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Customer Service Sales

Location:
Oakland, California, 94605, United States
Salary:
8.50
Posted:
March 02, 2011

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EDSON BARBOSA

**** ********* ****

Oakland, CA **605

510-***-****

E-mail: yux0jj@r.postjobfree.com

yux0jj@r.postjobfree.com

OBJECTIVE: Administrative Management Agricultural Operations Retail/Cashier

LANGUAGES: ENGLISH – SPANISH – PORTUGUESE – BRAZIL PORTUGUESE - CREOLE

HIGHLIGHT OF SKILLS:

* INTERNET

* LOTUS NOTES

* PEOPLE SOFT

* QUICK-BOOKS

* PUBLISHER

* PHOTO-DRAW

* INTERNET SAVVY

*CASHIER

*CUSTOMER SERVICE REP

ADMINISTRATIVE OPERATIONS

SUPERVISING

SCHEDULING & CALENDAR

LOGISTICS SPECIALIST

BUDGET ANALYST

HUMAN RESOURCES MANAGEMENT

PAYROLL

FINANCIAL REPORTING

CLIENT RELATIONS

WINERY OPERATIONS MANAGEMENT

MARKETING PLANNING AND PROMOTION

10-KEY (12,000 KPH)

* Windows XP

* Microsoft Office

* Outlook

* Power Point

* Word

* Excel

* Access

* File Maker Pro

* Point of Sales

*Windows 7

*Windows Vista

Administrative Management

* Processed daily A/R into banking & log system and handled daily banking deposits.* Provided administrative support to the team and handled any administrative project as requested.* General Human

Resources (hiring, training, evaluating, counseling, terminating, benefits and employee payroll)

* Negotiated renewal of vendor contracts; Responsible for Administrative support and assisted Principals with media releases.

* Handled hotel & travel arrangements, web cast meetings, conference calls, prepared client info packages.

* Responsible for preparing bids, work orders, directs negotiating specifications materials, equipment, manpower, or other construction services.

* Maintained PW/MS&L filing systems, proofread, format and edit documents and memo distributions.

* Managed all department sales & catering budgets, created and distributed weekly & monthly reports.

* Assisted clients with inquires, and arrangement for company meetings, conferences, corporate and planned social events.

* Responded to calls of complaint or problems and attempt to resolve the problems.

Horticulture and Landscaping Management

* Assigns workers to duties, such as cultivation, harvesting, maintenance, grading and packing products, or altering greenhouse environmental conditions.

* Estimates work-hour requirements to plant, cultivate, or harvest, and prepares work schedule.

* Confers with management to report conditions, plan planting and harvesting schedules, and to discuss changes in fertilizer, herbicides, or cultivating techniques.

* Drives and operates heavy machinery, such as dump truck, tractor, or growth-media tiller, to transport materials and supplies.

* Maintains records of employees' hours worked, and work completed.

* Prepares and submits written or oral reports of personnel actions, such as performance evaluations, hires, promotions, and discipline.

* Trains employees in horticultural techniques, such as transplanting and weeding, shearing and harvesting trees, and grading and packing flowers; Water lawns, trees, and plants, using portable sprinkler systems, hoses, or watering cans.

* Advise customers on plant selection and care; Build forms, and mix and pour cement to form garden borders.

* Install rock gardens, ponds, decks, drainage systems, watering systems, retaining walls, fences, planters, and/or playground equipment.

* Maintain and repair tools, equipment, and structures such as buildings, greenhouses, fences, and benches, using hand and power tools.

* Provide proper upkeep of sidewalks, driveways, parking lots, fountains, planters, burial sites, and other grounds features.

* Shovel snow from walks, driveways, and parking lots, and spread salt in those areas.

* Use irrigation methods to adjust the amount of water consumption and to prevent waste.

* Care for artificial turf fields, periodically removing the turf and replacing cushioning pads, and vacuuming and disinfecting the turf after use to prevent the growth of harmful bacteria.

* Care for natural turf fields, making sure the underlying soil has the required composition to allow proper drainage and to support the grasses used on the fields.

* Mark design boundaries, and paint natural and artificial turf fields with team logos and names before events.

* Operate powered equipment such as mowers, tractors, twin-axle vehicles, snow blowers,

chain-saws, electric clippers, sod cutters, and pruning saws.

WORK EXPERIENCE:

Cellar Work -

(Wholesale Trade/Import/Export)

Calistoga Cellars

Calistoga, CA

05/2006 – 02/2010

Assembly Worker/Replenishes,

New Vine Logistics,

American Canyon, CA

02/2009 – 05/2009

General Merchandise Clerk,

Safeway,

Entire

California

04/2006 – 08/2006

Industrial/Office/Sales,

Alkar Human Resources,

Customer Service Representative,

Winery Sales/Merchandiser

Napa,CA

01/2006 – 04/2006

Shaw’s Supermarket,

Pawtucket, RI

07/2005 – 03/2006

Supervisor,

Cellar Work – Bottling Decontaminating,

Agriculture/Forest/Fishing-

Gomes Vineyards, CA

02/2000 – 01/2010

EDUCATION

Astronomy, Science, -

University of Massachusetts,

Dartmouth, MA

01/2006

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