YOGRAJ PAUDAL

* ********** *****, ****** ****, AR 72205-2262, USA

Tel (Home): 501-***-****; yvgqsc@r.postjobfree.com;

http://np.linkedin.com/in/yograj1973;

skype: yograj.paudal

Personal Profile: Customer Service Associate, Recruiter and tourism Lecturer. Post Graduate Diploma in Tourism and Master’s Degree in Sociology, undergraduate in Office Management & Secretarial Practice with 4 years of full cycle recruitment experiences and 8 years as tourism Lecturer and coordinator. I have 12 years of multitude experiences in recruitment, communications, correspondence, retail, tourism teaching and college administration, HR and general administration. Highly disciplined and motivated with experience of working in USA, South Asia and the working experiences with the Korean based Gulf companies and Middle East countries companies. Multilingual: English, Hindi and Nepali languages. Legal Permanent Resident of USA.

Professional Experience

1. Associate - Part-time T J Maxx, Little Rock, AR, USA (March 2011- Current)

Currently working in front operation and responsible for customer service, cashier, merchandise display, mall coordination, management, credit card selling. Provided excellent customer service with multilingual capacity at the front operation. Above average selling of TJX credit cards to customers.

2. Operation Manager Blue Sky Int’l Pvt. Ltd (January, 2007 - Dec 2010)

Blue Sky is premier recruitment company of Nepal outsourcing Nepali human resources to Middle East reputed companies. Operation Manager works with Chairman, Operation Director, department personnel within organization, external agencies, overseas companies, recruitment agencies & other parties. Also worked as Management Representative (MR) to ISO. Successfully performed the varied task as full cycle recruitment, marketing, operation, customer service, communication/correspondence, report preparation and general management responsibilities. Cost effectively supplied human resources to Samsung, Daelim, Hyundai, Dong Bang, Almarai, SADCO, Abu Dhabi Police Force and many other reputed companies in Middle East and Korean company based in Middle East.

3. Lecturer/Coordinator Nepal College of Travel & Tourism Mgmt. (May, 2002- Dec, 2006)

NCTTM is a reputed and premier tourism and hotel management educational institution offering Bachelor level course in Tourism Management, Hotel Management and Master level course in Tourism Management. It also delivers short, midterm tourism and hotel course.

• Designed, delivered lesson plan, contents and lectured on tourism related subjects like “Foundation of Travel and Tourism Management, Introductory Tourism & Travel Trade Sector, Travel and Tourism Marketing, Tourism Development Planning, Travel Service Operation Management".

• Itinerary planning and study tour escorting for Fam tour for students.

• Coordinated and supervised in project/thesis writing & travel/ trekking tour report.

• Day-to-day college planning, organizing, leading and controlling of various campus activities.

• Effectively communicated & correspondence with tourism organizations & travel sectors.

• Devised and coordinated for daily class schedules, exam, internal marks, faculty members etc.

• Developed & conducted short and midterm tourism training course for different subjects.

• Provided inputs in course development in Bachelor of Travel and Tourism Management Program.

4. Junior Professor Nepal Tourism & Hotel Management College (July, 1999 - April, 2002)

• Lectured various tourism related subjects like “Fundamentals of Travel and Tourism Management, Tourism Environment, Tourism & Hospitality Marketing, Airfare and Airline Reservation System”.

• Devised and implemented tourism information center and travel agency lab in college.

5. Officer Nepal Tourism Board (NTB), Nepal (Jan 1999-June 1999)

• Designed and text written for travel brochure, catalogue, guide books and so on.

• Communication & correspondence with national and international organization in diverse topics.

• Lead & coordinated in various indoor and outdoor tourism events, seminar, workshops etc.

Professional Skills:

• Interviewing (from labors, care givers to managerial position) & HR activities.

• Teaching and lecturing of various tourism and office management subject.

• Cashier and customer service skills.

• Academic / office administration & coordinating for class schedule/ exam.

• Question paper setting and answering.

• Web site concept, text and design.

• Supervision of 45 staffs and 150 service providers (agents).

• Easy to complex letter writing; proposal writing.

• Brochure/ catalogue, calendar, diary concept, design and text.

• Company and college profile written and presentation.

• Marketing materials concept, text, design & publication.

• Tourism College and Office Administrative activities.

• Tourism courses/ syllabus design for undergraduate level.

• Coaching, Influencing, motivating, supervising, empowering and team building.

Academic Qualifications

1. MA in Sociology from Tri Chandra Campus, Tribhuvan University Nepal. (2003-2006)

2. 2 Years Post Graduate Diploma in Tourism Management from University of Delhi. (1996-1998)

3. BA (1993-96) with one Vocational Subject “Office Management & Secretarial Practices” (OMSP), University of Delhi, Delhi, India. (Subjects: English, Economics, Hindi & OMSP) (1993-1996)

4. 10+2 (High School Diploma) from Central Board of Secondary Education (CBSE), New Delhi India.

