Sales Electrical

Michael L. Weaver

*** ******** ***** ******, ** *6526 Mobile 574-***-**** E-Mail - ******@*****.***

Objective To secure an IT Support position/Sales position of responsibility where my technical skills/sales skills will be utilized and applied in a positive reliable manner that will benefit the company, providing sales/ technical efficiency, company growth, and exceeding employers expectations.

Education Signal Learning, Inc., Microsoft Certified IT Support Professional Program - 2009 Graduate

Goshen College - Developing Supervisory Leadership I & II Certificates

Goshen Pilots Club - 20 hours towards private pilot’s license, 20 hours of solo flight needed for completion.

Northwood High School – Graduate 1989

Xerox sales Training Graduate, Leesburg, VA 2011

Certifications MCP Microsoft Certified Professional

MCDST Microsoft Certified Desktop Support Technician

A+ Pending test

Xerox Agent Sales Numerous Certifications

Supervisory Leadership I&II

Technical Skills

Performing and troubleshooting an installation or upgrade of Windows XP, Vista, and Windows7.

Troubleshooting applications with connectivity issues and resolving end-user questions for user of Windows XP, Vista, Windows 7.

Configuring Microsoft Office applications and resolving usability issues.

Setting up and supporting Microsoft Outlook, Microsoft Outlook Express,G Mail, Chrome, Thunderbird and Microsoft Internet Explorer.

Installing or upgrading to Windows XP, Vista, and Windows7.

Administrating access to shared files, folders, printers in Windows 2003, Windows XP, Vista &Windows 7.

Configuring and managing hardware devices and drivers in Windows 2003, Windows XP, Vista &Windows 7.

Optimizing system memory, disk, and application performance in Windows 2003, Windows XP, Vista &Windows 7.

Troubleshooting the desktop environment of Windows XP,Vista and Windows 7

Setting up and troubleshooting hardware devices and drivers.

Experience

Xerox Sales and IT support

6/2010 to 8/2011, TechknowledgeyInc, Goshen, IN

Virus Cleanup, Network and Local PC

PS Network connectivity issues, Configure and troubleshoot printers and print drivers.

Upgrade, troubleshoot hardware for desktops and laptops

Install, Upgrade, troubleshoot, Windows XP,Vista,and Windows 7

MS Office Troubleshooting

Familiar with cloud based solutions, CRM Salesforce, and Google Applications.

Bonus driven customer care/Xerox sales, traditional sales up to 50,000 per sale.

Serviced a 600 + base of customers.

One week training in Leesburg, VA for Xerox, Received all sales training certs.

Did a hybrid job of Sales,Customer Care, And IT support as needed.

Managed expense account, contacts and calendar events.

Michael L. Weaver

Experience cont’d

Electrical Wiring & Gas Line Hook-up, Striping, Cabinet Assembly

02/1999 to 01/2008, Newmar Corporation, Nappanee, IN

Electrical wiring and gas line hook-up.

Responsibilities were hooking up electrical wiring and gas appliance lines in all slide-outs. Worked in this position for 6 years.

Striper.

Responsible daily for striping complete units, including slide-outs. Worked in this position for 2 years.

Cabinet Assembly.

Responsible for assembling the front overhead cabinets for Class A and Diesel Pusher RV lines.

Position included the ability to read and assemble by blueprint, cutting and preparing materials and ordering supplies. Worked in this position for 1 year.

Assistant Supervisor of Finish Department

05/1992 to 02/1999, Stow Davis/ Steelcase, New Paris, IN

Entailed overall supervision of the department. My duties were, but not limited to:

Assigned work instruction to production employees

Managed Production flow

Quality issue resolution within the department

Traveled nationwide for field warranty service and resolution.

Responsible for new hire training, attendance tracking and disciplinary action and documentation

While at Stow Davis/ Steelcase, was instrumental in assisting in the implementation of a 3 shift operation.

Part of the team that redesigned 2 paint shops into 1 that allowed for more efficient operations.

Worked hand-in-hand with the finishing supplier to develop color standards for the multiple product lines.

Hands on position which required the diversity to be able to handle any production department within the company.

References References are available on request.

Contact this candidate