Jamie Marie Bruce
**** ******* ***** ***** *** G Indianapolis, IN 46227
Phone: 317-***-****, Email: *********@*******.***
Profile Highly motivated, results driven professional seeking growth opportunity in Human Resources.
• Excellent interpersonal and
communication skills
• Proficient Microsoft Office Applications (WORD, Excel, Access, PowerPoint, FrontPage, Publisher)
• Proven ability to operate
effectively in a customer
focused environment
• Strong organization and
planning skills
Education: Indiana University at Indianapolis, Kelley School of Business
Bachelor of Science (concentrations in Management, Human Resources Management and International Business.), June 2006
Professional Development:
Pinnacle Partners, Indianapolis, Indiana 04/2009-Present
Human Resources Coordinator (Temp placement at Comcast)
• Route requisitions for open positions.
• Post positions internally and externally.
• Proctor pre-employment testing.
• Submit background checks via third party administrator.
• Schedule Drug-Screens.
• Assist with New Hire Orientation.
• Schedule Interviews for Hiring Managers.
• Conduct Phone Interviews.
• Prepare and send offer letters.
• Prepare and send interview follow-up letters.
• Maintain employee files.
• Order catered lunch for meetings.
• Make badges for new hires.
• Assist with Special Projects.
Old Navy, Plainfield, Indiana
Sales Associate (part-time weekends) 10/2007-Present
• Inform all customers about benefits of Old Navy brand credit card.
• Fold and re-hang merchandise for sales floor.
• Aid customers by answering questions and personal shopping.
SMC Corporation of America, Indianapolis, Indiana
Customer Service Representative 01/09-03/09
• Processed Customer Claims.
• Special Projects for Customer Service Manager.
Human Resources Assistant 11/06-01/09
• Assisted employees with general Human Resources inquiries.
• Ensured that all COBRA notifications are processed accurately and timely.
• Handled pre-employment verifications, and submit driver’s license verifications, and criminal background checks to third party vendor.
• Responded to written employment verification inquiries.
Jamie Bruce – Page 2
• Handled all monthly new hire reporting to government agencies.
• Ensured that all unemployment claims are completed accurately and timely.
• Coordinated with vendors (Sam’s Club, Chase Bank, Forum Credit Union, and Costco) to offer supplemental benefits to employees with no cost to company.
• Assisted with various Human Resources projects (auditing, research, etc.).
• Coordinated office supply orders for the Human Resources Department.
• Prepared and maintained OSHA logs.
• Prepared New Hire Orientation packets (handbooks, new hire paperwork, etc.)
• Issued security badges for new hires and replacements when needed.
• Ensured that all filing is completed accurately and efficiently.
Federal Express, Indianapolis, Indiana
Ramp Agent 05/05 – 11/06
• Ensured that all appropriate documentation was completed according to F.A.A. regulations.
• Ensured that all packages on assigned flights are on time by setting up the load configuration and ensuring that all containers are pulled to the aircraft on time.
• Assigned employees to various tasks as needed to ensure on time flight departure.
• Assisted employees in completing their jobs safely and efficiently.
Checker / Sorter 08/03 – 05/05
• Ensured that all of the packages that are sent through the station make it through on time by checking, scanning, and loading them into containers for aircraft delivery.
• Assisted managers with the training and familiarizing of new employees.
• Worked with other team members to ensure that work is done safely.
Team Leader 04/03 – 08/03
• Worked with and led a team of 10 to 14 people to unload and load aircraft.
• Maintained a 90% monthly rate of on-time completion for the unloading of aircraft while in this position.
• Organized and assigned duties of the team members and communicated expectations to each of them.
Checker / Sorter 06/01 – 04/03
• Ensured that all packages that came through the station, made it through by sorting them so that they could be processed further in the system.
• Transported carts with packages to other areas for further processing.
College Preparatory Initiatives, IUPUI, Indianapolis, Indiana
Mentor 09/00 – 05/03
• Worked with young adults and aided them in developing goals and showed them how to fulfill them with education.
• Communicated information about 21st Century Scholars and Upward Bound programs; and encouraged them to sign up.
References available upon request.