Event Manager
Resume:
Libby Dietrich
McLean, VA 22101
Cell: 202-***-****
*************@*****.***
EDUCATION
American University, Washington, D.C. May 2006
B.A. in Political Science
B.A. in CLEG (Communication, Legal, Economics, Government)
Study Abroad: University of Wollongong, NSW, Australia Spring 2005
Spring Grove Area High School, Spring Grove, P.A. May 2002
EXPERIENCE
Meetings and Events Manager. American String Teachers Association. Fairfax, V.A.
June 2007-current
- Coordinate and carry out all logistical, scheduling and administrative tasks related to one annual school group festival event, three biennial individual competition events and two professional development programs.
- Develop and market the programs to members and outside sources.
- Oversee events onsite at conference to maintain the highest standard of product and keep members satisfied.
- Act as a source of information for all correspondence between members, facilities, the association, board of directors and volunteer member chairpersons.
- Present material, train and manage association associates, leadership volunteers and members with varying skills to perform tasks.
- Use customer service and public relations skills to promote festival packages to school directors who have limited budgets and to market the programs to those who may be unaware.
- Arrange hotel accommodations for participating orchestra groups, adjudicators and clinicians.
- Create and negotiate menus and prices for participating orchestra groups.
- Collaborate with the Conference Director to manage room logistics and schedule the events appropriately.
- Consult Executive Director and Financial Director to create budgets for each program and manage budgets throughout the program’s fiscal year.
- Manage payment schedule, invoicing and processes payments.
- Work with outside vendors to get the equipment and services needed.
- Maintain assigned sections of the association’s website using eContent Manager.
Membership and Conference Coordinator. American String Teachers Association. Fairfax, V.A.
November 2006-June 2007
- Maintain, continuously, the IMIS database of all 11,500 members which includes the contact information, payment records and National Conference registration data.
- Balance members’ bills and payments and reconcile payments of membership dues using IMIS when renewal forms are submitted on a daily basis.
- Input members’ conference data to IMIS for the National Conference when members and non- members submit their registration.
- Provided in office assistance to the out of office Conference Director for the National Conference by managing conference signage, presenter AV requests, and presenter contracts.
- Manage the registration desk at the annual National Conference where all 1,000 participants register and check in.
- Guide members through their problems by answering the phones and email.
Certified Packer. Frito Lay plant. York, P.A. May 2004-November 2006
- Maintain constant flow of product at my assigned packaging line for 40 to 50 hours per week.
- Aid in clean up at the end of the shift and making sure that the plant is clean for the next shift.
- Educate new packers in the proper ergonomic techniques recommended and help them maintain a constant flow of product at their assigned packaging line.
- Provide assistance to the machine operators when their tasks are too large and give breaks to other packers when my package line is not running or when assigned the task at the start of the shift.
Intern. Susan G. Komen National Race for the Cure, Washington D.C. January 2006-June 2006
- Serve as a key staff person on Race Day, being responsible for the logistics of my section, the volunteers and participants.
- Maintain databases that include important contact information for corporate sponsors, and participants for various office staff that include the Race Director, Race Assistant Director, Teams Coordinator and Registration Coordinator.
- Recruit and maintain contact with sponsors that raise nearly $3.3 million for international research grants and to support education, screening and treatment projects in the D.C. metropolitan area.
- Assist planning for the largest series of 5K run/fitness walks in the world that over 48,000 people register to participate in.
- Aid in event logistics by working to organize placement of staff, and volunteers.
- Interact closely with 1,067 team captains who provide half of all Komen National Race for the Cure® participants.
- Serve customers and ensure their satisfaction by answering phones and providing information in order to answer their questions as well as making cold calls to recruit and fix problems created in the internet based system, Kintera.
- Developed and used knowledge gained of the Kintera software which is a tool that enables organizations to quickly and easily reach more people, raise more money and run more efficiently.
- Establish and maintain the teams’ database as well as work with team captains who have issues with the Kintera site or activating their team.
Administrative Assistant. MA Program Department of Performing Arts at American University, Washington, D.C. August 2002-May 2006
- Assist director of arts management program and two full- time and five adjunct professors in department.
- Serve as a liaison for the Director to the students on organizing class trips, required reading, and collecting homework projects.
- Schedule, plan, and proctor the Comprehensive Exams for 20 students each semester and organize and distribute the final products to readers, final grades to the students, and process the University required paperwork.
- Organize and update an Excel database and files of new program applicants and current program members about 15 hours each week.
- Maintain a database on Excel for grades of 87 students and aid in course preparation.
ACTIVITIES
Raise Seeing Eye puppies for The Seeing Eye Current
Dance Marathon- Dancer Relations Coordinator- American University September- April 2002
SKILLS
Microsoft Word, Microsoft Works, Dreamweaver, PageMaker, Microsoft Excel, Safari, Internet Explorer, Google, Kintera, GroupWise, Microsoft Outlook, iMIS, eContent Manager
References provided upon request.
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