Manager Training
Resume:
MARYLEE C. JENSEN
Tarpon Springs, Florida 34688-7215
**********@********.**.***
Professional Background Summary
Recognized professional administrator with solid leadership and team building experiences
o Effectively displays strong customer service skills resulting in high metric results
o Solid experience in complex strategic procurement projects, contract negotiations, execution, oversight of compliance to internal/external policies and procedures, metrics, financial targets and legal regulations
o Critical program accountabilities including but not limited to budget/cost preparation and review, status/roster changes, implementation, maintenance of databases and periodic review and adjustments of process and procedures required; including monthly reports, validation and submission of expense authorizations and reports, letters of intent, high risk travel documentation, passports/visa submission
o Works comfortably and positively in both independent and team projects to meet deadlines and achieve results
o Government Security Clearance Current; Secret
Strong communication skill sets both written and verbal
o Comfortably and openly communicates among all levels within an organizational hierarchy and all levels and positions of external contact points
o Strong adherence to time management and organizational skills, detail oriented with firm focus on mission/goal success
o Brevity with clarity
Advanced level in multiple office automation, software and functions
o Experienced in producing complex formatting projects, tables, graphics and charts
o Diligent in editing, reformatting, mail merge and updating existing documentation, with typing skills at 50 plus words per minute
o Able to review data, analyze for accuracy and consolidate results into a management report with comments and clarifications as required
o Transmits and receives messages, maintains computer statistical employee/student rosters, tracking completed course and no show criteria creating updated reports from retrieved and analyzed data as required.
Experienced in training associates and adult volunteers
o 5 years of training experience with Boy Scouts of America leading the District Training program for adult leaders, recruiting and training team members, gathering training materials, venues, organizing and teaching the train the trainer program
Including all aspects of registration and archiving training records
o 19 years of experience in handling new employee on boarding processes, including new hire welcome kits, training and documentation retention and registration information and medical records with a high degree of integrity and confidentiality
o 3 years experience in managing, conducting and implementing training programs for newly engaged service contracts for employees, including registration of the program
Experienced in large and small function/event planning and execution
o Cost/ Budget formulation, contract negotiations, event and sub group session planning
o Event oversight, problem-solving and contingency planning
o Oversees that all meeting materials are prepared and distributed as well as awards, speaker honors
o Coordinate all lodging, meals and break requirements, follow up process to ensure meeting effectiveness and value
WORK HISTORY:
Science Applications International Corporation (SAIC), Tampa, FL
Government Contractor with the Joint Special Operations University
Office Manager/Team Travel Administrator 2010 to present
• Provides support of all full and part time contractor travel including Letters of Instruction, Letters of Authorization, Expense Authorizations and Reports and International Travel request forms, maintaining digital and hard copy files; monitors letter of instruction process, working with department heads and local contracting officer for approval and processing, also familiar with the SPOT program
• Monitors and validates training for required all travel, supports Corporate Human Resources with on boarding at the local site, as well as hands on training on all travel functions as required
• Provided administrative support to the Commandant and Staff of Joint Special Operations Forces Senior Enlisted Academy (JSOFSEA) adhering to the formal mission statement of JSOFSEA and the Joint Special Operations University (JSOU); currently support the Comptroller and Budget office
• Responsible for recurring and non-recurring reports, administrative correspondence, enlisted reviews and finalizes and proofreading of memorandums, as well as letters of request, awards, diplomas and certificates, certified with the Defense Travel System, Manager’s Internal Control Program, and RMD Training
• Manages hard copy and digital files for the JSOFSEA academic program including, but not limited to, branch required documentation, graduation credentials and award certificates
• Works with JSOU personnel to validate class rosters and ensure graduation documentation, awards, programs and incidentals are complete, collecting demographics to maintain student database information. Assists other departments with Letters of Intent for international travel, securing flight arrangements, formalizing Expense Authorizations and reviewing and submitting Expense Reports; both domestic and international
