Customer Service Sales
Resume:
Fred S. Schumacher
**** ********* **, *********, ** 41017
*******@*****.***
Experienced in General Management, Customer Service, Sales, Quality Systems,
Production/Inventory Control and Shipping, Greenfield Plant Startup.
PROFESSIONAL EXPERIENCE
7/2011 Present Temporary/contract work outside of my traditional career path
7/2010 7/2011 Welspun Pipe Large OD Oil & Gas Transmission Spiral Pipe
Finishing Supervisor
Managed 30 hourly production employees, Safety Team Leader.
Responsible for hiring, scheduling, time and attendance. Operated Production Mills when
necessary. Improved production flow (Resigned my position due to safety/communication/cultural
challenges)
Berg Spiral Pipe Large OD Oil & Gas Transmission Spiral Pipe
8/2008 7/2010
Supervisor/Team Leader
Greenfield Plant construction/startup of production facilities
Assisted in construction and solving startup problems with new production
Managed 25 hourly production employees, safety, hiring, scheduling, time and attendance (Left
on my own for a better opportunity)
7/2007 8/2008 Resigned my position at Nucor Returned to Kentucky to resolve personal probl ems.
Part time, non career path related employment
Nucor Steel Decatur Flat Rolled Steel Mill
6/2006 7/2007
Hot Mill Metallurgist (Non Degreed)
Responsible for complaint investigation/resolution, disposition of hot mill product and quality
decisions involving produced coils. Assigned metallurgical and dimensional aspects for
production orders. Supervised the Mechanical Test Lab personnel, member of Safety Team.
Provided excellent customer Service
8/1994 6/2006 Gallatin Steel Company Flat Rolled Steel Mill
Process Manager Product Quality/Sales & Technical Service
Greenfield Plant construction /startup. Responsible for Coil Disposition, inspection and quality
control. I trained as an ISO/TS Auditor. Investigated and settled customer claims nationwide.
Operated the Mill as an Inspector and Coiler Operator during Mill startup. Provided Technical
Service and Pricing, Forecasting and Sales of Excess/Secondary coils and sheets. Assisted the
Inside Sales Personnel.
(Left for a seemingly better opportunity)
Newport Steel Company OCTG Producer
Previous
Various Positions Scheduling/Shipping/Inside Sales
EDUCATION BS Business Administration, Northern KY University, Highland Hts, KY
AAS Industrial/Metals Technology, Northern KY University, Highland Hts, KY
Creative Leadership Training, Center for Creative Leadership, Greensboro NC
Quality Experience includes QS 9000, TS 16949, ISO 14001
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