Subjects: Economics, Political Science, English, Hindi, and History. (1991-1993)

Courses Designed

1. Designed, developed, and conducted the 4 days “Basic Hospitality and Tourism Awareness Course”.

2. Designed, developed, and conducted two weeks Travel Agency and Tour Operation course.

Training

1. Attended the ONLINE ADVOCACY TRAINING organized by the Mountain Partnership Secretariat-Asia Pacific Decentralized Hub and ICIMOD, 26 February- 20 March, 2009.

2. Attended the 6th Trekking Agents Association of Nepal (TAAN) “Eco-Trekking Workshop and Adventure Meet”, 2003” held on 25-27th June 2003.

3. Did training & attained a level of proficiency in ABACUS Computer Reservation System from ABACUS Nepal, NMC, RNAC building, Kathmandu, Nepal. (July 2001 to July 30, 2001).

1. Abacus Basic Functionality Course 2. Abacus Fare & Pricing Course 3. Abacus Hotel Booking

Computer Skill: MS Word, Excel, PowerPoint, email, Internet, Outlook Express, Office Outlook.

Extracurricular Activities

• Navy Cadet in NCC (National Cadet Corps, New Delhi, India) for 2 years. Attended (10 days) Naval Training Course Camp At Dakpathar, Dehradoon, Uttaranchal (erstwhile Uttar Pradesh), India in 1990.

Membership

• Membership of International Crises Group 149 Avenue Louise, B-1050 Brussels, Belgium.

• Registered with Mountain Forum as an individual member.

Languages: English, Nepali, Hindi (Read, Write, Speak).

Interest: Cycling, Internet, Traveling, Reading, Writing, Listening Music and Social work.

References- USA

1. Prabin Adhikari

1830 North Honey Suckle Circle, Andover, Kansas, 67002, Phone: +1-316-***-****, yvgqsc@r.postjobfree.com

Job Title: Application Developer III, Business Title: Programmer Analyst – SMTS

Direct Phone: 316-***-****

Company: CCH, a Wolters Kluwer business (www.cch.com)

9111 East Douglas Ave, Wichita, KS 67207, 316-***-****

HR: Wolters Kluwer U.S. Corporation (www.wolterskluwer.com)

HR Shared Services, HR Source, 4205 W. Peterson Ave, Chicago, IL 60646

888-***-****

2. Sunil Sharma, Ph.D.

Office: University of Arkansas for Medical Sciences, Instructor

4301 W. Markham St. # 771, Little Rock, AR 72205-7199. Mobile: 501-***-****; Tel: 501-***-****; Fax: 501-***-****, yvgqsc@r.postjobfree.com; yvgqsc@r.postjobfree.com

3. Sushil Subedi

550 Files Road, Appt. No. A-118, Hot Spring, AR, 71913. Phone: 870-***-****, yvgqsc@r.postjobfree.com

Office- Crass and Smith CPA, PLLC, Position- Staff Accountant

550 Files Road, Apt J-118, Hot Springs, AR 71913, Phone- 870-***-****

4. Govind Paudel

4114 Wilson Drive, Appt. No. 2, Milwaukee, 53211, Phone: 414-***-****, Home: 414-***-****

5. Ramesh Khanal, PhD

Senior Research Scientist, Global Future Institute, Dallas, Texas.

Mobile: 001-501-***-****; email id: yvgqsc@r.postjobfree.com

References - Nepal

1. Mrs. Chhaya Sharma - Founder Director

Nepal College of Travel and Tourism Management (Affiliated to Tribhuvan University)

Tel:+977-**-*******/97, Mobile: 985*******,

Email: yvgqsc@r.postjobfree.com, yvgqsc@r.postjobfree.com yvgqsc@r.postjobfree.com

2. Dr. Amitabh Upadhya - Professor & Head of Academics- Skyline University College,

University City of Sharjah, Sharjah, U.A.E. Phone: Office- +971********. Residence- +971-*-*******. Mobile- +971-**-*******. Email- yvgqsc@r.postjobfree.com, yvgqsc@r.postjobfree.com, yvgqsc@r.postjobfree.com. Website- www.skylineuniversity.com

3. Mr. Tek Bahadur Dangi - Ex. Chief Executive Officer of Nepal Tourism Board. (Now in USA)

Email: yvgqsc@r.postjobfree.com

4. Prem Katuwal - Chairman and MD, BLUE SKY INTERNATIONAL PVT. LTD.

An ISO 9001: 2000 certified Foreign Employment Consultant, Govt. License No. 266/058/059,

P.O.Box: 19346, In the vicinity of Australian Embassy,Maharajgunj, Kathmandu, Nepal.

Tel (Direct): 009**-*-*******, 4650797 Fax: 009**-*-*******, Mobile: 00977-9841731154

E-mail: yvgqsc@r.postjobfree.com; yvgqsc@r.postjobfree.com, URL: www.blueskyint.com.np

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