Elizabeth Gutierrez
**** *. **** ***, *******, IL 60645-2917 Home: 773-***-**** - Cell: 847-***-**** : ********@*****.***
Professional Overview
Organized Medical Biller with 5+ years experience accurately auditing/updating patient charts and billing corresponding parties. Skill Highlights Meets/exceeds goals Self-starter Administrative support Attention to detail Meet deadline Physician billing Knowledgable in healthcare reimbursement Spreadsheet development plans Claims appeal procedures Insurance processing HIPAA compliance CMS-1500 billing forms Medical bill auditing Online claim submission Core Accomplishments Administration Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use. File Management Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed. Billing Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues. Customer Service Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. Monthly Reporting Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers. Patient Billing Contacted patients for unpaid claims for HMO, PPO and private accounts and performed friendly follow-ups to ensure proper payments were made according to contracts.
Work Experience
Medical Biller
September 2006 to January 2012
Windy City Foot & Ankle Physicians, LLC – Chicago, IL
• Performed accounts receivable duties including invoicing, cash application, researching chargebacks,.
• discrepancies, issuing credit memos, reconciliations and responding to customer requests for.
• documentation.Calculated Coordination of Benefits (COB).Updated patient accounts and information on a daily.
• basis.
Education
Von Steuben Metro Science Center 1987
Chicago, IL
H.S. Diploma