LACQUITA A ROBEY

**** ******* ****** *********, ** 37209 • Cellular: 615-***-****

OBJECTIVE

To join a progressive organization in a responsible and challenging position where proven experience and utilization of effective leadership and team building skills will contribute to company production.

PROFESSIONAL PROFILE

Multi-skilled, versatile professional with prove customer service achievements in high volume environments. Effective oral, written and communication skills.

Computer Skills:

• MS Word, Office, Excel, PowerPoint, standard and specialized software applications, Internet navigation and electronic mail, Typing WPM 25+

VOLUNTEER EXPERIENCE

Toya & Tots childcare home- Nashville, TN 01/10-08/10

Child Care provider- Work with children from ages 6 weeks to 7. Teach all children curriculums such as read write; know their colors, body parts etc. Receive payments and issued receipts to and from parents. Played learning games with the children indoor and out. As well as changing diapers and potty training toddlers, I also prepared food for all children to eat; making sure the daycare was clean and safe for the staff and children.

PROFESSIONAL EXPERIENCE

BODY CENTRAL.-Nashville, TN 05/08-3/10

ASSISTANT MANAGER- Responsible for running a retail store and supervising all associates working under myself. Responsible for providing and showing great customer service to the customers as needed input data into the computer when a problem arose at the register, also to handle all monies upon opening and closing. Receive and store merchandise out on the sales floor (merchandising) for customers viewing and purchasing. Prevent loss prevention and assist in training new associates with a register showing them how to key in each item and sales skills.

03/08-05/08

CASHIER- responsible for providing great customer service, removing censors from clothing, hand keying the skew numbers into the computer from the clothing, also folding bagging and receiving the monies from the customers and providing correct change back to the customers.

GRIFFIN TECHNOLOGY.-Nashville, TN 11/07-01/08

PACKAGE HANDLER- Receive a printout of what iPod accessories were needed to be packaged and the amount. Retrieved all parts boxed and labeled for shipping in a timely manner. Performed inventory on merchandise in a warehouse setting and maintained a clean and safe working area.

DOWLEN TRUCKING –Nashville, TN 02/02-05/05

SECRETARY- Responsible for answering phones and making outgoing phone calls, schedule trucking routes for truckers to load and unload trailers, greeting customers and providing excellent customer. Required some data entry into the computer through excel, Microsoft word. Included some filing and being able to multi-task and handle multiple deadlines and assignments while having good organizational and good interpersonal communication skills.

INTERNSHIP. Nashville, TN 09/11-12/11

Board of Probation and Parole- Responsible for seeing offenders out on probation or parole, making sure they are following all guidelines set for them as they entered as a parolee or probationer. Making sure offender pays dues on time, find and keep a job, are not substance abusers, report all new changes from address, job, or travel. Also making sure offenders report when they are supposed to, and stay out of trouble with the law or any trouble. Responsible for entering data into Etomis correctly as far as what the offender said, brought into the office, or just reported. Filling papers and files into correct filling cabinets and folders. Filling out correct paper work when needed for offender, law enforcement, or supervisor.

EDUCATION & RELATED TRAINING

TENNESSEE STATE UNIVERSITY – Nashville, TN 2004 – Present

Criminal Justice GPA 2.5 / 4.0

MCGAVOCK HIGH SCHOOL – Nashville, TN 2001 – 2005

High school Diploma GPA 3.0 / 4.0