Project Manager Insurance

SUNITHA *********@*****.***

SUMMARY SKILLS

• Over 5 years of experience in Development and Quality Assurance Testing of application systems using Relational Databases in Client/Server and Web environment.

• Experience of the full Software Development Life Cycle (SDLC) and Methodologies & Validations to ensure the Quality Assurance Control.

• Expertise’s in Analyzing Business Requirements, Specifications, develop Test Plans, Test Cases,

Test Scripts and execute them.

• Extensive experience in Unit, Functional, Integration, Regression, User Acceptance, System, Load & Stress Testing and White Box & Black Box Testing.

• A year of experience working with Automation Tools like QTP 10 and 11.

• Good Expertise in VB Scripting and Automation Infrastructure Development.

• Experience in Integrated Development Environments (IDE) like Eclipse 3.x, RAD6.0.

• Experience in Core Java, J2SE and J2EE technologies such as Servlets, JSP, JDBC, Struts, JavaScript, XML /XSLT and HTML, SDK1.4.0.

• Extensive work experience in Designing Test plans, defining Test cases, generating and maintaining test scripts, analyzing bugs, interacting with other team members to debug the errors.

• Expert in using Test Director, Bugtracker and Clear Quest for defect reporting and tracking.

• Strong testing and development skills in VB, Oracle 9i, Java, HTML, XML and JavaScript Experience in Estimation of Test Effort and coordinate Test Schedule with overall Project Schedule. Ability to interact with developers and product analysts regarding Testing Status and Defect & Change Tracking using Test Director and Clear Quest.

• Strong Problem Analysis & Resolution skills and ability to work in Multi-Platform Environments like Windows & UNIX.

• Well Versed with Automated/Manual/WEB Testing, Unit Testing, Regression Testing, System

• Testing and Black Box Testing.

• Extensively used SQL queries to interact with Oracle, MS SQL and DB2.

• Good communication and interpersonal skills.

SKILL SET

IBM Rational : Clear Quest, Clear Case, Test Manager

HP Mercury : Quality Center, QTP, Win Runner, Test Director

Web Technologies : HTML, JavaScript, XML, XSL, JSP, VBScript.

Languages : Java, J2EE, C, C++.

Database : Oracle 10g, SQL, DB2.

Version Control : CVS, PVCS.

Bug Tracking Tools : Clear Quest.

Application Servers : Web sphere 5.1, Web Logic5.1.

IDE : RAD 6.0, Eclipse 3.x

Operating Systems : Windows NT 4.0, Windows 2000/XP and UNIX

PROJECT PROFILE:

The MIT Group July’10 – Till Date

Oklahoma city, OK

Software Quality Analyst

Project: Associate Wholesale Grocers Order Entry Application

Description: AWG Order Entry Application is a Handheld application utilized in their grocery/retail industry on windows CE Platform (Electronic Scanning Device) and to also modernize communications technology used by their stores to streamline ordering and their replenishment processes. AWG Orders; Label requests; SRP Maintenance; Backroom Inventory; ORCA; Free Format and Validation are some of the AWG Order Entry Applications. This application is mainly targeted for the AWG stores for ordering process. AWG Order Entry Application is developed in Windows Mobile using Microsoft .Net Compact framework.

Project: Associate Wholesale Grocers Store Shelf Audit Application

Description: Store Shelf Price Audit enables store personnel to access the price look up and price change functions inherent in the point of sale application from a Windows CE Platform (Electronic Scanning Device). Thus, the auditor can manage all Item Collection; Price Collection; Price verification and New Store Quick Collect functions from the selling floor or aisle. Store Shelf Audit is one of a suite of applications that facilitate automation of several in-store price management functions with the use of a Windows CE mobile device.

Responsibilities:

• Gathered business requirements, and wrote Functional and User documents.

• Translated Business requirements to functional and technical language with the help of Use cases and flowcharts for developers.

• Involved in preparing a simple and detailed User manual for the application, for an intended user.

• Coordinated project scheduling with the software project manager.

• Supported the Project Manager in balancing project goals and business needs.

• Participated regularly in Walkthroughs and Review meetings with Project Manager and Development team.

• Implemented the Application load process on the Windows CE Handheld mobile device.

• Clear Case is used for version control.

• Wrote detailed Test cases, Test plans and tested the final application for usability testing to verify whether all user requirements were catered to by the application.

• Facilitated User Acceptance Testing (UAT) for the Application as a Business User.

• Involved in the implementation of test plans and test cases.

• Participated in the problem solving and other difficulties encountered during test executions. Involved in status meetings and regularly updated any bugs, problems and risks.

• Contributed in the development of test plans and test cases for the pilot stores in accordance with the business requirements.

• Designed the Test plans, Test scenarios and Test cases for integration, regression and User acceptance

testing (UAT) to improve overall quality of the Application.

• Bugs were tracked in Clear Quest.

• Review Software Testing plans, Report bugs and do the final testing before delivery. Research and Implement new Testing policies.

Environment: Microsoft .Net Compact framework, Oracle 10g, Clear Quest, Clear Case, CVS

Mercury Insurance Group Nov’08 – May‘10

Oklahoma city, OK

Developer

Project: Commercial Auto, Claims

Description Mercury Insurance provides comprehensive coverage options ranging from personal auto insurance to homeowners insurance to mechanical breakdown protection. Mercury is one of the fastest-growing auto insurers in the nation and the leading insurer in California. This project primarily involves providing auto insurance on the web, on a state by state implementation basis where a customer can get insurance. The role of my team was in ‘Quote/New Business’, which provides a customer with an insurance quote based on the information provided by him, and lets him purchase insurance online.

