part-time Admin/HR Assistant

Karen Rocha

**** ******* ******

Plano, TX *****

Cell: 832-***-****

************@*****.***

Education

Centenary College of Louisiana, Shreveport, Louisiana

Bachelor of Science, Business Administration, May 1998

Skills

Microsoft Word, Excel, PowerPoint, Outlook, ASAP, StaffSuite and Vision Recruiting databases, Crystal Reports, Lotus Notes

Experience

2008 – 2009

Trinity Consultants, Inc.

Human Resources Coordinator (part-time)

• Enter/update employee demographic, benefit, and employment information

• Create and maintain employee personnel files

• Assist with payroll processing and distribution of employee checks and advices

• Enter new hire information into the Department of Health mandatory reporting system

• Assist with processing child support orders/payments

• Run and manipulate various HR reports

• Conduct periodic benefit enrollment and billing audits

• Assist in responding to external auditor and regulatory agency requests

• Facilitate annual benefit renewal and enrollment by providing census information to broker/carriers, working directly with HR webhost to update data and forms, responding to employees’ enrollment process inquiries, and coordinating HRIS and carrier updates.

• Track and enter annual merit increases

• Assist in other HR related functions and projects, as needed

2002 - 2007

Todays Staffing

Operations Manager (2006 – 2007)

• Responsible for recruiting and hiring a sufficient supply of temporary employees to fill orders.

• Assisted in the development of Staffing Specialists' customer service skills and proactive placement of temporary employees.

• Responsible for all hiring and training of Staffing Specialists.

• Oversaw and participated in all Operations functions in the branch as described below.

Staffing Specialist (2002 – 2006)

• Sourced, recruited, screened, interviewed, completed reference checks and provided orientation to prospective temporary employees, by utilizing the most cost effective and efficient recruiting methods.

• Built and maintained a pipeline of qualified candidates for various positions through proactive recruiting.

• Responsible for hiring and firing decisions, performance evaluations and counseling of temporary employees.

• Handled customer matters with great attention to detail, customer focus and a sense of urgency.

• Prepared and submitted the payroll weekly.

• Provided daily/weekly staffing numbers and monthly staffing projections as requested by the Market Manager.

• Represented the company with a professional attitude and presence, and had the ability to interact and work well with all levels of associates.

• Completed and submitted expense reports promptly and processed all invoices for payment of monthly and incidental bills.

• Involved in task forces and special projects on an as needed basis.

• Gained an understanding of the skills needed for open positions by making personal calls to all key accounts and familiarizing myself with the customers' business.

• Worked in partnership with the sales representative to identify and plan future staffing needs to fulfill recruiting goals within area of responsibility.

• Kept abreast of competitors' activities in the market, including rates, and took necessary steps to ensure that Todays Staffing was superior in the market.

• Maintained and kept accurate records of disbursements from the petty cash fund.

• Kept management informed of happenings in the Houston market concerning competition, recruiting, the general economy, new business openings and other pertinent information.

• Promptly processed and followed-up on unemployment and worker's compensation claims.

• Researched credit standings for prospective clients and recommended credit approval. Assisted in the collections efforts for past due accounts

1998 - 2001

Limited Brands

Store Manager

• Developed the strategies and plans to achieve sales results through business analysis, action planning, effective communication and consistent accountability.

• Ensured a consistent, quality store experience for customers.

• Applied and taught effective selling strategies and supervisory practices.

• Networked, recruited, assessed and hired qualified candidates.

• Evaluated, developed and promoted associates.

• Thought strategically and drove the business to company standards.

• Prioritized, planned, delegated, administrated and adapted to business needs.

• Maximized inventory, cash control and loss prevention techniques.

• Created and executed company action plans to increase sales and profits and reduce shrink.

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