Certified Ophthalmic Technician

Milisa C. Brzuska

***** ****** ***, ******* *****,Ca 90278 • 904-***-****

*********@*******.***

CERTIFIED OPHTHALMIC TECHNICIAN

Recognized throughout career for being a leader leveraging in-depth knowledge of the ophthalmologic marketplace and the competitor landscape to significantly increase revenue. Solid organizational, communication, and team building skills. Adept at conveying complex concepts in a simple and compelling manner. Expertise in general marketing, management, and pharmaceutical agencies. Bringing 12 + Years of Professional Experience in the Ophthalmic Industry as Follows:

• Clinical Services

• Staff Training

• Strategic Business Development

• Marketing

• Brand Building

• Negotiation

• Relationship Building

• Business/Revenue Growth

• Team Building

• Team Leadership

CORE COMPETENCIES

 Articulate, results-oriented and degreed professional with extensive ophthalmic industry experience as clinical technician with two years in management, one year in marketing.

 Outstanding clinical leader and turnaround specialist via cultivating and maintaining long-term relationships with clinical staff.

 Excellent communication, presentation, negotiation, leadership and team building skills.

 Extensive experience and expert knowledge in eye care terminology, surgery, treatments and medications.

PROFESSIONAL EXPERIENCE

Atlantic Eye Institute, Jacksonville, FL 1999 – 10/2008

Clinical Supervisor

Assume full responsibility for leading 14 clinical staff members with minimal turnover while facilitating the promotion and development of the LASIK department by increasing productivity by 56% in 10 months with the Allegretto Wave IQ.

• Member of management team responsible for administering all aspects of the clinic.

• Surgical assistant 7 years: cataract, blepharoplasty, ptosis, strabismus, glaucoma, corneal transplant, pterygium, DCR, lid reconstruction, LASIK.

• Developed OSHA Compliance Program, Hurricane Awareness Packet, Biohazard Waste Compliance program and Technician Training Manual.

• Developed a 4-month time study on patient flow and reconstructed patient template according to results.

• Educated staff on LASIK protocols and sales techniques. Revised all forms pertaining to the LASIK department and developed a LASIK manual.

• Worked closely with the physicians in setting fees and improving the surgical practice.

• Developed educational materials and power point presentations for staff meetings on Ocular Emergencies, The Ophthalmic Tech, and Allegretto Wave 400 Question and Answer session.

• Tracked and maintained all clinical supply inventories.

Milisa C. Brzuska Page Two

PROFESSIONAL EXPERIENCE

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Scannell Productions, Inc., Tampa, FL 2004 – 2006

Promotional Model

Held accountable for performing services for the company under an expressed or implied agreement within a stipulated period of time.

• Promoted Brown Foreman Products for Bike Week, Daytona Beach 2005/2006, Super Bowl, and Pepsi 400, Daytona Beach 2006.

Ritz & Johnson Eye Care, Ocala, FL 1996 – 1998

Optometric Assistant

Responsible for assisting optometrists in all phases of eye examinations while performing specialized testing, front desk responsibilities, and clerical errands.

CERTIFICATIONS

Certified Ophthalmic Technician, COT, 2004-Present • Certified, NIDEK Microkeratome, 2008

Certified Laser Technician, Allegretto Wave IQ, 2007 • Certificate of Attendance, 1st Time Manager

Certificate of Achievement, VISX University Program, Practice Marketing & Management Skills, 2000

EDUCATION

University of North Florida, Jacksonville

B.S.H. | Major: Public Health | Minor: Health Education, 2007

Florida Community College at Jacksonville

A.A., General Education, 2001

Forest High School, Ocala

Diploma, 1997

Honors:

2007: Cambridge Who’s Who Registry of Executives and Professionals

2006: Dean’s list University of North Florida College of Health

2002: University of North Florida Institutional Grant

1997: GFWC Woman’s Club of Ocala Scholarship

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