• Developed Standard Operating Procedures (SOP’s) utilizing JSOU Operating Instructions to enhance communication flow, personnel responsibilities and functionality
• Assists other departments as requested, manages department supply orders; works with comptrollers office on financial plans, assisting in FinPlan meetings, submission of FY13 and FY14 budgetary requirements to USSOCOM, assists with other budget issues as required, as well as support the Manager of Logistics/VCO/COR as requested
• Ensures that the internal Operations and Personnel scheduler, personnel rosters and emergency contact lists are current and circulated
Catalent Pharma Solutions
(formerly Cardinal Health, PTS, LLC), St. Petersburg, FL
Manager, Strategic Sourcing 2003 to 2007
• Responsible for all aspects of indirect, capital equipment and services procurement of the St. Petersburg, Florida facility, supporting all programs and activities of the organization
• Responsible for $50MM annually spend, consistently achieved year over year savings for procurement and maintenance of all equipment, developing complex data analysis to provide senior leadership with recommendations
• Developed and taught a training program on the utilization of strategic procurement added to the new hire orientation program at the local site
• Member of the Supplier Diversity Council promoting the inclusion of minority business in procurement, including the development and tracking of global, regional and local training programs
• Chairperson for the employee celebration team of 15 associates planning events for over 900 people as well as lunches, awards programs, and morale events, including travel arrangements when required, developed registration template for all events and served as registrar for the group
• Key contact point in all client/ supplier communications; supervised outsourced personnel on site in the mailroom copy center as well as our in-house cafe
• Executed supplier contracts and managed/ monitored contracts, files and supporting database
• Member of the PTS Global Procurement Team with responsibility to interact with all global locations worldwide, interpreting and collecting data on a global level, 24/7 on-call availability,
• Developed PowerPoint presentations and Excel spreadsheets to communicate results and provide interpretation of data anomalies with charts, graphics and tables
• Responsible for engaging key stake holders to drive compliance on a local and global level with a training program
• Category Manager representing PTS in the procurement and maintenance of all equipment material handling, maintenance repair and operations (MRO), promotional items, and office furniture and providing management with detailed spreadsheets and charts of activities and trends.
• Member of the One Cardinal Health Global Packaging Council
• Personally traveled to supplier site locations to ensure contract compliance and identify relationship strengths or deterioration using the corporate travel site to book air, hotel and car rental arrangements
Catalent Pharma Solutions
(formerly Cardinal Health, PTS, LLC), St. Petersburg, FL
Executive Assistant 1998 to 2003
• Supported the Vice President of Operations, his direct reports, the Directors’ of Engineering, Technical Services, Sales and Operational Planning, four shift managers and 16 departmental supervisors
• Responsible for all departmental reporting documentation requiring the use of complex office automation hardware peripherals and various training and office software, tools, and techniques to support the organization's data and record controls for manufacturing yields, maintained calendars, staff meetings, employee quarterly presentations and vacation logs
• Maintained all travel files, including documentation for foreign travel including passports and required visa information; managed all travel and meetings i.e. prepared and coordinated travel arrangements, orders, lodging, rental, food, following company travel and expense policies and directives; including validation and submitting of expenses reports, handing registrar duties for all onsite and internal meetings as required
• Responsible for the organization and support of our yearly Global Operations meeting which included associates from Germany, France, Italy, Switzerland, United Kingdom, Japan, Brazil, Argentina and Australia, making all necessary travel, lodging, meeting and dining arrangements
• Screened calls, sorted mail, and general office management which required a high degree of confidentiality and diplomacy
• Charts, graphs, spreadsheets and reports were developed to provide effective and efficient use of assets and internal control of budgets
• Analyzed and interpreted production and demographic data collected and made recommendations to senior leadership including productivity changes
• Maintained customer files, downtime logs, and daily production logs producing various reports for quarterly meetings
• Available 24 hours a day, seven days a week in order to support the local manufacturing site as well as our various global locales
Keller Financial Services, Inc., Clearwater, FL
Executive Assistant/New Hire Training 1997 to 1998
• Assisted the Vice-President of Finance and Chief Financial Officer in the daily operations of a 17 person accounting department
