Customer Service Sales
Resume:
EDSON BARBOSA
Oakland, CA **605
E-mail: ***************@*******.***
********@*****.***
OBJECTIVE: Administrative Management Agricultural Operations Retail/Cashier
LANGUAGES: ENGLISH – SPANISH – PORTUGUESE – BRAZIL PORTUGUESE - CREOLE
HIGHLIGHT OF SKILLS:
* INTERNET
* LOTUS NOTES
* PEOPLE SOFT
* QUICK-BOOKS
* PUBLISHER
* PHOTO-DRAW
* INTERNET SAVVY
*CASHIER
*CUSTOMER SERVICE REP
ADMINISTRATIVE OPERATIONS
SUPERVISING
SCHEDULING & CALENDAR
LOGISTICS SPECIALIST
BUDGET ANALYST
HUMAN RESOURCES MANAGEMENT
PAYROLL
FINANCIAL REPORTING
CLIENT RELATIONS
WINERY OPERATIONS MANAGEMENT
MARKETING PLANNING AND PROMOTION
10-KEY (12,000 KPH)
* Windows XP
* Microsoft Office
* Outlook
* Power Point
* Word
* Excel
* Access
* File Maker Pro
* Point of Sales
*Windows 7
*Windows Vista
Administrative Management
* Processed daily A/R into banking & log system and handled daily banking deposits.* Provided administrative support to the team and handled any administrative project as requested.* General Human
Resources (hiring, training, evaluating, counseling, terminating, benefits and employee payroll)
* Negotiated renewal of vendor contracts; Responsible for Administrative support and assisted Principals with media releases.
* Handled hotel & travel arrangements, web cast meetings, conference calls, prepared client info packages.
* Responsible for preparing bids, work orders, directs negotiating specifications materials, equipment, manpower, or other construction services.
* Maintained PW/MS&L filing systems, proofread, format and edit documents and memo distributions.
* Managed all department sales & catering budgets, created and distributed weekly & monthly reports.
* Assisted clients with inquires, and arrangement for company meetings, conferences, corporate and planned social events.
* Responded to calls of complaint or problems and attempt to resolve the problems.
Horticulture and Landscaping Management
* Assigns workers to duties, such as cultivation, harvesting, maintenance, grading and packing products, or altering greenhouse environmental conditions.
* Estimates work-hour requirements to plant, cultivate, or harvest, and prepares work schedule.
* Confers with management to report conditions, plan planting and harvesting schedules, and to discuss changes in fertilizer, herbicides, or cultivating techniques.
* Drives and operates heavy machinery, such as dump truck, tractor, or growth-media tiller, to transport materials and supplies.
* Maintains records of employees' hours worked, and work completed.
* Prepares and submits written or oral reports of personnel actions, such as performance evaluations, hires, promotions, and discipline.
* Trains employees in horticultural techniques, such as transplanting and weeding, shearing and harvesting trees, and grading and packing flowers; Water lawns, trees, and plants, using portable sprinkler systems, hoses, or watering cans.
* Advise customers on plant selection and care; Build forms, and mix and pour cement to form garden borders.
* Install rock gardens, ponds, decks, drainage systems, watering systems, retaining walls, fences, planters, and/or playground equipment.
* Maintain and repair tools, equipment, and structures such as buildings, greenhouses, fences, and benches, using hand and power tools.
* Provide proper upkeep of sidewalks, driveways, parking lots, fountains, planters, burial sites, and other grounds features.
* Shovel snow from walks, driveways, and parking lots, and spread salt in those areas.
* Use irrigation methods to adjust the amount of water consumption and to prevent waste.
* Care for artificial turf fields, periodically removing the turf and replacing cushioning pads, and vacuuming and disinfecting the turf after use to prevent the growth of harmful bacteria.
* Care for natural turf fields, making sure the underlying soil has the required composition to allow proper drainage and to support the grasses used on the fields.
* Mark design boundaries, and paint natural and artificial turf fields with team logos and names before events.
* Operate powered equipment such as mowers, tractors, twin-axle vehicles, snow blowers,
chain-saws, electric clippers, sod cutters, and pruning saws.
WORK EXPERIENCE:
Cellar Work -
(Wholesale Trade/Import/Export)
Calistoga Cellars
Calistoga, CA
05/2006 – 02/2010
Assembly Worker/Replenishes,
New Vine Logistics,
American Canyon, CA
02/2009 – 05/2009
General Merchandise Clerk,
Safeway,
Entire
California
04/2006 – 08/2006
Industrial/Office/Sales,
Alkar Human Resources,
Customer Service Representative,
Winery Sales/Merchandiser
Napa,CA
01/2006 – 04/2006
Shaw’s Supermarket,
Pawtucket, RI
07/2005 – 03/2006
Supervisor,
Cellar Work – Bottling Decontaminating,
Agriculture/Forest/Fishing-
Gomes Vineyards, CA
02/2000 – 01/2010
EDUCATION
Astronomy, Science, -
University of Massachusetts,
Dartmouth, MA
01/2006
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