Management Human Resources

Desirae O. Lockridge 716-***-****

*** ********** ********, ***** **, 13502 ***********@*****.***

Summary of Qualifications

• Dedicated and self-motivated individual offering a solid educational background in business administration, with extensive hands-on experience in conducting market research, developing marketing plans and community outreach.

• Excellent communication, organization and time management skills. Strong multi-tasking abilities, needing little or no supervision. Work well both independently and as a contributing member of the team.

• Proficient in Windows Microsoft Office Suite, the Internet and social media

Areas of Focus

• Operations Management • Customer Services & Retention

• Marketing & Sales Support • Human Resource Management

• Procurement • Community Outreach

Education

Buffalo State College, 1300 Elmwood Ave. Buffalo, NY 14222 Aug 2008 - Dec 2011

• Bachelor of Science in Business Administration

Core coursework included:

• Financial/Managerial Accounting, Economics, Business Law, Strategic Management, HR Management, Retail Management, Production and Operations Management Consumer Behavior, Advertising Concepts, Business Communications.

Experience

Student Project, None Like You, We Care, Buffalo, NY 14204 Sep 2011 – Dec 2011

• Selected to develop marketing plan for None Like You, We Care (NLY/WC). NLY/WC is a non-profit organization that organizes citywide outreach educational programs.

• Developed Market Plan to recruit volunteers for Healthy Homes, a NLY/WC initiative. Project included conducting interviews with NLY/WC owner, conducting market research, developing a human resources operations plan, developing and implementing an advertising plan.

Sales Associate, Aerie Store, Walden Galleria Mall, Buffalo NY 14255 Nov 2010 – Jan 2011

• Provided product information including price, location, and use of merchandise to customers.

• Ensured that merchandise was stored, handled, and displayed in accordance with established company policies and procedures.

Intern, Partners Trust Bank, 233 Genesee St., Utica NY 13501 Jun 2008 – Jul 2008

• Trained as bank teller to process financial transactions with a high degree of accuracy.

Associations

• Zeta Iota Chi Inc., Christian Sorority

• Sigma Alpha Phi Leadership Honor Society

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