Kamara Wright

*** ***** **** *****

Williamston, South Carolina 29697

864-***-****

864-***-****

ys8dm7@r.postjobfree.com

Objective: To obtain a position that will enable me to utilize my many customer service skills, such as my call center, administrative, or hospitality experience.

Employment:

Homewood Suites Greenville, SC

Housekeeping Manager 2/2009- 8/2009

Direct supervision over housekeeping department to ensure clean, orderly, and attractive conditions of hotel suites

Establish standards and procedures for work of housekeeping staff, and plan work schedules to ensure adequate service.

Inspect and evaluate physical condition of hotel suite, and submit to management recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space.

Periodically order inventory of supplies and equipment.

Read trade journals to keep informed of new and improved cleaning methods, products, supplies, and equipment.

Organize and direct departmental training programs, resolve personnel problems, hires new employees, and evaluates employees performance and working relationship.

Maintains records and prepare periodic activity and personnel reports for review by management.

Coordinates activities with those of other departments. May select and purchase new furnishings.

May evaluate records to forecast department personnel requirements, and to prepare budget. May perform cleaning duties in cases of emergency or staff shortage.

Homewood Suites Greenville, SC

Front Desk Clerk 6/2008- 2/2009

Responsible for checking guest in and out of hotel

Confirm/ Cancel reservations via telephone as required

Answer switchboard, transfer calls to guest accordingly

Close out daily monetary accounts as required at the end of shift

Responsible for keeping track of payroll, enter employee information into computer using excel spreadsheets

Carolina Auto Auction Anderson, SC

Office Assistant 2/2008- 7/2008

Filing vehicle titles alphabetically

Distribute title to purchasing auto dealers

Enter required information into computer

Insure all paperwork is properly completed

LaQuinta Inn Anderson, SC

Housekeeper/Front Desk Clerk/ Night Auditor 5/2007-12/2007

Housekeeping- Vacuuming guest rooms, clean

bathrooms, change linen in rooms, restock hygiene products daily

Breakfast Bar Attendant- Responsible for stocking

breakfast food items, beverages, eating utensils and

plates. Ensuring breakfast area was cleaned, and restrooms were properly maintained.

Responsible for setting up banquet areas

Responsible for checking guest in and out of hotel

Confirmed and canceled reservations via telephone and face to face contact

Monitored switchboard/ answering customer inquiries

Closed out daily monetary accounts

Best Buy Anderson, SC

Operations Rep I 10/2006-1/2007

Responsible for accurately receipting customer purchase

Stock end cap shelves

Responsible contacting department to retrieve non-purchased merchandise

MAU Anderson, SC

General Laborer 10/2006-11/2006

Responsible for wiping down conveyor belts

Responsible for maintaining clean work area

Software: Microsoft Word, Excel, Power Point, Windows XP, Access

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