Manager Management

Ralph Chandler Jr.

Plainfield, NJ *****

570-***-**** ***************@*****.***

Objective: Pursue a career within the Healthcare Industry to improve efficiency, enhance quality of life

and enrich patient satisfaction.

Summary of Experience & Qualifications

An award winning Army Veteran with leadership skills and significant accomplishments in the areas of Client Business Relations, Case Management, Customer Support and Inventory Management. Also, proficient in Work Flow Improvement, Liaison Functions, as well as Policies and Procedure Oversight.

Qualifications include:

• Numerous Awards/Certificates for completion of various Federal and State missions

• Attention to detail and follow-through skills, operating in a fast paced high-pressure environment

• Proven leadership qualities and the ability to prioritize tasks in a timely manner to meet deadlines

• Deployment in support of Operation Iraqi Freedom, awarded and Honorable Discharge

Education: M.S in Healthcare Administration, Seton Hall University, (G.P.A 3.49) 2012

B.S Interdisciplinary Studies, Ellis College, NY Institute of Technology, (G.P.A 3.67) 2008

Key Words: Time Management, Flexibility, Organizational Skills, Customer Satisfaction, Efficient,

Accurate, Timely, Multi-tasking and Case Management

Computer Skills

Operating System: Windows / XP

Logistics & Shipping Software: Unit Level Logistics System Ground (ULLS-G), Standard Army

Maintenance System (SAMS), FedEx Ship Manager

Microsoft: Microsoft Word, Excel, Access, PowerPoint, and Outlook

Compliance Management

• Work closely with senior management to ensure policies and procedures were implemented.

• Compile data to produce and manage essential correspondence as well as reports.

• Performance in case management and confidentiality exceeding organizational goals.

• Enhanced the agencies accountability as per established standards in a cost efficient manner.

• Managed 80 to 100 files ensuring that privacy and security of individual records were maintained.

Coordination & Performance Enhancement

• Performed reconciliation for transactions regarding material inventory and company supplies.

• Prioritize and appropriately route incoming email as well as calls to senior management.

• Maintain effective working relationships with coworkers and superiors.

• Collaborate with others to convey information, which helped to improve efficiency.

• Managed 12 to 60 personnel, and made decisions in stressful situations within a timely manner.

Employment History

Private Industry Council, PA, Employment Training Specialist, 06/2009 – 08/2011

Department of Military & Veteran Affairs, NJ, Supervisor, 08/1987 – 02/2008

Army National Guard, NJ, Manager, 09/1986 – 10/2007

Contact this candidate