Customer Service Sales

Kamie Newman

**** ***** *****

Grand Junction

Phone: 970-***-****

*******@*******.***

Qualifications

• I effectively communicate with customers and employees.

• I am a positive, goal-oriented person with a willingness to learn new things.

• I effectively serve customers, to build and maintain a strong, thriving business.

Employment

JC Penney Custom Decorating April 10’- February 11’

Retail/outdoor sales

• Responsible for selling custom decorating merchandise outside of store in the customer’s home, maintained maximum sales volume and customer service standards. I sold over sixty thousand in my first few months of selling and received top salesman award in the region my first two weeks of selling from the top CEO of JC Penney’s. My responsibilities included;Taking measurements and preparing order specifications Negotiating contracts with the customer and handling customer complaints, Ensuring delivery and installation of merchandise, Staffing an in-store decorating studio,Assisting in training of new Associates, and Using my full sales potential, including credit programs, assigned leads as well as developing new customer leads and contacts. Cold calling and outdoor sales.

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Keystone Design Center January 06’- March 10’

Sales Associate/Office Manager

• Provided administrative and secretarial support in office environment. Responsible for the organization of bulk mailings to customers. Utilized efficient and courteous customer service in both retail and business settings. Processed orders entered and retrieved data. Gained exposure to all aspects of sales, marketing, and promotion and public relations activities. Maintained accurate, up to date comprehensive and confidential files and records. Opened and routed mail to appropriate departments within the company. Coordinated and managed priorities and projects on a timely basis. Answered busy telephones, directed and routed calls, and scheduled appointments.

Elk Mountain Resort July 06’- November 06’

Security- Administrative Support/Command

• Scanned documents into computer, uniform and radio equipment inventory, Po’s and invoices, shipping and receiving, filing, monitoring cameras, card five, resume and reference checks, patrol, monitor all cash handling at resort including: drawer counts and cash transfers, order and maintain inventory of all medical supplies and oxygen, respond to all emergency situations – patient transfers to and from hospital, monitor fire alarm panel, and perform any other duties assigned to me by security management.

Olathe Fire Department March 05’-March 06’

EMT-BIV

• Assist in high stress emergency situations, prompt medical care/patient stabilization, and transportation to and from hospitals, medical recording and vital signs.

Mountain Interiors, Inc. May 03’-January 06’

Sales Associate/Office Assistant

• Receive cash and check payments, maintain quick books, and make bank deposits. Write and distribute employee and contractor checks. Post billing and make invoices for sales and services, shipping and receiving. Talent for identifying customer needs and presenting appropriate company product and services. I have the ability to gain customer trust and provide excellent follow-up. Skid Steer experience unloading and loading trucks.

Education Details

Delta Montrose Vo-Tech

• EMT-B Nationally and State Certified

Colorado Northwestern Community College

• General Allied Health

• Dental Hygiene courses including: Head & Neck Anatomy, dental Lab, microbiology, chemistry, human anatomy, nitrous-oxide administration, sterilization, clinic procedures

References upon Request

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