Customer Service Manager

Timothy Reagin

**** **** **** *******

Richmond Hill, GA 31324

Home 912-***-****

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SUMMARY

Spanish/English Foreman with 10+ years experience with a strong work ethic and proven ability to work in teams. Construction Foreman with highly developed project management skills and a drive for success. Operations Manager Landscape Install and Irrigation new service Install, with as-build drawing and/or Blue Print to scale plans take-offs, estimates, installation, service and repair to exact specs in Landscape sales, marketing, contracting and closing client relations. Good at establishing goals and setting priorities in Landscape Management. Successful in a fast-paced environment controlling Landscape jobs. Direct labor crew training for landscape installations. Customer service experience for warranty work along with Irrigation repair. Technical field training for managers and crew training for landscaping and irrigation systems. Experience with sprinkler system testing and repair in Toro, Rainbird, and Hunter Products. Familiarity with CAD software such as clip landscape software and routing procedures Excellent plan comprehension in Blueprint reading and interpretation for all Landscape and Irrigation Construction. Computer proficient in all areas of office managing to include Microsoft Word, Office Pro, Peachtree Accounting, Excel, Quicken Pro and software development CAD enabling Landscape programs. Project management skills proven ability to manage and schedule large crews while supervising 10+ years in commercial and residential jobs.

PROFESSIONAL PROFILE

Reagin Landscape, 2011 Richmond Hill, Georgia

Landscape Manager, Feb. 2003 - Present

Reviewed project drawings to perform installation activities according to specifications for Landscape and Irrigation Installations. Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies for landscaping. Provided outstanding customer service for our commercial and residential landscape jobs. Accurately read, understood, and carried out written instructions with customer involvement in job related procedures Actively suggested operational improvements to enhance quality, improve production times and reduce cost in our landscape clients. Maintained positive relationships with all customers in landscape and maintenance programs. Responsible for promoting safe and clean working environment for all our crews. Managed Landscape Crews for day to day field operations in all aspects of Landscape Operations. Sprinkler System new install, service and repair for all major Brands such as Toro, Rainbird and Hunter products.

Georgia Green Landscape Management, Conyers, Georgia

General Manager-Self Employed, Apr. 1989 - Feb. 2003

Was a Full Landscape Construction Company in Georgia. Provide performance in Business Management, program planning in Turf, Instructing, working in the field of Landscape Contracting, Irrigation installation, service and repair and lawn maintenance service.

Business Management, program planning in Turf, Instructing, working in the field of Landscape Contracting, Irrigation installation, service and repair and lawn maintenance service.

EDUCATION AND TRAINING

Lithonia High School, Lithonia, Georgia 30058

H.S. Diploma, Business Management, Jul. 1984

GPA: 950. Tech School with UGA for the Department Of Agriculture in a IPM program for cat. 24 Pest Management

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