Responsibilities:

• Involved in software development life cycle (SDLC) Requirement gathering, Conceptual Design, Analysis, Detail Design, Development, System Testing and User Acceptance Testing

• Developed JSP pages using Struts tags and JSTL tags for the Presentation tier.

• Developed using the MVC architecture and employed the Struts Framework.

• Extensively used RAD while writing code & used ClearCase for Version control

• Designed and developed user interfaces using JSP, HTML and CSS, Tiles, JSTL.

• Performed unit testing using JUnit.

• Extensively used SQL Queries for accessing the Data Base

• Prepared required mappings in struts-config.xml file.

• Deployed the application on the WebSphere Application Server.

• Involved in enhancements to the existing functionality as per the requirement.

• Involved in documenting the application

Environment: JSP, Struts, XML, XSL, XSLT, WSDL, JUnit, Web Sphere Application Server 6.0, RAD6.0, Clear Case, Oracle9i, DB Visualizer.

American Farmers and Ranchers Insurance Company Nov’07 – Nov‘08

Oklahoma city, OK

Quality Tester

Project: Oklahoma Auto Insurance

Description: Oklahoma personal Auto Insurance application is a portal based application that facilitates several insurance based services at one place. Create Quote; Issue policy; Endorse policies and Report Claims are some of the services of Oklahoma personal Auto Insurance application. This is a BPM based application which is developed using Java Technology. This application is mainly targeted for the agents of the insurance business who write personal auto insurance for customers. Agents create quote, issue policy and endorse policies using web based screens called coaches developed in Java, J2EE authoring environment.

These screens interact with policy rating engine using web service connectors. Data between coaches and rating engine is exchanged as XML entity and parsed using XSLT/XPATH techniques.

Idaho Auto Insurance

Description: Idaho Auto Insurance application is portal based instrument that harness several insurance related services all in the same shared space. It assists Idaho insurance agents to create auto insurance quotes and issue insurance application to approved customers. Agent interacts with business process, which is developed using TeamWorks® Process Modeler, using coaches that are developed using Java. The application interacts with standalone rating engine called PolicyStar® using web service calls to rate new business quotes and store and retrieve processed applications. Idaho Auto Insurance application streamlines complex auto insurance business process by effectively integrating readily usable menu driven front-end with optimized backend rating engine.

Responsibilities:

• Was part of development team in design and coding screens to buy a quote, make payment using Java.

• Developed JSP pages using Struts tags and JSTL tags for the Presentation tier.

• Developed using the MVC architecture and employed the Struts Framework.

• Designed and developed user interfaces using JSP, HTML and CSS, Tiles, JSTL.

• Performed unit testing using JUnit.

• Developed Use Cases Diagrams, Sequence Diagrams, and Class Diagrams using IBM Rational Rose. Modeled business services and developed user interfaces called coaches using JSP, Struts.

• Analyze business and system requirements, mange development of specifications to create and execute detailed test plans, and verify bug fixes.

• Configure test environment and create strategy for product development and certification.

• Assure test data, schedule tests. Approve results documentation and tracking systems updates.

• Determined testing requirements developed and reviewed scripts for Positive and Negative test scenarios, conducted baseline testing, and generated reports. Tested Server and Web Portal.

• Analyzed application, system, and security errors. Escalated issues to developers and verified fixes.

• Actively participated in creating documentation for entire system for Business Users.

• Designed test plans and defined test cases for functional, regression and user acceptance

testing. Writing Test scripts and functions wherever necessary for various units of the

business modules.

• Conducted system functionality testing: developed and executed test cases, produced problem reports,

suggestions, system test logs, and test incidents reports.

• Used Ontime and Bug tracker for repository, reporting and tracking bugs, and providing updates on resolved bugs

Environment: QTP, RAD6, Web sphere application server 6, Clear Case, Java,J2EE, JSP, Lombardi TeamWorks® 5.5.6, Microsoft SQL 2000, ANT, Log4j, IBM Rational Rose, CVS, Test Director.

INUOMSOFT Ltd, Hyderabad, India. Jun’05 – Dec’06

SoftwareEngineer

Project: Sales Order System

Description: SOS (Sales Order System) is an intranet application which gives an interface to the sales

managers to book their sales online and it provides an subscribers information to the managers Providing online information about the products and generating subscriber reports and sales reports. The application was developed in Java and the backend was SQL Server 6.5.

Responsibilities:

• Involved in Software Development Life cycle starting from requirements gathering and performed OOA and OOD using UML.

• Involved in designing & documentation of flows & functional diagrams using Rational Rose.

• Developed entire Front-end part of the system, using JSP, Struts, Servlets, HTML, JavaScript.

• Involved in developing web-tier using JSPs and client-tier using HTML pages.

• Involved in Test Design, Test Plan, Test Development and Test Results for Web based application. Involved in the documentation of Test planning and prerequisites.

• Regression scripts were developed and executed after refining the interfaces.

• Test scripts were developed for System testing and carried in production environment. Performed GUI test for Data entry screens in the Application.

• Performed load test for the application.

• Performed Black Box testing to check the functionality and user requirements.

Environment: Manual Testing, Apache Web server, Java, Oracle 8i and Windows NT.

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