Manager Sales

Santosh Kuruvilla

Date of Birth: ** October ****, Nationality: Indian

E: ****************@*******.*** M: 009***********

Objective A challenging assignment in Corporate Strategy & Change Management Consultancy to utilize acquired skills and knowledge to deliver best-in-class results.

Executive Synopsis • Versatile business manager with 12 years in the Middle East and Afghanistan consistently

delivering performances exceeding expectations.

• Extensive experience of working with international organizations requiring high level skill sets of

strategising and implementing plans to deliver exacting standards of service delivery.

• Adept in development and management of strategies at corporate and SBU level and align them with

overall corporate vision of the organisation.

• Adept at deploying intervention management systems to drive organisational development, identify and

manage risks, barriers to change.

• Adept in understanding and identifying macro and micro environments in diverse scenarios, internal

core competencies, and developing customized solutions to deliver predefined corporate objectives.

• Skilled in collaborating with various levels in organizations and coordinating efforts in achieving

challenging goals and objectives.

• Proactive, results driven professional delivering excellence through effective communication,

coordination, strategising, planning & execution.

PROFESSIONAL EXPERIENCE

SCMC, Trivandrum/Dubai

SCMC is a strategy and change management consultancy offering long term strategy planning, development & management services.

Independent Strategy & Planning Executive, Sep 2008 to date

• Strategy clarification, planning and measurement by establishing vision mission and objectives, articulating how the organization will differentiate itself from competitors and create new value for all stakeholders, mapping the cause-and-effect linkages behind the strategy, managing change and transformation, and using KPI’s to report progress on strategy execution.

• Drive performance by managing strategic initiatives; linking the strategy to operations, aligning planning and execution processes, and synchronizing business unit and enterprise objectives and reporting performance results.

• Collaborate with client teams in matching internal capabilities with the macro & micro level external environment to achieve objectives.

• Facilitate the enhancement of organizational capabilities through the management of an incremental planned change process with effective stakeholder participation to achieve predefined objectives.

TRASHCO LLC, (a subsidiary of Suez Environment) Dubai UAE

The company provides waste management services to all types of business & industry including medical waste collection, liquid waste collection, hazardous waste collection, recycling and industrial cleaning.

Sales Manager, Aug 2007 to Aug 2008

• Reported to the Deputy General Manager and looked after business development including development of bids & proposals against RFQs, negotiating with clients and acquiring contracts.

• Contributed to the development and implementation of corporate and operations strategies to promote growth in targeted business segments like general, medical, liquid and hazardous waste management for clients in hospital, hotel, shopping malls, commercial establishments & residential complexes in Dubai, Sharjah & Ajman.

• Coordinated with the operations department and ensured efficient handling of clients requirements through mobilization & optimization of resources.

• Interfaced with invoicing and billing sections for on time invoicing and the accounts for collection of receivables.

Achievement

• Optimized operations and controlled costs increasing margins in hazardous waste management by 200%, industrial waste by 100% and general compactable waste by 50%.

UNIVERSAL SODEXHO INC, Afghanistan

The company creates, manages and delivers a unique range of integrated services for companies operating in remote locations.

Commercial Manager, Nov 2004 to Jan 2006

• Reported to the Country Manager and was responsible for business development and sales in Afghanistan.

• Visited sites and assessed feasibility and commercial viability of proposed projects and developed bids & proposals.

• Coordinated with the procurement offices in UAE, Kuwait and Oman and managed logistics including customs clearance and delivery.

• Built robust relations with clients and maintained a database to identify future business potential.

• Followed up with clients for providing high quality of service delivery and assure satisfaction.

Achievements

• Achieved 90% of the predefined annual objectives within 6 months of joining field operations.

• Contributed to increasing business volumes of laundry & catering service.

GOLDEN RELIEF RESOURCES LLC, Afghanistan

GRRL is dedicated exclusively to the area of reconstruction and relief items supply to NGOs, UN agencies and various government aided agencies.

Sales & Marketing Manager, Feb 2002 to Oct 2004

• Reported to the Managing Partner and looked after business development and operations in Afghanistan.

• Dealt with heavy machinery, pre-fabs, power generators and IT equipments developing marketing and pricing strategies to achieve business objectives.

• Processed incoming orders, coordinated with procurement and logistics teams, expedited shipments and interfaced with clients to resolve issues.

Achievements

• Managed relationships with key accounts like US Army contracting personnel’s, army contingents from Germany, Croatia, Finland, Spain, Greece & Italy, KBR, UN organizations like UNDP, UNICEF, UNAMA & UNHCR and NGOs.

• Delivered overall sales of USD 3 million in 2002-03 including IT hardware, Gator spare parts, generators, flat packs and air conditioners.

ADVANCED DIGITAL TECHNOLOGY, Dubai

ADT offers a complete set of IT services including internet sites and applications, hosting services, IT infrastructure and professional support.

Technical Support Engineer, Aug 2000 to Aug 2001

• Provided technical support in installing, administering and maintaining server networks for clients in the UAE. The systems ran on Small Business Server 4.0 & 2000, Windows 2000 Advanced Server and NT 4.0.

• Installed, configured and administered Cisco & Intel routers & switches for LAN/WAN connectivity, 3COM ISDN LAN connect devices, IP sharing devices, internet sharing and remote connectivity of PCs.

AL JALLAF ELECTRONICS TRADING LLC, Dubai

Office Administrator/ IT Assistant, Sep 1996 to Dec 1999

• Managed sales of Orbit, Showtime, Satellite Information Systems and Sky decoders and coordinated with technical teams for installation and support of SMA TV, MTAV & CCTV.

• Provided operational support for GPS software, data & mail recovery.

EDUCATION

• MBA International Business, Coventry University UK, 2007

• Diploma in Computer Science, NIT Dubai, 2000

• Pre Degree in Commerce, Mahatma Gandhi University India, 1994

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