Customer Service Medical

Teresa Stanek

*************@*****.***

Bellwood, IL 60104

708-***-****/708-***-****

Objectives

To obtain a position within the medical field where I can use my Medical Assisting skills and excellent customer service and 10 + years of management skills that will allow me the opportunity to grow professionally and contribute both knowledge and skills towards the success of my employer.

Education

Lincoln College Of Technology Melrose Park, IL Diploma Certificate February 2011

State and Nationally accredited 900 hour Medical Assisting program. RMA Certified March 2011 through the American Medical Technologist.

Skills

Medical Terminology /Customer Service Medical Manager

Medical Insurance/ HIPAA Regulations /Anatomy/Physiology

Medical Records /Medical Law/Ethics ICD9-CM and CPT Coding /Data Entry/ Microsoft Windows XP Patient Triage/Vitals

Patient Prep EKG’S/Ultrasounds/ Office Lab Procedures

CPR Certified Pharmacology

Phlebotomy /Venipuncture/ Butterfly / Finger pricks

***Very good with patients, willing to learn! Excellent with vitals and phlebotomy! Always striving to do better!

Experience

Ability Health Care / Oak Pk , IL

12/2010-02/2011

Medical Assistant

• Rooming Patients/Taking history 25 to 35 per day

• Phlebotomy/Spinning Blood/Injections/EKG

• Taking Vitals /Charting/Family practice

• Placing electros on patients for E-Stem therapy and giving ultrasounds therapy

• Calling in prescriptions/checking on and filling out lab requisitions

• Scheduling appointments/verifying insurance

• Completed 160 of clinical training externship

Private Care Evanston, IL

04/2009-11/2010

None Medical Provider

• Assist with Oral Care and Personal Hygiene

• Laundry, Make beds, Clean, Cook and feed Client

• Assist clients with daily activities

• Take Client to Dr. Appointments and run errands

DSC Logistic & UTI Logistic Des Plaines, IL

02/1999-02/2009

Shipping and Receiving Coordinator

• Greet and Assign driver to dock door

• Schedule inbound freight

• Track freight from different ports making sure it arrives as schedule

• Finalize truckloads, bill freight and print bills

• Use different shipping applications FEDEX, UPS and DHL

• AS400 warehouse management system, word, excel, quick book and lotus notes

• Process orders and make sure returns have a return Authorization #

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