Customer Service Sales
Resume:
Mechaela Murphy
Altamonte Springs, FL 32701
.
************@*****.***
Experienced Retail / Sales
Sales clerk known for exemplary customer service, team player mindset and exceptional cash-handling accuracy.
Eight-year record of dedication and dependability reinforced by consistent “exceed expectations” ratings on performance reviews and multiple “Employee of the Month” honors. and 3 years of Assistant Manager Experience
Backed by excellent interpersonal skills and a commitment to customer service that has been described as “second-to-none” by employers.
Sales Skills
Sales
Cash-Handling Accuracy
Credit Card Transactions
Customer Service Excellence
Loss Prevention
Merchandising & Stocking
Inventory
Waxing
Trained new employees
Work Experience
ON CALL ONLINE ADJUNCT TIFFIN UNIVERSITY | TIFFIN, OH 44883 | FROM 2011 TO PRESENT
TEACH ONLY WHEN NEED NOT VERY OFTEN ONLINE ON CALL ADJUNCT PROFESSOR OF ADULT DEVELOPMENT & LIFE ASSESSMENT, MOTIVATIONAL PSYCHOLOGY, THEORY OF APPLICATION & LEADERSHIP, SOCIAL BEHAVIOR AND MULTICULTURAL ISSUES.
COMMISSION SALES | DILLARD’S | ALTAMONTE SPRINGS | FROM 2006 TO 2007
• JULY '06 - FEB ‘07 SALES DILLARD’S, ALTAMONTE SPRINGS, FL
OPEN AND CLOSED STORE
TRAINED NEW EMPLOYEES
CUSTOMER SERVICE REPREHENSIVE
RESPONSIBLE FOR ALL REFUNDS, CREDIT AND EXCHANGES
OPEN AND PROCESS CREDIT APPLICATIONS
SALES| CLOTHESTIME | ALTAMONTE SPRINGS FL | FROM 2001 TO 2003
OPEN AND CLOSED STORE
TRAINED NEW EMPLOYEES
CUSTOMER SERVICE REPREHENSIVE
SALES | SEARS | ALTAMONTE SPRINGS | FROM 2000 TO 2000
TRAINED NEW EMPLOYEES
CUSTOMER SERVICE REPREHENSIVE
RESPONSIBLE FOR ALL REFUNDS, CREDIT AND EXCHANGES
ASSISTANT MANAGER | BELLADONNAS | LAS VEGAS, NV | FROM 1995 TO 1998
OPEN AND CLOSED STORE
TRAINED NEW EMPLOYEES
CUSTOMER SERVICE REPREHENSIVE
RESPONSIBLE FOR ALL REFUNDS, CREDIT AND EXCHANGES
OPEN AND PROCESS CREDIT APPLICATIONS
USED POS CICS AND AIMS PROGRAMS
DO ALL MARKDOWNS AND ALL MOS
REPLENISH STOCK
CLEAN DEPARTMENT
MERCHANDISING
PAYROLL
EMPLOYEES SCHEDULES
.Accomplishments:
Repeatedly named “Employee of the Month” at both companies in recognition of excellent job performance and customer service.
Commended by supervisors for flexibility in changing work hours when asked and filling in during scheduled off-days for absent employees.
Honored with repeated awards for cash handling accuracy, with zero overages/shortages month-over-month.
Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employees alike.
EDUCATIONAL BACKGROUND
•
1999 - 2003 Florida metropolitan University, Orlando, FL
Bachelor of Science, Business Administration
• Computer Skill Microsoft office 2007, 2010,Word,Power Point,Execl,
Pulblisher, Black Board, E-Mail, Flash, Java, Search Engine Optimization, Marketing,
Black Box Tester,MS Clustering, MS Excel, MS Exchange Server, MS FrontPage, MS Office. MS Outlook, MS PowerPoint, Black board, Ecollege, and Eliminate Live Foxfire, Google chrome Internet Ex .
• Interest watching, singing, reading, travelling
References
Val ford
1112 Merit street Altamonte springs, FL 32701 407-***-****
Desire Broom
1906 lake dr Casselberry, FL 32701 407-***-****
Glenda Doling
104 Plymouth
Altamonte springs 407-***-****
Contact this candidate