Sales Representative

TIMOTHY M. JONES, MHA

***** ********* **** # *** • Huntington Beach, California 92647

562-***-**** • ***********@*****.***

SALES REPRESENTATIVE

Results-driven sales professional with a proven track record of 14+ years of experience positively impacting corporate performance, growth and profitability, most notably in the automotive and healthcare industries. Expand territories and generate new revenue streams through skillful identification and pursuit of new business, client and partnership opportunities. Devise and implement strategic sales and marketing plans to promote and grow the sales of diverse products and services. Capitalize on superior communication and interpersonal skills to negotiate contracts and build valuable relationships with key customers, partners and vendors, including physicians, pharmacists and technicians. Build and spearhead top-performing teams and organizations, providing the strategic guidance, training and support needed to meet and exceed both client and business expectations. Core competencies and transferable skills include:

Dynamic Psychological Selling • Activity Base Selling • Physician and Product Profiling • Territory Management

Consultative Selling • Product Marketing • Healthcare Administration • Contract Negotiations • Regulatory Compliance

Networking & Relationship Building • Business Development

PROFESSIONAL EXPERIENCE

PENDRAGON OF NORTH AMERICA, Newport Beach, California • 2004-2012

Sales Consultant – Newport Beach Jaguar, Land Rover & Aston Martin

Coordinate the sales and leasing of new and pre-owned luxury sedans manufactured by Jaguar, Land Rover and Aston Martin. Formulate sales and marketing strategies involving personal marketing, direct mail, networking affiliations and telemarketing to promote product awareness and drive business growth. Manage the entire sales process, which involves prospecting for new customers and negotiating sales agreements. Leverage strong consultative selling skills to identify and align client needs with proposed luxury vehicles. Oversee the Portfolio Management Program, which involves planning, contracting and retaining leasing customers.

• Achieved recognition as one of the Top Jaguar Salespersons in Southern California. Top Earner of the Month on several occasions.

• Grew the customer base and increased their brand knowledge after developing innovative sales and marketing strategies to attract and retain new clients.

• Earned a Master Certification from Jaguar of North America and several other awards.

ORANGE COAST CHRYSLER & JEEP, Costa Mesa, California • 2003-2004

Sales Representative

Championed the sales and leasing of new and used Chrysler and Jeep vehicles. Consulted with new and potential clients to identify and align their needs and requirements with proposed automotive solutions. Conducted product demonstrations and explained vehicle features, characteristics and capabilities to customers. Oversaw the entire sales and delivery process to ensure achievement of both client and business expectations.

• Built and grew the customer base through skillful coordination of lead generation activities.

• Recognized as a Top Sales Person within only 6 months of joining Orange Coast Chrysler & Jeep.

• Awarded the title of Dealership Sales Representative of the Year for exceeding sales targets every month.

PACIFIC SPECIALTY PHYSICIAN MANAGEMENT INC, Long Beach, California • 2001-2002

Administrator

Provided high-quality managed care services to medical clinics and physician organizations. Oversaw all of their day-to-day administrative operations, ranging from staff recruitment and personnel management to network development, provider relations, contract implementations, maintenance and regulatory compliance. Headhunted for and recruited highly qualified physician specialists to ensure the prompt delivery of high-quality healthcare and patient services.

• Ensured compliance with the State of California workers’ compensation laws by skillfully administering all the day-to-day operations of managed medical clinics and physician organizations.

TIMOTHY M. JONES, MHA • Page 2 • ***********@*****.***

CAP MANAGEMENT SYSTEMS (TENET HEALTH SYSTEMS), Encino, California • 1999-2001

Regional Director

Coordinated regional sales operations and the delivery of managed care services to medical centers specializing in general, family, obstetrics/gynecology and orthopedic care. Directed all day-to-day administrative operations for 6 medical offices that generated $1.5M in annual revenues from providing healthcare services to 7.8K patients. Devised strategic plans to drive regional business growth and development. Managed the negotiation and renewal of contracts with primary care physicians and providers of specialty and ancillary care services. Collaborated with physicians, pharmacists and technicians to develop formularies. Planned and coordinated the opening of new medical offices. Led and supervised a team of 8 managers in addition to training and mentoring all clinic resources to ensure the prompt delivery of high-quality healthcare services.

• Met and exceeded budget expectations by improving the co-payment reimbursement rate for all clinics by 50% and implementing strategic business development plans that increased clinic profitability by 15%.

• Championed the successful launch of a new medical office, which involved designing room layouts, purchasing inventory and capital equipment in addition to ensuring compliance with medical safety regulations.

• Built and maintained a large network of primary, specialty and ancillary care service providers.

MOLINA HEALTHCARE INC, Long Beach, California • 1996-1999

Program Manager (1997-1998)

Orchestrated the development, launch and operation of the managed healthcare provider’s new business line, namely the Healthy Families Program. Ensured program compliance with the regulatory requirements of the Department of Corporations and the Managed Risk Medical Insurance Board. Planned and organized training seminars and department meetings. Led, trained and supervised department managers, physicians and other staff members.

• Doubled health plan enrollment within 4 months of successfully launching the Healthy Families Program.

• Created and facilitated training seminars to instruct physicians, office staff and community organizations on Molina Healthcare’s new business line.

Regional Manager (1997-1998)

Managed the day-to-day operations of 8 staff model offices in the Los Angeles Basin with a combined annual budget of $3M. Devised and implemented strategies to drive business growth and patient volume increases. Planned and coordinated the launch of new medical offices. Led and supervised 5 medical center managers tasked with ensuring the prompt delivery of healthcare services to 1.2K patients per week.

• Increased patient volumes after creating a marketing strategy to support the launch and development of 2 new medical sites.

Provider Services Representative (1996-1997)

Served as liaison between Molina executives and managed healthcare providers. Coordinated facility site reviews, handled grievances and delivered training seminars to healthcare providers and medical staff members.

• Successfully grew the medial provider network by 2% through community contracting.

• Prepared physician offices for facility site reviews conducted by the Department of Health Services (DHS).

EDUCATION

Master of Health Administration (MHA) – University of Southern California, Los Angeles, California

Bachelor Science in Therapeutic Recreation – University of Wisconsin, Milwaukee, Wisconsin

PROFESSIONAL TRAINING

Medical Sales College Certification in Orthopaedic Biologics

NAPX Pharmacology/Pharmaceutical Sales Training Program (CNPR 570412009)

Certification in Management of Ambulatory Care Systems

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