

Superior customer service focus with support geared towards Visa/ Debit Card loss and/ or fraud.

Adherence to time management and customer issue resolution.

Online Banking Rep., National City Bank, Ohio 01/2008 - 04/2008

Adhere to compliance and time management principals.

Provide superior customer service and product knowledge.

Receive inbound calls with professional demeanor.

Personal Banker , Wells Fargo Bank, Nevada 03/2006 - 04/2007

 Provide excellent customer service, product knowledge, and financial solutions for the local community.

09/2008 - Present

Sr. Ops. Coordinator, JP Morgan Chase Bank, Ohio 08/2003 - 02/2006

 Data Entry

 Vender Management

 Extensive Clerical Knowledge

 Research

 Quality Control

 Customer Support/ Conflict Resolution

 Time Management

 Exhibit Team Player/ Leadership Competency

Community Involvement

AIDS Alliance for Children, Youth, and Families, Consumer/ Out-reach Coordinator

Check Point (Wells Fargo Bank), Esteemed Member and Reporter

Honors & Awards

Humanitarian of Life Recipient/ AIDS Alliance for Children, Youth, and Families 2005

Big Brother of the Year/ Sulligent Boys and Girls Club, Ohio 2006

(Plethora of employment driven awards and certificates geared towards excellence and due diligence.)

Contact this candidate