Senior-Level Mgmt./Healthcare/Consulting

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SENIOR-LEVEL MANAGEMENT * CONSULTANT * HEALTHCARE

Blending Managerial and Hands-On Success in Tissue Recovery,

Organ Transplant and Bio-Tech Research

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AREAS OF STRENGTH & EXPERTISE

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* Clinical Protocols

* Laboratory Research

* Relationship Building

* Technical Training

* Client Needs Analysis

* Project Management

* Employee Relations

* Productivity Improvement

* Tissue/Organ Recovery

* Tissue/Organ Transplant

* Budgeting & Expense Reports

* Staff Training & Development

* Strategic Business Planning

* Policy/Procedure Development

* Client Maintenance/Retention

* New Market Identification

* Office Management

* Subsidiary Management

* Staff Supervision

* Quality Control

* Program Development

* Program Implementation

* Recruiting/Staffing

* Performance Evaluations

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PROFESSIONAL EXPERIENCE

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NORTHERN CALIFORNIA TRANSPLANT BANK

Oakland, California

2008 to Present

Subsidiary of Tissue Banks International (TBI). Non-profit

tissue recovery agency serving approximately 11 million

people; operations supported by approximately 50

administrative, donor development, technical, and

logistical/call center staff. Organization recovers on

approximately 1000 donors annually including both ocular and

tissue donors; currently recovers corneas, bone, skin, heart

valves, veins, thoracic vessels, and spines for transplant.

Technical Program Manager

Brought in to develop and improve overall recovery program

with ultimate focus on optimizing donations; ensure

performance of 30 direct reports including 20 in Oakland

office and 10 in Redding office (satellite location).

Scope of responsibilities include quality assurance and

compliance (continuous training, staff competency,

procedures, records, documentation, audits, equipment and

coordination with FDA, AATB and EBAA), technical operations

(daily recovery operations, donor coordination, trend

analysis, staff hiring, training, scheduling and evaluation,

and records review), donor development (goals and

performance objectives), and administrative functions

(payroll, expense reports, budgeting, executive support, and

corporate collaboration).

* Grew revenue 5% through development of pay for performance

program (facilitating increase in skin yields 20% and

reimbursements 30%); system rewards staff for meeting

tissue yields, quality and documentation quality goals.

* Improved adherence to standards and regulations as well as

decreased time required to follow case completion by

sourcing and compiling disposable instruments used during

recoveries for approximately $20 per standard case.

* Decreased volume of lost donors and donation opportunities

by streamlining process and improving overall recovery

operations.

* Lowered recovery case time 1-1.5 hours through development

of pre-packing system for supplies needed in recoveries.

* Increased release of tissues (generating revenue) by

enabling timely correction of charts through development of

system rapidly reviewing donor records; introduced system

previously non-existent, causing holdup of pending

corrections 2 years out.

* Collaborate effectively with donor families, hospitals,

funeral homes, coroner and medical examiner office; primary

clientele includes RTI, Osiris, LifeCell, LifeNet Health,

Cryolife, and TBI.

* Currently leading team through development of standardized

training program for all technical staff (enabling

consistency in training and operations in both offices);

also currently creating library of PowerPoint and media

presentations as alternative training methods and

spearheading launch of SharePoint site consolidating

information including calendars, forms, call schedules,

announcements, and policies.

LIFELINE OF OHIO

Columbus, Ohio

2003 to 2007

Non-profit organ procurement agency and tissue bank serving

central/southeastern Ohio and couple of West Virginia

counties; operations supported by 75 employees.

Senior Perfusionist/Tissue Coordinator

Led and participated in operations ensuring timely recovery

of tissue for transplant; supervised team of 3-4 staff.

Performed perfusion of solid organs for transplant as well

as preservation after recovery (until transplant); trained,

scheduled, oversaw and evaluated performance of 15 per diem

staff. Filled in as on-call administrator; spearheaded

quality assurance and chart reviews; maintained recovery

supplies and inventory for recoveries; functioned as liaison

between management and staff as well as between organization

and processors.

* Improved overall organization performance through

development and implementation of tissue quality

performance indicators and associated databases

(highlighting strengths and weaknesses of individual

recovery performance).

* Instrumental in creation of training modules addressing

tissue and organ recoveries.

* Developed and updated polices for compliance with AATB

standards and FDA regulations; also created inventory

controls and procedures to comply with GTP regulations.

ONCOIMMUNE LTD.

Columbus, Ohio

2002 to 2003

Startup biotech company bringing academic discoveries to

private sector; operations supported by 2 lead researchers

and 2 assistants.

Research Assistant

Assisted with laboratory work (consistent with prescribed

protocols) comprising cell and tissue culturing, DNA

extraction, protein extraction and purification, PCR,

western blot, and ELISA testing; worked with animal models

for treatment testing.

* Coauthored paper, CD24 is a genetic modifier for risk and

progression of multiple sclerosis, published In PNAS,

October 2003.

Previously served as a Surgical Services Assistant,

Mt. Carmel West Hospital, Columbus, Ohio, 2001 to 2002

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COMMUNITY SERVICE

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PHILMONT SCOUT RANCH (Boy Scouts of America)

Cimmaron, New Mexico

Summers 1997, 1998, 1999

High adventure camp for scouts embarking on 10-day

backpacking treks with primitive accommodations.

Camp Director/Dean Dow Camp, Training Ranger, and Ranger

Ranger: Trained new crews and groups of campers on

wilderness skills including, navigation, safety, wilderness

practices, cooking, water purification, first aid, and

animal precautions for bears; simultaneously served as

member of search and rescue team.

Training Ranger: Trained, oversaw and evaluated performance

of 8 rangers; also performed ranger responsibilities and

served as search and rescue team leader.

Camp Director: Administered all facets of camp operations

and activities (attended by 120 campers daily); responsible

for performance of 7 staff; participated in search and

rescue operations.

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EDUCATION & CERTIFICATIONS

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FRANKLIN UNIVERSITY ... Columbus, Ohio

Masters in Business Administration, 2008

NORTHERN ARIZONA UNIVERSITY ... Flagstaff, Arizona

Bachelor of Science in Biology; Minor in Chemistry, 2001

CEBT (certified eye bank technician) and CTBS (certified

tissue bank specialist)

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COMMUNITY CONTRIBUTIONS

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Founding President - Delta Tau Delta

Officer - Alpha Phi Omega Service Organization

Officer - Northern Lights Service Organization

Habitat for Humanity

Boy Scouts of America, Eagle Scout

Tutor - Economically Challenged Elementary School Students

Team Member - Cocconino County Sherriff Department Search

and Rescue Team

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