Manager Home Health
Resume:
LINH LE
*** ****** ****** ******** *****: 908-***-****
Scotch Plains, New Jersey 07076 E-mail: ********@*****.***
OBJECTIVE
To obtain a challenging position where I can apply my advance nursing skills and administrative knowledge
to direct and manage patient care.
EDUCATION
SETON HALL UNIVERSITY: South Orange, New Jersey
• Master of Science in Nursing: Health Care Systems Administration
• Anticipated graduation 2012
SETON HALL UNIVERSITY: South Orange, New Jersey
• Graduated: October 2005
• Degree: Bachelor of Science in Nursing
• License: Registered Professional Nurse NJ and NY
WORK EXPERIENCE
02/11-03/12 MJHS Hospice and Palliative Care: New York, New York
RN Team Manager:
• Developed a strategic plan to bring on call in house versus contracted agency.
• Analyzed and trended call volume to develop new staffing model for call center.
• Created new call center that is providing after hour triaging/visiting services for 800 patients.
• Developed and implemented new call center procedure, guidelines, and algorithms in accordance with CMS regulations.
• Created new staff development/education model for call center and on call field staff.
• Mentored/developed on call field staff and call center triage nurses to ensure quality of care.
• Analyzed and trended reports for call center/on call field visits to ensure optimal usage of resources.
• Revised on call policy to reflect new call center processes.
• Audited electronic medical records to ensure quality care and timely documentation of care.
• Collaborated with Director of Patient Services to create a new budget neutral staffing model.
• Collaborated with Project Management and IS to develop a documentation and communication process via use of Allscripts EMR.
03/06-01/11 SAINT BARNABAS HOSPICE & PALLIATIVE CARE CENTER: West Orange, New Jersey
Case Manager Register Nurse: 03/06-04/10
Admissions/On Call Register Nurse: 04/10-01/11
• Evaluated patients prior to admission for appropriateness of hospice program.
• Assessed patients for signs and symptoms of disease progression.
• Collaborated with physicians to formulate an individualized care plan for patients.
• Worked with team members and staffs to enhance care for patients.
• Provided palliative care and emotional support for patients and their family.
• Documented home visits and assessments accurately and in a timely manner using RoadNotes.
• Supervised home health aids to care for patients according to their needs.
• Used nursing interventions to manage patients’ symptoms of disease.
• Responded to emergency calls after hours.
• Supported family and patients in time of crisis.
• Triaged calls from patients and families after hours.
• Assessed emergency situations over the phone.
LINH N LE
524 Farley Avenue Cellular Phone: 908-***-****
Scotch Plains, New Jersey 07076 E-mail: ********@*****.***
10/09-04/10 HOSPICE COMFORT CARE OF NJ, INC: Bayonne, New Jersey
Director of Nursing:
• Developed and implemented patient care services.
• Developed and implemented a budget for the department.
• Developed policies and procedures that follow federal and state regulations.
• Initiated policies and procedures to reflect JCAHO standards and to ensure CMS qualifications are met.
• Planned, developed, implemented, and evaluated strategic operations.
• Trained and oriented new nurses to hospice philosophy and procedures.
• Implemented plans to assure continuation of Medicare and Joint Commission accreditation.
• Led agency through both Joint Commission and Medicare survey which resulted in accreditation.
10/06-05/07 LOVING CARE: Springfield, New Jersey
RN Field Supervisor:
• Supervised Home Health Aids according to established care plan.
• Created/updated care plan according to bi-weekly assessments.
• Admitted/assessed new patients and determined qualified PCA hours according to Medicare /Medicaid regulations.
• Recorded assessments in an accurate and timely manner.
• Reassessed patients every 2 weeks and adjust care plan as needed.
REFERENCE
• Available upon request.
Contact this candidate