Dispatcher/Communications Officer
Resume:
Rose M Blevins
PO Box ***
Colonial Beach VA 22443
USA
Contact Phone: 804-***-****
Cell Phone: 804-***-****
Email Address: *************@***.***
EXPERIENCE:
**/**** to 7/ 2009 40 hours per week; Police Communication Supervisor; $20.05 per Hour
Maryland Transit Administration ; 301 N Eutaw St, Baltimore MD 21210; Lt B McCollum; 410-***-****; Contact Supervisor? Yes.
Supervisor all communication officers, handle all paper work pertaining to warrants. Submit payroll, make shift schedules. Make sure all communications officers receive mandatory training. Investigate all complaints pertaining to the communications officers. Handle maintenance for all departmental radios. Make reports to superiors in regards all projects assigned. All other duties as assigned.
10/2004 to 10/2008; 40 hours per week; Telecommunications Equipment Operator/Senior Disp ; YB-03-00; Last Promoted 1/2007; Temporary Employee No; Temporary Promotion No; Pentagon Force Protection Agency 1; 9000 Defense Pentagon Washington DC; John O'Neill; 703-***-****; Contact Supervisor? Yes.
Receive emergency and non-emergency phone calls and dispatch appropriate personnel ( law enforcement and or fire and rescue ).Receive walk in complainants from citizens, Monitor alarm systems for local banks and stores. Send and receive emergency and non-emergency message via VCIN/NCIC. Monitor and operate several radio channels. Operate in house computer system. Assist local and state law enforcement. Train new employees in the profession of Communications Officer also In VCIN/NCIC. (Contact Supervisor: Yes, Supervisor's Name: John O'Neill, Supervisor's Phone: 703-***-****)
07/2002 to 10/2004; 40 hours per week; Communications Officer; $9.00 per Hour; Colonial Beach Police Department; 10 N Irving Ave Colonial Beach, Va 22443; Maj. K W Blevins Sr; 804-***-****; Contact Supervisor? Yes.
Answer E911 and basic phones lines. Dispatch Police Officers to emergency and non-emergency complaints from the citizens. Answer questions from the citizens. Enter information into the in house computer and also into the State and National computer. Make sure paper work is in order and that all information was complete and precise. Train new Communications Officers. Maintain logs in reference to the computer and also inmates house in Police Department lockup.Transmit and receive radio traffic from Police Officers and other law enforcement agencies.
11/1999 to 06/2002; 40 hours per week; Security Supervisor; $14.00 per Hour; Intuit Inc; 110 Juland Ct, Stafford Va 22554; Robert Davis ( deceased ); Contact Supervisor? No.
Supervise the day to day activities of the Security Department of the Intuit Inc plant in Stafford ,Va. Comprised policy and work schedules.Monitor and maintain internal and external video cameras. Investigate company and criminal infractions committed by Intuit employees.Write and review all reports. Maintain Guard Tour security system. Review and comply with OSHA regulations. Assist with budget preparations. All other duties as assigned
7/1998 to 7/1999; 20 hours per week; Clerk; $10.00 per Hour; Temporary Employee No; Temporary Promotion No; Spotsylvania County Animal Control ; 9 TV Dr Spotsylvania VA; William Tydings; 540-***-****
Receive phone calls from citizen regarding animal problems and dispatch Animal Control Officers, Maintain radio and complainant logs, File paper work. Assist citizen that walk into the animal clinic. All other duties assigned
02/1997 to 07/1998; 40 hours per week; Communications Officer; $18,000 per Annum; Temporary Employee No; Temporary Promotion No; Orange County Sheriff Office; 11350 Porter Rd Orange VA 22960; Teresa Burrus; 540--672-1200; Contact Supervisor? Yes.
Receive emergency and non-emergency phone calls from citizen and other law enforcement agencies and dispatch appropriate personnel( law enforcement and or fire and rescue ) . Send and receive emergency and non-emergency message from other agencies via VCIN/NCIC. Send and receive information the VCIN/NCIC system. Operate in house computer. Train other communications officer in VCIN/NCIC and also other fundamentals of communications in house at at the local Criminal Justice Academy. All other duties as assigned
EDUCATION:
Stafford High School; Stafford, VA ; 1981; GED
PROFESSIONAL TRAINING:
CJIS Headquarters
MILES/NCIC Certification
January 26-27,2009
Rappahannock Criminal Justice Academy
DCJS General Instructor Re-certification
December 19,2008
Rappahannock Criminal Justice Academy
VCIN/NCIN Instructor Re-certification
April 4,2008
Rappahannock Criminal Justice Academy
DCJS General Instructor Re-certification
Dec 19,2007
Leesburg Police Department/ APCO
Communications Training Officer
May 14-16, 2007
Rappahannock Criminal Justice Academy
VCIN/NCIN Instructor Re-certification
April 4,2007
Rappahannock Criminal Justice Academy/Virginia State Police
VCIN/NCIC Instructor Re-Certification
April 2006
United States Park Police/ Power Phone
Advanced Dispatch/ Call Taking
Nov 2-3, 2006
Hampton Police Communications Training Division/NECI911
Emergency Medical Dispatch Instructor
December 12-15,2005
Power Phone
Public Safety Dispatching
June 14-15, 1990
University of Delaware
Dispatcher Stress Management Instructor
February 16-17, 1989
The Dispatch Institute
Telephone Courtesy, Dispatch Techniques
Information Gathering
March 4, 1988
The Traffic Institute
Critical Incident Communications
July 24, 1988
The Dispatch Institute
The Efficient Resolution of Major Incidents
August 22,1988
PROFESSIONAL LICENSES AND CERTIFICATES:
Rappahannock Criminal Justice Academy
DCJS General Instructor Re-certification
Dec 19,2007
Leesburg Police Department/ APCO
Communications Training Officer
May 14-16, 2007
Rappahannock Criminal Justice Academy
April 4,2003
VCIN/NCIC Instructor Re-certification
United States Park Police/ Power Phone
Advanced Dispatch/ Call Taking
Nov 2-3, 2006
Rappahannock Criminal Justice Academy
VCIN/NCIC Instructor Recertification
April 4,2006
Hampton Police Communications Training Division/NECI911
Emergency Medical Dispatch Instructor
December 12-15,2005
Rappahannock Criminal Justice Academy
VCIN/NCIC Instructor
May 24-27,2004
Rappahannock Criminal Justice Academy
Department Criminal Justice Instructor
October 2002
Rappahannock Criminal Justice Academy
Hostage Negotiating
April 1995
University of Delaware
Dispatcher Stress Management Instructor
February 16-17, 1989
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