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Registered Nurse Customer Service

Location:
East Hampton, CT, 06424
Salary:
to be discussed
Posted:
May 31, 2012

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Resume:

Tara L. Sahno

** ***** **** ******

Unit **

East Hampton, CT 06424

Objective- To obtain an administrative position that allows me to continue providing patient care.

Experience

The Hospital of Central Connecticut, New Britain, CT- Emergency Department

May 2004 – Present, Registered Nurse, Unit Secretary, Nurse Technician

Nursing Skills

Nursing duties- Triage, Charge Nurse (shift), Advanced patient assessments to anticipate plan of care and offer educated ideas for effective treatments, working with a diverse population, medication administration, providing cost-effective, thorough, and individualized care to patients.

Successful completion of the Student Nurse Intern program on a medical-surgical floor (June, 2005 – August, 2005). Skills include but not limited to: Assessments, preparing medications, dressing changes, care planning, charting, and communicating with all members of the health care team.

Performs tasks such as: EKG’s, blood drawing, obtains specimens, maintains stocking and cleanliness of the Emergency Department, patient transfers, comforts family members of patients, and remains available as an adjunct to nursing care.

Secretarial Skills

Answers telephones professionally to maintain efficiency of customer service and doctor’s requests.

Computer skills: Order entry, logging charts, ordering stock items.

Middlesex Hospital-Marlborough Medical Center, Marlborough, CT

May 2008 – October, 2010, Registered nurse – Emergency Services

Nursing Skills

Nursing duties- Triage, Advanced patient assessments to anticipate plan of care in emergent situations. Collaborate with doctors and other members of the health care team to determine the best outcomes for each individual. Providing individualized and holistic care while administering medications as well as non-pharmaceutical measures to aid in patient healing and wellness.

Klingberg Family Centers, New Britain, CT

1991 – 2002, Assistant Supervisor – Adolescent Girls Unit

Stepped down to per-diem position in March 2002 to pursue my education

Therapeutic Skills

Determine a client’s appropriateness for placement through evaluating the client’s needs, available resources, and existing group dynamics.

Evaluate progress of clients and their families in conjunction with their therapists and the Department of Children and Families.

Co-facilitate group and family therapy in addition to designing psycho-educational programming.

Develop individual treatment plans that enable clients to meet their goals.

Administer medications.

Supervisory Skills

Supervise the performance and development of eighteen staff members.

Participate in administrative meetings and make programmatic modifications.

Schedule and coordinate over 600 hours per week of direct care while maintaining budgetary guidelines.

Provide staff supervision through performance evaluations and goal setting.

Create a positive and nurturing environment for staff resulting in a decreased turnover rate.

Ensuring constant requirements of JCAHO and DCF guidelines.

Education: Saint Joseph College, Nursing Program

2002-2006

Middlesex Community College, Pre-Nursing Program

1996 – 1998

Certifications, Licenses, and Awards, Committees

Registered Nurse

Bachelor’s in Science of Nursing

American Heart Association First Aid and CPR

Advanced Cardiac Life Support

Trauma Nursing Core Course

Emergency Nurse Pediatric Course

Non-violent Crisis Prevention Intervention Instructor

New England Network Child Care Worker of the Year

Performance Improvement Committee

Nightingale Award Recipient (2009)

Chair- Family Presence at the Bedside



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