LaShauna Simpson
Summerville, South Carolina
**********@*****.***
Objective: An interesting position with a growing company
Experience: Able Body Demolitions Chesapeake, VA
Receptionist 01/2007 to 11/2007
Scheduled appointments and maintained and updated appointment calendars.
Transmitted information and documents to customers, using computer, mail and facsimile machine.
Filed and maintained records.
Wendy's Goose Creek, SC
cashier 04/2008 to 11/2008
Issued receipts, refunds, credits, and change due to customers.
Offered customers carry-out service at the completion of transactions.
Requested and recorded customer orders, and computed bills using cash registers, multicounting machines, and pencil and paper.
Collected and returned dirty dishes to the kitchen for washing.
Cooked and re-heated food items such as french fries.
Washed dishes, glassware, and silverware after meals.
Cleaned and organized eating and service areas.
Dial America marketing North Charleston, Sc
Tele service rep 10/2008 to 01/2009
Checked to ensure that appropriate changes were made to resolve customers' problems.
Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Resolved customers' service and billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Ethel Child care development Goose Creek, Sc
Child care Provider 02/2010 to 05/2010
Organized and stored toys and materials to ensure order in activity areas.
Sterilized bottles and prepared formulas.
Helped children with homework and school work.
Dressed children and changed diapers.
Organized and participated in recreational activities, such as games.
Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Sanitized toys and play equipment.
Disciplined children and recommended and initiated other measures to control behavior, such as caring for own clothing and picking up toys and books.
Identified signs of emotional and developmental problems in children and brought them to parents' and guardians' attention.
Observed and monitored children's play activities.
Kept records on individual children, including daily observations and information about activities, meals served, and medications administered.
Read to children, and taught them simple painting, drawing, handicrafts, and songs.
Assisted in preparing food for children and served meals and refreshments to children and regulated rest periods.
Performed housekeeping duties such as laundry, cleaning, dishwashing, and changing of linens.
walmart North Charleston
Cashier 08/2010 to 08/2011
Issued receipts, refunds, credits, and change due to customers.
Offered customers carry-out service at the completion of transactions.
Monitored checkout stations to ensure that they had adequate cash available and that they were staffed appropriately.
Calculated total payments received during a time period, and reconciled this with total sales.
Received payment by cash, check, credit cards, vouchers, and automatic debits.
Issued trading stamps, and redeemed food stamps and coupons.
Issued trading stamps, and redeemed food stamps and coupons.
Maintained clean and orderly checkout areas.
Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change.
Iqor North Charleston
Collections agent 10/2011 to 01/2012
Collected fees, commissions, and other payments, according to contract terms.
Kept informed of industry trends and deals.
Education: Salem High School Virginia Beach ,VA
High School diploma 2005
Community: Well-organized and efficient.
Work well in a high pressure environment.
Strong training skills.
Self-motivated and assertive.
Quickly learn procedures and methods.
References: Reference list available upon request.