DOUGLAS E. ROBINSON
*** *** **** *********, ** 10583 914-***-**** ******************@*****.***
EXECUTIVE SUMMARY:
Solutions-focused credit & collections professional with substantial legal and team management
experience.
Known as “The Velvet Glove” because of outstanding persuasion and negotiation skills, fully capable of
blood sport to resolve contentious matters but always maintaining valued business relationships.
Solid experience overseeing, monitoring and evaluating the methods and effectiveness of A/R and collection person.
Able to collaborate across business lines to bring tangible improvements to the collection and litigation
process.
Effective in counseling clients on all federal statutes concerning debt collection as well as the Sarbanes-
Oxley Act, and have devised and implemented collection strategies to remain compliant.
PROFESSIONAL EXPERIENCE:
Legal Collections Consultant, 2010 to present
Handle collections and other litigation matters for private clients and for other law firms locally and in other states throughout the U.S.
Attorney, Slater, Tenaglia, Fritz & Hunt, P.A., New York, NY (2009-2010)
Analyze client receivables and devise individual collection strategies to improve cash flow through the timely collection of receivables, implementation of personal guarantees and improved credit documentation. Work closely with management, sales and accounting to respond to emerging credit and collection concerns.
Developed relationships across multiple functions and several levels of management to increase
recognition and cooperation with collection department.
Uncovered fraudulent activities by investigating account documentation.
Collect delinquent accounts by locating and contacting customers; establishing repayment schedules
and monitoring payments.
Made wide use of Marshal and Sheriff, asset searches, garnishments, post judgment depositions, and
liens to recover delinquent accounts.
Attorney, Lathrop & Gage, LLP, New York, NY (2005-2009)
Handled collections for major clients and devised firm-wide collection practice strategy for this Top 50 regional law firm with 11 offices in seven states. Trained attorneys, collectors and support staff. Monitored panel of outside law firms and agencies for performance and for regulatory compliance.
Improved liquidation of delinquent accounts by 33% as the attorney responsible for developing and
managing collection strategy for Dun & Bradstreet’s consumer, commercial and international debt
collection claims.
Prepared oral and written collection reports to senior partners, and clients. Implemented improvements
in collections departments by collaborating with accountants, managing partners and senior collectors.
Helped interview and select nationwide panel of law firms to represent clients in out-of-state claims. I
Interfaced and monitored work product of the empanelled firms to assure compliance with client
guidelines.
Met regularly with outside firms to audit claims, evaluate effectiveness and foster cooperative business
relationship.
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Douglas Robinson -2-914-***-****
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Helped design and implement annual corporate training, education, and awareness program for
leadership of top insurance executives in Canada and the U.S. to educate on collection techniques and
trial preparation. Conducted mock trials with client participation.
Litigated and managed diverse docket of domestic and international collection claims, monitored credit
worthiness of new and existing accounts to minimize risk exposure.
Resolved over $3,000,000 of delinquent accounts by devising creative resolutions, and payment
schedules, closely monitoring payments, and drafting bulletproof settlement documentation.
Senior Associate, Platzer, Swergold, Karlin, Levine Goldberg & Jaslow, New York, NY (2001-2005)
Represented large and small lenders and equipment leading companies. Managed busy collection department with nine attorneys and 14 support staff. Trained, mentored, and supervised junior associates and paralegals on advanced collection and litigation techniques
Clients included Sallie Mae, The Hartford, Chase, Citibank, Sterling, AIG, and numerous national
leasing companies and insurance carriers.
Made caselaw which was upheld on appeal.
Utilized stare decisis to force settlements of hundreds of highly contentious litigated cases.
Attorney, Zeichner Elllman & Krause, New York, NY (1998-2001)
Represented Citibank & GMAC in claims brought against them throughout New York City.
EDUCATION & BAR ADMISSIONS:
Juris Doctor
New York Law School
Bachelor of Arts
West Virginia University
Member New York State Bar
Southern & Eastern Federal District Courts