Objective
To obtain employment in Grays Harbor and to provide excellent organizational skills while maintaining confidential information and deadlines. I possess the following work characteristics: mature judgment, reliability, accuracy, high productivity, and self direction. My personal characteristics: positive attitude, team player, professional manner, resourcefulness, detail oriented and willingness to take initiative.
Employment History
Classic Mortgage 09/2004 – 04/2008
Loan Processor / Personal Administrative Assistant
Meridian, Idaho
This position required a diverse ability to multi-task on an individual and co-operative level.
• Data entry of personal and confidential information
• Provide excellent client support services
• Submission of all files for processing
• Verification of information provided, such as employment, rental history, and assets as required
• Managed all workflow to maintain consistency and deadlines
• Worked in conjunction with third parties to obtain critical information to further process files, such as builders, contractors, inspectors and appraisers
• Providing administrative and secretarial support to other staff as necessary
• Inventory tracking and requests
• Knowledge of mortgage and real estate terminology
• Prepare and track compliance to meet Company, State and Federal Guidelines
• Maintain computer and hard files for archived information
• Some Commercial loan exposure
Guardian College, formerly CPR Connection 04/2003 – 08/2004
Front Office Administrative Assistant
Boise, Idaho
In this position I provided and maintained the following for the proprietary school.
• Organize, maintain and order new product literature
• Ability to greet and interact with the public in a positive, helpful and polite manner
• Initiate tasks, anticipate needs, problem solve and use good judgment to assist others to fulfill their responsibilities
• Schedule and locate instructors to teach classes
• Maintain inventory, order supplies, correspond with vendors, distribution of supplies & materials
• Maintain student hard files
• VA G.I Bill benefit liaison
• Process and collect class information
• Provide assistance to the AP/AR office manager
• Class specific preparation
Education
1987 Council High School, Council, Idaho
General Studies
Specialized Training
1987 Associated Schools, Inc., N. Miami Beach, Florida
Certificate of Completion Travel Industry
Skills
Good written and verbal communication skills with the ability to work successfully with the public, as well as with other employees
Ability to multi-task from basic to complex issues
Proficient with word processing and some exposure to spreadsheets
Ability to prioritize and categorize
Type 52 wpm
Ten key by touch
Microsoft office, word, excel, outlook, internet, Calyx Point, & ACT database software, some knowledge of quickbooks