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Experienced Data Entry Specialist

Location:
Peoria, AZ, 85381
Salary:
$14.00 Hr
Posted:
November 05, 2008

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Resume:

OBJECTIVE: To obtain a position in which to utilize my Data Entry skills.

HIGHLIGHTS OF QUALIFICATIONS

Manage paperwork efficiently and effectively; respects confidential information.

Strong ability to handle problems with tact and diplomacy.

Excellent communication and interpersonal skills; enjoy working with the public.

Sound knowledge of office computers, Quick books, Microsoft programs, Access, Excel, Lotus Notes, word processing, typing (60 wpm, accurate) and statistical data input; familiar with most office equipment including multi-line telephones, fax, calculators, copy machines, micro filming and encoding machines.

SUMMARY OF EXPERIENCE

CUSTOMER SERVICE/DATA ENTRY REP

In a high volume call center provided service to Merchants in all aspects of their accounts, including but not limited to: payment processing, payment issues, credit issues, disputes, charge backs, bank changes, address changes, setup of additional accounts, legal holds, supplies, product support and other customer related problems.

HOME WARRANTY

Assist Real Estate agents, Homeowners & Title companies with establishing new accounts and billing.

Reviewed and processed Home Inspection reports.

Reconciled invoices, processed payments and other AR/AP in Quick books and Microsoft programs.

Assist Customers/Schedule calls for repair service.

Approved purchases and scheduled installs.

Radio Dispatch

INSURANCE

Performed set up of all Health Insurance cases for various companies and individuals.

Performed a variety of accounting, data entry and clerical functions related to the maintenance of all cases.

Preparation and distribution of all medical administrative kits for mailing.

Performed setup and maintenance of Surety and Fidelity bonds, processed and approved credit evaluations and financials.

Performed and maintained all areas of existing Surety and Fidelity bonds.

MEDICAL

Experienced in Unit Secretary in Telemetry and Radiology scheduling.

Medical chart setup/breakdown, scheduled various exams, computer data entry, charted temperatures, blood pressure,

Respirations, patient diet, I&O’s, transported patients to various areas for test procedures.

Scheduled and coordinated patient appointments, transported patients to various areas of hospital for procedures.

Processed routine correspondence, bookkeeping, performed research, organized office and filing systems, maintained inventory and ordered supplies.

Recorded a variety of physician’s orders involving patient activities, diets, test and medications on a timely basis to various charts, (e.g., Nursing Care Plan, Therapeutic Documentation Care Plan).

EMPLOYMENT HISTORY

American Express Service Center 3/9/07-10/30/08

Position: Merchant Services Rep

Old Republic Surety, Phoenix, AZ 5/1/06-1/2/2007

Position: Assistant Underwriter

ServiceOne Home Warranties, Phoenix, AZ 10/30/95 to 3/3/06

Position: Customer Service/Sales administrator

Insurers Administrative Cooperation, Phoenix, AZ 11/93 to 10/29/95

Position: Underwriting Assistant

Civil Engineering/Administration, Hickam AFB, HI 3/92 to 3/93

Position: Administrative Assistant

Tripler Army Medical Center, Tripler AMC, HI 10/90 to 2/92

Position: Unit Secretary/Telemetry



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