Health Manager

Elizabeth Martinez

** ****** ****** ***. ***

Lawrence, MA 01840

978-***-****

yvnjgu@r.postjobfree.com

Experience

Community Health Worker/Admin Assistant

ACTION Health Services - November 2008-April 2011 Fitchburg, MA

•Provide information and guidance to patients to help them through the process of obtaining health care

•Help patients fill out Free Care/Mass Health applications and determine eligibility.

•Verifying insurance, collecting copayments, scheduling appointments and make reminder phone calls for upcoming appointments

•Assist patients in accessing services by identifying transportation needs and interpretive services requirements

•Assistance applying for benefits including but not limited to health insurance, WIC, food stamps, housing, and child care

•Copy, file and mail and/or fax completed forms and/or appropriate supporting portions of health records

•Maintain routine office supply inventory/orders supplies & equipment

•Maintain ACTION Health Services Food pantry, obtain supplies as needed, coordinate referrals, and coordinate distribution monthly

•Knowledge NextGen, Nehennet, Emedeon, and Mass Health Portal

Account Receivable/Help Desk Coordinator

The Document Bank – July 2008-October 2008 Miramar, FL

•Answer phones and greet visitors

•Customer relations through answering daily inquires and request

•Contact delinquent customers via phone to secure payment

•Assisting with printing and mailing of statements

•Reviewing account histories with customers

•Posting payments and General Office

•Knowledge of QuickBooks and Archive Manager

Front Desk Receptionist

Fiorello Income Tax Services - January 2008-April 2008 Hollywood, FL

•Answer phones and greet visitors

•Make upcoming appointments

•Prepares income tax return forms for individuals and small businesses

Store Auditor

Crown Wine & Spirits - September 2007-January 2008 Fort Lauderdale, FL

•Auditing and Crediting Card transactions

•balance out daily reports and entering transaction entries

•Knowledge in Great Plains

Education

Middlesex Community College

A.S., Liberal Arts Lowell, MA

•Concentration under Business Administration

Greater Lawrence Technical School Andover, MA

Office Technology

•General Studies

Skills

Bilingual (Spanish), Proficient in Microsoft Office

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