Customer Service Technician

RYAN C. CARTER cell: 571-***-****

**** ******* **., **********, ** 22192

CAREER OBJECTIVE

To build a strong career in the audio visual communications industry while working as a team member within a respected company.

QUALIFICATIONS

Nearly two years’ experience as Audio Visual Technician with a leading international audio visual company Excellent people skills, with a strong emphasis on customer service Works well as a team member or individually Fast learner with natural problem-solving/ troubleshooting ability Self-starter dedicated to “going the extra mile” to accomplish goals Extremely motivated

WORK EXPERIENCE

Audio Visual Technician – SWANK Audio Visuals, Alexandria, VA June, 2010 – Current

Provide professional audio visual equipment set-up, operation and dismantle for high-quality event productions in one of the busiest hotels on Capitol Hill.

Ensure complete customer satisfaction is achieved.

Accountable for all equipment before, during and after each event.

Experience in setting up polycom speakerphones, phones lines and Internet service.

Experience as night floor lead.

EDUCATION

High School Diploma

PERSONAL

Date of Birth: 07/18/1988

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