Manager Management

Evelya Z Rivera

**** ***** ****** ***** *-** • San Diego, Calif. 92116

home office phone: 619-***-**** • mobile: 619-***-****

• email: *******@******.***

Seasoned Professional: Personal Service Industry

Skilled in simultaneously organizing, managing and implementing multiple projects to achieve principals goals and objectives, having a consistent record of success with principals who have been extremely satisfied with services rendered and adhering to strict confidentiality policies of the principals, their documents and records.

Household Management: Administration- working knowledge of human resources and staffing,comprehensive knowledge of supervising staffs from implementing policies, hiring, training coaching and monitoring time, to implementing staff retention and recruitment programs, paying special attention to pricing, estimates and final invoicing, emphasizing daily, weekly or monthly reporting designated by principals

Interior Maintenance- knowledge of the needs of a residential property, structural, electrical, mechanical, windows/doors, fireplace, flooring, et al. collectively working with the kitchen staff regarding meal plans, groceries, and inventory, overseeing the housekeeping and laundry staff

Exterior Maintenance- overseeing the estate grounds, pond/water feature maintenance, irrigation system, drainage, exterior lighting, gates, pest inspection and eradication, pool and spa maintenance, gutter cleaning, general repairs

Property Management: A proven record in all aspects of managing residential investment real estate, managing both tenant, landlord and property needs, following up on background checks and rental history, ability to oversee rental contracts and tenant resolution

Travel Planning: needs (winter vs. summer travel) assessment, goals assessments (spa getaway vs. site-seeing), staying within budget, securing travel insurance, creating an agenda, time management, booking accommodations, arranging for transportation, booking tours,shows, and making restaurant reservations

Professional Organizing: helping individuals design systems and processes using organizing principals, helping them take control of their surroundings, their time, their paper, and their systems

Scheduling, prioritizing, assessing deliverables, identifying stakeholders, preparing property for arrival and departure, guest care, gathering details of arrivals and departures, special needs

Ability to communicate effectively with principals to establish a more efficient household, ability to execute principals requests in a timely and efficient manner, ability to honor requests and establishing open, honest dialogue

An awareness and keen understanding of the critical importance of the “screening process” of selecting a professional or service provider regardless of time-constraints, paying particular attention to those professionals and service providers who are well organized, prepared to provide me evidence of their experience and accomplishments and take me through a systematic, step-by-step process in my meeting with them

All aspects of event coordination including, but not limited to, meeting deadlines and budget, meeting all terms of venue contracts, enforcing all safety regulations, overseeing staging and technical set-up, activities of the caterers and other vendors, publicity, and staff event coverage

Skilled in correspondence management, being able to multi-task and high organize, volume e-correspondence, snail mail, voicemail, text and social networking

Computing- Proficient with Windows XP, Microsoft Office Suite, ACT!, Internet, type 70wpm

Bilingual in both Spanish and English, some Greek

Successfully written a procedure manual laying out basic duties, emergency back-up, contact information, outlining an organizational chart, addressing personnel, financial, facility and equipment matters allowing for new employees to orient themselves into the position more smoothly saving the company time and effort during the training period

Successfully moving a law firm from one office to another and moving three principals from one residence to another without a hitch- knowledge of relocation process- closing accounts from financial institutions and opening new ones, packing management, travel arrangements, vetting movers, closing sale of property, rental agreement reviewing, transfer of prescription medicine, identifying local medical service providers, notifying friends and family, cancellation/installation of utilities, insurance policies and submitting change of address notices

Coordinating, organizing & hosting fundraising events for groups as large as 350 attendees to as small as an intimate, wine & cheese for ten; these events varied in venues from nightclubs, restaurants, theaters to parks and private residences; proven track record of staying well below budget

In the summer of 2011 secured the opening night of the new “hot club” in town for a non-profit women’s group where similar networking events attracted an average of 50-75 supporters but at this particular event, I had to turn people away having reached facility capacity at just over 350 guests, the largest attendance this group has seen in 25 years of service to the community

Successfully identifying discrepancies in principals financials; addressing said discrepancies and protecting from future breaches

As the Director of Membership for a non-profit organization, ability to increase and maintain membership by 20%, direct a committee of eight (8) volunteers, implement new outreach programs, coordinated with legal counsel to amend the by-laws to generate varying levels of membership, improving benefits for higher level members, obtained new sponsors and supporters, generated loyalty in our members

Household Manager-Personal Assistant, Southern California

January 2007-Present

Confidential Principal, Carlsbad, Calif.

April 2007-March 2011

Personal management, social planning, software education, grassroots business start-up and development,

serving as liaison with bookkeeper, accountant, financial advisor, attorneys and broker, scheduling appointments, moving principal from San Diego to Carlsbad, serving as an interior decorator, negotiating with contractors, paying bills, filing, serving as a personal driver

Confidential Principal, Encinitas, Calif.

