Quality Assurance Project Manager

Lois E. Gaines

***** ****** **** *****

Mesquite, Texas

Professional Objective:

Eager, dedicated Senior QA Analyst with 8+ years of experience solid in Quality Assurance Concepts seeking opportunity to become a part of a growing company.

Skill Summary:

Window 7, Window XP, Quality Center tool, Test Director, SQL, AS400 System

Oracle, Win Runner, Load Runner, Web defect, CICS, QMF, File-Aid, Java, TSO

ISPF,Endeavor, GISMO, Pervasive DB, BRIAN Application

Employment History:

GameStop Inc - Senior QA Analyst 2/2008 - 5/2011

Enforce quality assurance measures and testing standards for new applications, products,

Enforce quality assurance testing standards to enhancements to existing applications throughout their development/product lifecycles.

Setup projects in Test director

Create test scenarios per requirements specification to outlines the test cases to be executed

Develop and write manual functional test cases; per requirements specification which outlines test steps that should be performed with the expected result for each step.

Develop and write GUI test cases per requirements specification and technical documents.

Used pervasive data base to create and setup test data

Executed functional test cases

Used Pervasive to run SQL select statements when executed a large amount of input data to identify the data is the same.

Used pervasive data base to run SQL select statements for backend testing

Used spreadsheet to upload data

Validated report data layout and all reports printed

Used Gismo application to validate all GUI screens

Create and write test cases for tracing defects and fixes in product development software application information system.

Used Test director to report and track defects found in the defect tracking database.

Used test director to assign bugs to developer

Used Test director to follow up on defects resolutions and their respective re-testing

Work close with the developers to recreate the defects, resulting in extremely quick closure to defects.

Regressing test the application after all bugs and issues resolved to assure application is function as designed.

Communicate test process, test results and other relevant information to project Manager/ and or project Lead

Updated QA documents

Created weekly status report

Created and reported QA test metrics

Execute a stress test with one or more QA analyst

Execute a smoke test of the application

Execute a end to end test of the core applications

Support and oversee (UAT) User Acceptance Testing, created acceptance

Criteria and executed their scenarios to their complete satisfaction.

Create test summary report and obtain test sign-off

First American Tax Services - Senior QA Analyst 12/2002 - 7/2007

Support the efficient and economic attainment of quality software by writing test cases and validate the quality standard and test procedures for program design and product.

Used Quality Assurance Methodologies through out the test cycle

Performed Test cycle I & II

Verify testing environments set up

Performed end to end software testing for large scale projects.

Compare actual results to expected result

Co-ordinate user acceptance testing.

Used Quality Center tool to track all defects

Created and implemented quality test scripts, test plans, mapping and tracked defects using testing methodology. Deliver Test cases.

Produce Test Problem Reports and Tracking/Test Summary Report. Found 90% of the total defects before the last cycle of the test.

Transamerica Tax Services - Senior QA Analyst II 12/1997 - 12/2002

Review Test Plans, Create Test Cases, Test and verify functionality

Review User Acceptance Test Cases/Reviewed PPR database to improve the testing process.

Assist the Programmers and Business units in developing application and verify that applications and programs have been tested.

Excelis Information Services- Change Management Analyst 1/1995-12/1997

ENDEAVOR was used to automate, control and monitor the application’s development process.

Capture all changed made to system components (elements) and identify the person responsible and reason for the changes/Prevent conflicting changes to the same system component. View or retrieve prior levels.

Report on element definition, content, and change history.

Apply the same procedures (including automating complies, impact analyses and standards checking functions) to any component type, dramatically simplifying the process.

EDUCATION:

Jackson State University; Jackson, Mississippi

Bachelor of Science Computer Science

Hinds Junior College; Raymond, Mississippi

Information System

Certificate in recognition of completing Defining & Managing Requirements with Use Cases

Certificate in recognition of completing Systematic Software Testing

Certificate in recognition of completing Master Test Design

Certificate in recognition of completing Turnover Programmer Work List

Certificate in recognition of completing How to Break Software Security

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