Human Resources Manager

JUDITH ALLEY, SPHR

***** ******** ******

AUSTIN, TX 78737

512-***-****(h) / 512-***-****(c)

********@***.***

• Skilled manager with in-depth knowledge of a wide range of Human Resources disciplines

• Seasoned mediator who handles difficult situations with efficiency, diplomacy and tact

• Strong project manager with excellent communication and leadership skills

• Strategic business partner capable of driving organizational excellence

• Successful track record of delivering results through effective alignment of talent with business objectives in a variety of environments

CORE COMPETENCIES

• Strategy and Business Alignment • Organizational Development

• Employee Engagement • Training and Education

• Performance Management • Policy and Procedure Development

• Employee Relations • Labor Relations

• Change Management • Project Management

• Legal Compliance • Compensation and Benefits Management

• Talent Acquisition and Retention • Team Building

EMPLOYMENT HISTORY

Director of Human Resources

Disability Rights Texas (formerly Advocacy Inc.) December 2002 to March 2012

• Key member of executive team responsible for building the first Human Resources department and developing primary business objectives

• Charged with creating and leading the Balanced Scorecard strategic management initiative to champion significant organizational change

• Accountable for all activities of Human Resources department, including recruitment, employee relations, legal compliance, training, benefits, strategic alignment, compensation, policies and procedures, recognition programs, labor relations, and organizational development

• Effectively resolved difficult personnel problems in a union environment; investigated all complaints and grievances and prepared responses; successfully defended agency against three lawsuits and five EEOC complaints

• Developed and implemented the first comprehensive compensation scale for the agency

• Restructured the hiring process and improved the quality of new hires by focusing on core competencies and training managers on behavioral interviewing techniques

• Implemented training program to support business objectives, including leadership training, legal compliance and team building

• Responsible for labor relations and union negotiations; serve as primary contact on union issues

Senior Manager of Human Resources

Electric Reliability Council of Texas (ERCOT) May 2001 to July 2002

• Hired to develop, consolidate and improve all Human Resources functions for an organization that was changing its business model

• Designed performance management and compensation programs for 30 front-line positions and six management positions; created a career path program and focused training efforts to support employee development plans

• Implemented cost-savings measures that reduced benefits costs by 25 percent and relocation costs by 50 percent

• Analyzed employment trends within the organization and collaborated with top executives to create and implement employment programs focused on achievement of corporate objectives; grew the organization from 100 to more than 300 employees

• Conducted needs analyses and implemented a comprehensive training program to support business objectives, including interviewing and selection, HR training for managers, customer service, performance management and leadership development

• Developed policies, procedures and the employee handbook

• Managed and coached the staffing manager and benefits specialist

Director of Human Resources

NowDocs Inc. January 2000 to January 2001

• Built the Administrative/Human Resources department for an Internet start-up software company

• Participated, as part of the management team, in implementing strategic initiatives that created a dynamic corporate culture

• Established and managed a staffing program that effectively grew the company from 80 to 200 employees in less than one year

• Created and implemented a training program, performance management system, retention program and career progression program focused on employee retention

• Wrote policies and procedures, employee handbook, job descriptions and evaluation forms.

• Effectively resolved a number of difficult personnel and legal situations

• Developed the compensation structure, an international benefits program and stock option program

• Managed a staff of seven employees

Director of Human Resources

DAMAN Consulting November 1997 to January 2000

• As part of the executive team, participated in and contributed to the strategic design and direction of the organization

• Established the hiring process, which encompassed developing recruitment channels, coordinating the college program, screening all applicants and managing the interview process for IT professionals

• Responsible for H-1 and U.S. citizen and immigration forms processing for numerous employees

• Restructured the benefits and compensation program to be more competitive while saving money

• Recommended proper courses of action regarding legal compliance and employment issues

Manager of Human Resources

UniSQL March 1996 to November 1997

• Grew the first Human Resources function for a software development company, including recruitment, benefits, multi-state payroll, compensation, legal compliance and retention

• Managed the stock option program, administered the 401(k) plan and set up the compensation structure

EDUCATION

Master of Business Administration Texas State University San Marcos, Texas

Specialization in Management

Bachelor of Business Administration St. Edwards University Austin, Texas

Graduated magna cum laude

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