Administrative Assistant, Office Manager, Reservationist

Tamia Manning

**** ******** ******

Georgetown, SC 29440

H: 1-843-***-****; C: 1-843-***-****

yoosnc@r.postjobfree.com

Objective: To obtain a career that will allow me to use all of my established skills as well as nurture my potential skills

Education:

Diploma; Carvers Bay High School, Hemingway, SC---2000-2002

International Academy of Design and Technology, Tampa, FL--2003-2004

Certificates and Awards:

Completion of Microsoft Excel training

Customer Service Award signed by president of PMG

Completion of GM training

Work Experience:

Front Desk Clerk (August 2006-May 2007)Guest Services Manager(May 2007-Sept 2008; General Manager (Sept 2008-Jan 2010)

Jameson Inn (Georgetown, SC)

Take guest reservations via telephone or faxed from the internet and enter them into our database.

Check guests in and take payment by cash, check or credit card.

Check guests out and balance credit card and cash transactions at the end of my shift.

Book group blocks for guests wanting multiple rooms for special events.

Compose contracts for the groups and mail them out for their signatures.

Oversee housekeeping, front desk, and maintenance departments.

Inspect property for housekeeping and maintenance issues; hire contractors if necessary

Process payroll and submit to corporate office for payment.

Do sales calls to recruit business for the hotel.

Calculate and record daily deposits of cash and checks to be deposited in the bank.

Help maintain direct billing accounts and follow up on invoices with balances that are owed to us and pay invoices that we owe to venders.

Check stock of housekeeping, office, breakfast, and maintenance items and place orders accordingly.

Handle guest complaints and resolve any issues or disputes if there are any.

Administrative Assistant (December 2005-May 2007)

Choppee Health Complex (Georgetown, SC)

Created documents and logs to be used in the office, for Diabetes Education classes, and field work.

Created invitations and flyers to promote health screenings, banquets, and walks for health and diabetes awareness in the community.

Recorded information into a database program from paperwork that showed events and community works done by founder, Mrs. Florene Linnen.

Registered students for the Diabetes Education classes.

Recorded health and financial information for students requiring assistance with diabetic supplies.

Recorded agendas and minutes from weekly meetings.

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