Sales Process Improvement

Edyta Szymko

**** ***** **., ****** ** *****, Tel. 512-***-**** (h), 512-***-**** (c) ******@*******.***

I am an analytical person with people’s skills looking for a progressive healthcare organization where I could learn and grow. I am a fast learner, well- organized, and performance-driven.

Professional Accomplishments

• Recognized for academic achievement in Health Administration by Upsilon Phi Delta Honor Society

• Received a Toastmaster Competent Communicator Award

• Achieved a Business Process Improvement yellow belt with lean thinking

• Completed Seilevel business requirements training

Education

• Graduate Student in Healthcare Administration Jan 2010 – Aug 2011

Texas State University, San Marcos

• Certificate in Systems Analysis and Design Sep 1999 - Sep 2002

McGill University, Canada

• Bachelor of Business Administration Sep 1993 – Sep 1996

Concordia University, Canada (accredited with the Association to Advance Collegiate Schools of Business)

Work Experience

Internship at Endeavor Healthcare May 2011- present

- Successfully identified all abnormal adjustments on payments from all insurance carriers

- Found incorrect OR charges that negatively affected Revenue Cycle

- Investigated the issue of CPT codes

- Developed financial reports to help the CEO make decisions about profitability of existing service lines

Operations Specialist at Dell Financial Services Oct 2007 - Jan 2010

- Audited sales orders with a 100% accuracy rate by verifying pricing, credit line, and policy

- Proactively interacted with sales people, credit analysts, and fraud department to prevent any orders being on hold, and therefore reducing the revenue

- Identified the problem with processing orders in a Trex system and found the solution: the overhead was cut by 25 % and management could allocate resources more efficiently

Credit Analyst at Dell Financial Services Mar 2007 - Oct 2007

- Made credit decisions on small commercial accounts with a 100% accuracy rate

- Became the top performing employee in the first three months

- Maintained thorough and accurate records for future audit, business control and future line extension considerations with a 100% accuracy rate.

Edyta Szymko

8113 Kiana Dr., Austin TX 78729, Tel. 512-***-**** (h), 512-***-**** (c) ******@*******.***

Marketing Support Representative Jan 1998 – Dec 1999

(Future Electronics, Head Office- Montreal, Canada)

- Developed a good relationship with suppliers, and Future’s branches throughout North America, Europe, and Asia, which helped expedite orders to customers faster by 8%

- Negotiated early and emergency over-night drop shipments for strategic customers in a timely manner and this helped improve the customer satisfaction by 10%

- Supported upper management in controlling inventory in both Montreal/Boston warehouses by providing a list of the most frequent buyers

Tax Reconciliation Representative Nov 1996 - Apr 1997

(CDS-The Canadian Depository for Securities)

- Coordinated the distribution of entitlement payments owed to Depository Trust Company and withheld applicable non-resident tax with a 100% accuracy rate

- Prepared monthly non-resident tax remittance to Revenue Canada

- Booked forward exchange rates for all Canadian dollar checks ensuring that all funds were accounted

- Assisted in the certification of non-resident tax claims

- Maintained liaisons with Corporate Banking, DTC, Revenue Canada and Royal Bank on the matters regarding tax dividend payments and the tax withholding function

Contact this candidate