• Instructed new employees on workplace safety, benefits, handling all on-boarding processes as well as training all staff
• Responsible for the filing of 10-Q’s and financial statements for ten separate companies, assisted with year-end financial statements as well as SEC quarterly and year-end filings, federal and state tax filings and extension requests
• Maintained individual company tax files for the various states in which business was conducted, i.e., income, franchise, annual reports and intangible tax schedules
• Maintained shareholder filings, general correspondence pertaining to lease agreements, auditors and banking information. Updated various spreadsheets and maintenance of tax and registration files as well as various accounting functions
Increte Systems, Odessa, FL
Executive Assistant to Owner and President/Office Manager 1995 to 1996
• Assisted the Owner and President in the daily operations of the company. Responsible for daily bank deposit, distributor contracts, both national and international, all corporate travel including air, hotel, and car rentals for management, as well as trade show organization. Assisted the accounting department with accounts receivables and daily/monthly sales commission reports
• Supervised three front desk and mailroom employees, handling all new hire training
• Responsible for the international sales department general correspondence and export papers, organizing workflow and proper follow-up by responsible departments
• Organized monthly training seminars for distributor base. Delegated work to the proper departments and follow-up acting as registrar for all meetings and seminars
• Responsible for the purchase of all supplies used within the business
The Detroit Lions, Inc., Allen Park, MI
Executive Assistant 1976 to 1995
• Provided support for the Vice President of Player Personnel, Vice President of Football Administration and Player Programs, and the Director of Pro Personnel
• Trained new employees on all aspects of the organization, maintained all training documentation, retention and registration information and medical records with a high degree of integrity and confidentiality
• Responsible for all follow-up correspondence, arranged travel and personal itineraries, maintained player cross-file systems, depth charts and tracking of all roster activity
• Processed all material from the National Football League, i.e., player trades, waivers, injury verifications. Responsible for entry of all college scouting reports, agent information, work-out data, film break down for the coaching staff, pro scouting grades and short list data
• Organized and managed the yearly move to training camp and back
• Responsible for the purchase of all office supplies, furniture, custodial supplies and service related work for the front office area. This also entailed negotiations with local hotels for off site meetings and player functions acting as point of contact and handing all registration duties as required
• Responsible for the preparation of the draft room, notes and player profiles and the necessary arrangements for draft day activities
• Maintained medical files, general departmental supplies, scouting and test forms and other questionnaires used in the department. Assisted the trainers with daily input of injury and treatment records as well as annual physicals
• From 1976 until 1978, worked for the Executive Vice-President and Assistant General. Duties entailed developing player contracts, financial summary reports, and filing of all necessary reports with the National Football League. Handled all player travel for various camps and try-outs
EDUCATION:
Oakland Community College, West Bloomfield, MI
Oakland University, Rochester, MI
University of Phoenix, Tampa, Fl – Bachelor’s of Science, Business Management
SKILLS:
Advanced level in Microsoft Word, Excel and PowerPoint; Typing, 55 WPM
VOLUNTEER ACTIVITIES:
Boy Scouts of America on Council, District and Unit levels
• District Training Chair, Assistant Cub and Scoutmaster, Unit Commissioner, Scoutmaster Training Team Member, Train the Trainer Program Facilitator for the District
• District Award of Merit recipient and Cub Wood badge Training Program
Optimist International
• Michigan District – Honor Club President for two terms, District Secretary-Treasurer, District Convention and Meeting Chair, District Honor and Distinguished Club Chair, Board of Directors, Youth Appreciation Chair (three years), Speakers Chair (three years)
o District Convention and Meeting Chair
Planned and coordinated four regional meetings and one annual meeting for over 500 attendees. Coordinated lodging for all attendees, handled all registrations and payments, worked within budget limits provided, assisted national dignitaries in all aspects of their visit, ordered all awards, certificates and previewed for accuracy
• North Florida District – Charter member of the East Lake Optimist, Board of Directors
Junior Achievement
• Mentoring program for Success Skills with High School Seniors (Largo High School) for two years
o Program covered critical thinking and communication and leadership skill building
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