MARY ELLEN KLINKE

*** ********* ****

ARDMORE, PA 19003

Home - 610-***-****

Cell – 484-***-****

ysd6sq@r.postjobfree.com

Strong background providing a broad range of administrative support on contracts with the Federal Government and in the Financial and Insurance industries. Outstanding communication, organization and project management skills.

PROFESSIONAL EXPERIENCE

INFORMATION VENTURES, INC., Philadelphia, Pennsylvania – 8-24-04 to 10-1-10

Provided a broad range of communication and information management services in the biomedical and health-related fields to government clients.

Office Manager

• Managed client accounts and prepared detailed and extensive spreadsheets in Excel for payroll and billing.

• Coordinated all off-site employee communication regarding work schedules, pay, and phone and cable installations.

• Entered employee time sheet information into QuickBooks Pro

• Arranged staff travel and lodging.

• Negotiated contracts for all office machines and repairs.

• Maintained office supplies and reordered when needed.

• Kept current an inventory of equipment in the possession of off-site employees.

• Prepared monthly petty cash and postage reports (ordered postage from Pitney Bowes).

• Completed all aspects of meeting planning:

o Researched availability of meeting venues and hotels;

o Reviewed contracts;

o Reserved meeting and sleeping rooms;

o Corresponded with meeting participants;

o Prepared all meeting collateral material;

o Arranged for and coordinated catering; and

o Reconciled hotel bills and participant expense reports.

• Provided meeting and conference exhibit support:

o Coordinated with client and exhibit staff to define exhibiting needs;

o Reviewed conference exhibitor packets and arranged for booth rental, furnishings, and exhibit services (electricity, internet, audiovisual equipment, housekeeping);

o Prepared all paperwork for conference services and arranged payment;

o Interacted with exhibit management and storage subcontractor to schedule exhibit shipment;

o Arranged for shipping of other conference materials; and

o Maintained schedule of exhibiting events which included information on exhibit materials needed, key dates, and costs.

LINCOLN FINANCIAL GROUP, Philadelphia, Pennsylvania – 4-22-02 to 8-20-04

Administrative Coordinator

Responsible for the daily operational management of all activities and functions for key leadership at the Corporate Headquarters. Reported directly to:

Vice President, Media Relations

Second Vice President, Corporate Planning & Development

Director of Strategic Communications

Corporate Contributions Manager

• Prepared agendas and coordinated monthly Executive Steering Committee meetings.

• Transcribed meeting minutes and distributed them to Committee members for approval.

• Regulated calendars, scheduled meetings and appointments, coordinated travel arrangements and appointments and prepared itineraries.

• Researched and gathered financial, statistical and other data from Bloomberg software, performed calculations, and compiled, summarized and formatted data.

• Produced daily media clip books and distributed to all Business Line Communicators.

• Updated and distributed monthly and year-to-date Media Analysis Reports.

• Processed all LFG Foundation grant requests and prepared for monthly Corporate Contribution Committee meeting.

• Processed all department invoices and ordered supplies for all departments.

• Answered, screened, and routed all incoming telephone calls; sorted, reviewed, and distributed mail, including highly confidential information; and composed and responded to correspondence, including electronic mail.

LEGALGARD INFORMATION SOLUTIONS, INC., Philadelphia, Pennsylvania – 1996 to 11-01

Executive Assistant to CEO

• Maintained all records/files relating to every aspect of CEO’s responsibilities for the company and outside affiliations.

• Handled highly confidential information for the CEO.

• Created and maintained a marketing spreadsheet in Excel consisting of 900 CEO’s and Chief Claim Officers in the insurance industry thereby providing the company with a previously non-existent marketing tool for trade shows, seminars and promotional materials.

• Organized and attended trade shows to insure our booth would run smoothly and efficiently.

• Coordinated all aspects of meetings so that clients’ and board members’ needs were met.

• Managed, organized and distributed a full range of incoming executive correspondence.

• Processed all travel arrangements.

RELIANCE INSURANCE COMPANY, Philadelphia, Pennsylvania – 1990 to 1996

Executive Assistant to Senior Vice President/Chief Claim Officer

Provided confidential administrative support, including maintaining calendar, travel arrangements and reviewing and prioritizing all mail. Created and updated many claims-related reports.

Administrative Assistant to Vice President of Commercial Division

System Administrator for local area network. Provided administrative support to Vice President and his direct reports including formatting, typing and production of technical manuals.

KEYSTONE INSURANCE COMPANY, Philadelphia, Pennsylvania – 1984 to 1990

Executive Secretary to Vice President of Marketing

Provided administrative support to Vice President and supervised Secretary and Clerk/Typist.

Administrative Assistant to Manager of Marketing Administration

Provided administrative support to Manager and also helped in arranging off-site functions for customer relations.

SMITH BARNEY, HARRIS UPHAM & CO., Philadelphia, Pennsylvania – 1981 to 1984

Sales Assistant

Provided administrative support to four stockbrokers including typing, keeping daily logs of all purchases and sales, answering telephones and filing.

EDUCATION and TRAINING

University of Pennsylvania’s Wharton School of Business (5 courses)

Little Flower High School for Girls (Graduated with 1st honors)

Various insurance classes including CPCU and INS

Microsoft Word and Excel classes

Time Management and various administrative seminars

Presently a member of The Society of Government Meeting Professionals

TECHNICAL SKILLS

• Microsoft Office Suite

• QuickBooks Pro (Time Sheet Entering)

• Internet

References are available upon request.

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