Sales Customer Service

Robert I. Davis

**** ******** ****** **** ******, SC 29527 843-***-****

OBJECTIVE With over 15 years of sales, marketing, and management experience I

will add value to operations and will add to profitability. To enthusiastically serve our

clients with only the highest levels of customer service, gratitude, integrity, and

profitability. I will deliver excellent output and demonstrate a high level of initiative.

SUMMARY OF SKILLS

Skillful negotiation, presentation, and closing abilities

Demonstrated ability to meet and exceed sales goals

Motivating, directing, and developing people as they work

Supervision and Management experience

Knowledge of marketing/sales/networking

Organized time manager who completes jobs on time and under budget

Disciplined problem solver and decision maker

Ability to communicate effectively with clients, customers, coworkers, and management

History of successful goal achievement through effective marketing and teamwork

Excellent customer service skills

Focus on quality to ensure that the job is done with excellence

* Interpersonal and leadership skills;

can motivate, mobilize, and mentor

others in the pursuit of success

SALES/MARKETING

Route Sales National Linen/Alsco Little River, SC

Senior Sales Manager Excel Communications Bradley Beach, NJ

Account Manager Gateway Toyota Toms River, NJ

Collections Agent Resort Collections, Inc. Myrtle Beach, SC

Trained 16 new employees, eight of whom were rapidly promoted.

Worked with staff to increase product turnover by 15% and sales by 25% in four months.

Increased monthly profitability consistently.

Assisted sales team in earning top honors for dealership: “Presidential Award for Toyota.”

Established an effective networking sales base, including repeat customers, using marketing strategies and consistent follow-up.

Processed customer credit reports and ownership, warranty, and delivery documents.

Assisted with inventory rearrangement and display for marketing updates.

* Conducted motivational and enthusiastic presentations for recruitment and at sales

meetings. As a result of this morale was positive and productivity increased

dramatically.

* Reduced costs and expenditures resulting in greater revenue for the business.

* Led communication classes for all new employees, releasing the creative

enthusiasm of each individual employee.

* Created new marketing channels for our British partner.

* Account Manager for collection Agency.

* Actively sought new business, communicating with prospects on a daily basis.

EDUCATION/TRAINING

*******************

Sales/Marketing Seminars Excel, Gateway & Pinebelt Dealerships Toms River, NJ

Marketing/Business Administration Ocean County College Toms River, NJ

Office Professional Enhancement Horry-Georgetown Technical College Conway, SC

Robert I. Davis

1213 Southern Living Lane Conway, SC 29527 843-***-****

December, 2010

Three reasons why I’m confident that I’m the candidate you are searching for

regarding the career opportunity.

Dear Employer:

I will provide you with 15 years of extensive sales and marketing knowledge and qualifications. I hope that you will find me to be a very worthwhile candidate for your

team. It would be a pleasure to be affiliated with a company of your reputation

and standing in the community.

I know that my real interest is in the marketing field or a related field. I enjoy

competitiveness, I enjoy setting and reaching attainable goals, and I enjoy

helping a sales staff produce maximum results through a spirit of teamwork and

cooperation. Meeting new clients is another interesting facet of sales and marketing.

In the past, I have taken great pride in creating an effective network and customer

base, particularly with the repeat customer. I accept challenges with eagerness

and anticipation of the opportunities that lie within those challenges. I feel that my

skills are easily transferable. Also I would like to inform you that I take integrity in my

business dealings very seriously. I would like to put this energy to work for an

organization such as yours. As you will note on the enclosed resume, the breadth

of my expertise covers a wide area of responsibilities, thereby providing me

with insights into the total operation.

After you have had time to review my enclosed resume, I would appreciate meeting in person to discuss the position. I will adjust my schedule to meet yours. What time and date work best for you? I welcome the opportunity for a personal interview.

In this meeting I would like to discuss your staffing needs and the ways in which

my qualifications and experience might meet those needs.I will provide solid values, a desire to make a difference, and a strong client focus. I want to add value to

your business. In the meantime, I appreciate your kind consideration of and

attention to my application for employment with you.

Sincerely,

Robert I. Davis

Enclosure

Contact this candidate