Human Resources Generalist

JOHN C MURRAY

** ********* ****** 978-***-**** (H)

Tewksbury, MA 01876 978-***-**** (C)

yv9z6x@r.postjobfree.com

SUMMARY

Highly motivated, results oriented Human Resources professional with a strong organization operations focus. Expertise with a full spectrum of Human Resources functions including Employment, Employee Relations, Benefits and Compensation, HRIS, Diversity, and Training. Proficient with social networking and recruitment advertising. Strong command of employment laws, compliance issues, benefits plans and employee satisfaction initiatives.

KEY SKILLS

• HR Generalist Practices

• Benefits Administration

• HRMS Database Administration

• Program and Event Management

• Labor and Employee Relations

• HR Policies and Procedures

• Team Building / Morale Initiatives

• Employee Counseling

• Performance Management

• Legal Issues and Compliance (ADA, EEO, FMLA/MMLA, OSHA, FLSA)

• Mediation / Dispute Resolution

• Staff Recruitment & Retention

• Disciplinary Procedures

• Training and Development

• Contract Negotiations / Administration

• Compensation Administration

• Safety Management

SOFTWARE KNOWLEDGE

• ADP

• PeopleSoft

• MS Word

• Excel

• PowerPoint

EXPERIENCE

Stay at Home Parent 2008-present

My wife and I made the decision to take time off from my career to share in the joy of raising our young family. During this time, I worked part time assigning and managing a 130 member officials staff while officiating high school and collegiate level hockey soccer and lacrosse, coach several youth teams, volunteer at my children’s schools, and worked on other projects including consulting for small companies on Human Resource concerns.

Hallmark Health VNA & Hospice, Inc., Malden, MA 2007-2008

HUMAN RESOURCES DIRECTOR

A home health and hospice agency of 180 employees. Human Resources Business Partner to all levels of the organization.

• Developed and monitored the Human Resources Department budget. Ensure that all HR expenditures are within budget. Decreased original spending by 15% within the first year.

• Managed the recruitment function to develop cost effective, innovative recruiting methods including internet, print and mail advertising. Monitored accuracy of personnel requisitions to ensure accurate position control. Screen and interview candidates for clinical and management positions.

• Coordinated annual performance management and compensation programs. Ensured the timeliness of annual review and merit wage increase process.

• Implemented employee recognition and retention initiatives such as Employee of the Quarter, Caught in the Act and Thank You programs, as incentive programs to improve employee satisfaction. Decreased turnover from an average of 5.5% per quarter for the last six quarters to under 3% in the last quarter.

• Maintenance of personnel policies, procedures, and practices.

• Employee relations advisor for directors, managers and employees in the interpretation and compliance with Human Resource policies and employment laws. Provided counseling to all levels of the organization regarding conflicts and concerns.

• Implemented and trained management throughout the Hallmark Health Systems on the Studer Group initiatives, that partners with healthcare organizations to create great places for patients to receive care by first creating a great place for employees and physicians to work.

• Coordinated staff development opportunities for all staff. Develop and implement management training programs including new employee orientation.

• Managed the Workers Compensation program. Decreased the open cases from twenty-two (22) to four (4) therefore decreasing the total dollars reserve as a self-insured agency.

• Oversight of benefits program to ensure quality products are offered to staff and a competitive position in the marketplace. Ensure compliance with COBRA, Health Care Reform Act, Family Medical Leave Act, and Small Necessities Act as well as other federal and state regulations.

• Safety Officer

Saints Medical Center, Lowell, Massachusetts 2004-2007

HUMAN RESOURCES MANAGER OF EMPLOYMENT & EMPLOYEE RELATIONS

Responsible for executing all Human Resources functions for a 163 bed / 400+ staff hospital and physician practices.

• Managed a multi-operational staff to ensure the highest level of customer satisfaction.

• Implemented motivational programs to decrease annual nursing vacancy rate from 10% to 3% during my first 12 months.

• Developed budgets and implemented programs to ensure achievement of team goals.

• Managed employee relations activities. Managed corrective action and investigative processes to ensure fair and equitable treatment and resolution of issues. Collaborated with legal services on various employment and employee relations issues.

• Negotiated contracts to ensure cost effectiveness and adherence to regulations and organizational goals. Decreased temporary agency costs by over $100,000 within six months.

• Participated in other HR functions including training and development programs. Provided quarterly assessment and competency reports for Senior Management. Implemented New Employee Orientation, Sexual Harassment Awareness as well as other training and development programs.

• Served on the Hospital Safety Committee and Hazmat Team.

Lahey Clinic Medical Center, Burlington, Massachusetts 1996-2003

HUMAN RESOURCES GENERALIST / NURSE RECRUITER

Somerville Hospital, Somerville, Massachusetts 1990-1996

HUMAN RESOURCES GENERALIST (1995-1996)

EMPLOYMENT MANAGER (1990-1995)

EDUCATION

Northeastern University, Boston, Massachusetts

Bachelor of Science – Communications and Business Administration

MEMBERSHIPS

Society of Human Resources Management (2006-2010)

Nursing Spectrum Magazine – New England Region Advisory Board (2005-2008)

Massachusetts Notary Public (1990-present)

PRESENTATIONS

BEHAVIORAL INTERVIEWING

2008 Education Conference of the New England Hospice and Palliative Care Federation of MA.

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