Warehousing Supervisor

Delmarco Gilyard

*** ***** ***. ***#* Madison, IL 62060

Home: 314-***-****

Cell: 314-***-****

Email: *********@*****.***

World Wide Technology, Inc. Lakeview, IL 9/2009-PRESENT Operations Supervisor Manage Shipping, Transfer, Inventory and Receiving departments. Help the implementation and daily maintenance of policies as those policies relate to all departments and department employees. Daily supervision of employee activities associated with the following: arranging direct shipments to Edward Jones Associates or other Edward Jones branches. Process daily receipts of Purchase Orders, RMA material back from the field or closed Edward Jones branches. Monthly review of department’s KPI, metric reporting that accurately reflects department performance. Manage the daily operations of the All Departments, ensuring on-time delivery to meet both business and customer needs. Continually strive to implement change that optimizes productivity, efficiency and reduces cost. Ensure adherence to all ISO and Quality Policies.

World Wide Technology, Inc. Lakeview, IL 9/2007-8/2009 Lab Technician Lead Address daily issues and manage product movements throughout the Lab. Identify and disposition all de-installed and returned network equipment. I maintain AT&T Field Technicians and Network Planners request through the AT&T Build Plan. Supervise the daily operations of the Lab in all cycles.

World Wide Technology, Inc.

Granite City, IL

7/2005 – 9/2007 Triage, Non Conformance, QC, Auditor and Ericsson Kitting Verified all products and parts with the Triage Team. I made sure that the ETQ documentation requirements are complete with all items. Repackaged and pre labeled products as needed for receiving to receive products back into inventory. In Non Conformance, I dealt with product discrepancies that prevent the material from being received into the gateway warehouse systems. With QC I followed customer guidelines for product presentation, checking materials for physical and system errors. As an Auditor, I travel to cross docks to audit and have materials set up for delivery back to the company. In Ericsson Kitting, I use ETQ and BOM’s to kit the Ericsson cabinets and pre labeled products to speed up the receiving process.

American TV and Furniture

Earth City, Mo

6/2003-7/2005 Inventory Returns Lead Received merchandise from customers and delivery drivers. I maintained inventory so that products are either returned to the stores for mark downs or shipped back due to manufacture defects. I loaded deliveries for daily routes for customers as well as performed monthly inventory. I kept track of all transactions and dollar values of all products coming in and out of the warehouse to insure maximum profibility.

Education

Graduated, Riverview Gardens High School - St. Louis, Missouri Attended, University of Missouri Columbia – Columbia, Missouri

Vendor Certifications - Alcatel Lucent – Naperville, Illinois

Skills

Communication Warehouse Training in the United States Marine Corps. Trained to work with warehouse systems and supervised a crew of 40 people to be successful in an intense environment. I learned several Microsoft systems, particularly Excel and PowerPoint. Specialized in emergency evacuations and proper communication skills to track inventory and nationwide equipment.

References available upon request

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