December 2007-May 2008

Housesitting, Pet-sitting, Errand Running, Grocery Shopping, Preparing Christmas cards, Just Because and thank you notes, Gift Wrapping, Bill Pay, Downloading and Organizing videos and photographs, care of: Housekeeper, Laundress, Pool Keeper, Dog Walker, Dog Bather, Landscaper and Maintenance, Coordinating with contractors, scheduling carpet and window-cleaning, Auto Care Management- ensuring full tank of gas, car washed and cleaned, oil changes, tire rotations, 30, 60, 90K mile check-up, et al., Assisting with two college enrollment processes and financial aid package assessments

Confidential Principal, Pasadena, Calif.

November 2011-February 2012

All aspects of scheduling and planning a move out of state, from identify service providers i.e. real-estate agents to interviewing doctors, lawyers and accountants to efficient packing methods, researching moving companies and road-mapping the community, exercising sensitivity while working with a principal with a mental disability

Confidential Principal, San Diego, Calif.

February 2011-May 2012

All aspects of serving as an Executive Personal Assistant to a government relations consultant, coordinating press conferences on both sides of the US/Mexico Border, planning political forums for business owners that included panelists such as State Senator Juan Vargas 40th district, Assemblymember Ben Hueso 79th district and San Diego City Councilmember David Alvarez 8th district, serving as general contractor for the renovation of San Diego Police Department-Southern Division kitchen and break room and writing quarterly newsletters and copy for the principals’ clients’ website.

Confidential Principal, San Diego, Calif.

March 2011-Present

Managing all aspects of administration of a 501c3, administratively supporting program chairs, serving as concierge for out of town guests, traveling to New Orleans, LA coordinating and meeting with Childrens’ Hospital, creating new database system, creating policies, organizing files dating back to 2003

Reason for leaving: Concurrent positions and project management per employer.

La Cuna, Inc.

Program Coordinator/Executive Assistant September 06-December 06

Director of Volunteers, program coordinating, event coordinating, office managing, parent training, Board of Directors liaison, grant tracking, development & marketing committee support, scheduling

Reason for leaving: No longer in business

June 2006-September 2006

Looking for Work

Law Offices of Estey & Bomberger, LLP

Case Manager, January 2006-June 2006

Bilingual point of contact between client & attorney, management between client & physicians’, setting up of liens, discovery, deposition summaries, drafting of legal correspondence, research

Reason for leaving: Laid Off

Law Offices of Bardsley & Carlos, LLP

Legal Secretary/Office Manager, June 01-November 03

Case management, Attorney calendar, record keeping, drafting of legal correspondence, purchase orders, accounts payable & receivable

Reason for Leaving: No room for upward mobility, position was no longer challenging, took time off to find next career path

November 2003-January 2006

Took time off to explore new career path; temporary/short term assignments, job search, one month travel to Spain and two years later, six months of travel to Greece.

University of California Regents

Senior Marketing Assistant/Music & Film Coordinator, January 99-August 00

Developing and tracking budget expenses, maintaining relations with Residential Life, creating new programs and managing marketing staff. Awarded: Richard C. Scott Leadership Award

Reason for leaving: Graduation; position was available to students only

Bachelor of Arts, Communications, December 2000

University of California San Diego

Continuing education with an emphasis in Business Administration

San Diego City College, 2005

Chicana/o Art of San Diego, Assistant Editor & Co-Author, 2004

Designated Subject Adult Education Teaching Credential, 2004

Featured in Giving Back Magazine, formerly known as Gente Bien, 2010

Certified Financial Literacy Instructor, 2012

Notary Public, 2012 PENDING

Awards and Commendations

• Commendation from City of San Diego Councilmember David Alvarez Office for service to the community 2012

• San Diego Police Department-Southern Division Recognition for Exceptional Service in re of the Renovation Project 2012

• Inducted into the Laurel Hall of Fame, alongside past inductees such as National Football League star Willie Buchanon and former San Diego Charger Linebacker Junior Seau 2011

• Senator Ron Calderon Recognition for service in the community 2010

Professional Affiliations

• Historical Resources Board- City of San Diego Governance

• Board of Directors- MANA de San Diego

• Co-President/Founder Latina Golfers Association-San Diego Chapter

• San Diego Hospice Team Captain for the Annual Melisa & Kaye’s Memorial 5K Walk & Fun Run

• Friends of Scott Foundation-Friends to Children with Cancer Volunteer

• Hermanitas “Big Brothers, Big Sisters” Mentor

Available upon request

Contact this candidate